Hotel Residence Foch Reviews

Response from Property: Hello,Thank you for your kind words and positive feedback about our Algerian receptionist. We're thrilled to hear that your experience was exceptional and left you with precious memories of your trip. We will pass on your compliments to the entire team, even though you weren't able to get the receptionist's name.We appreciate your recognition of the assistance and professionalism of our staff. It's also great to know that, even in the face of a rude guest, our receptionist handled the situation with grace.We hope to have the pleasure of welcoming you again. If you have any further suggestions or comments, please feel free to let us know.Best regards,The foch Team

Response from Property: Hello,Thank you for sharing the details about the first-floor room in the chic street, just a 10-minute walk from the Arc de Triomphe and Champs-Élysées. This sounds like a fantastic location! Could you please provide more information about the room, amenities, and any special features it may have? Additionally, I'd be interested in learning about the booking process and availability for the dates I have in mind.Looking forward to hearing from you soon.Best regards,Samia the foch team

Response from Property: Dear valued guest,Thank you very much for your comment! We are delighted that you enjoyed our room and terrace. We hope to provide you with a comfortable and pleasant stay experience, and we look forward to your next visit!We also wanted to mention that the photos you took are wonderful, and we are happy that you shared them with us.Best regards,Samia and the Foch team

Response from Property: Dear Mr. Elemary, I'm sorry to hear that your experience with the room did not meet your expectations. If you had mentioned these issues to reception, we would have immediately taken steps to rectify the situation, including providing you with curtains in good condition and an extra towel. Your comfort and satisfaction are our top priority. We thank you for sharing your comments with us and hope to have the opportunity to welcome you again in better conditions in the future. Best regards, Samia, the Foch team

Response from Property: Hello,Thank you very much for sharing your pleasant experience at our hotel. We are delighted to learn that you appreciated the hotel's excellent geographical location, highlighting its convenience for travel, with only a 10-minute walk to the Arc de Triomphe. It brings us great satisfaction to know that you found our location so convenient.We are also pleased to receive your compliments on the helpfulness of our staff. Customer satisfaction is our top priority, and knowing that our team positively contributed to your stay is truly gratifying.Your mention of a possibly small but well-equipped room, along with a beautiful balcony, also delights us. We continually strive to provide a comfortable stay environment, and your praises are a much-appreciated reward.We look forward to welcoming you again on your next visit. Thank you once again for choosing our hotel.Best regards,Samia

Response from Property: Dear [Sender's Name], Thank you very much for sharing this information about a classically styled room in a convenient location. I'm really happy with the location, only a 10 minute walk from the Arc de Triomphe and the Champs Elysées, which sounds amazing! The classic style you mentioned gives a nostalgic and warm feeling, which is what I like. Moreover, my positive comments about the environment and service also made me look forward to this accommodation even more. At your convenience, I would like to learn more about room facilities, features, and the booking process. Also, I would like to confirm if there are any rooms available for the date I plan to check in. looking forward to your reply. Best regards, Samia

Response from Property: Dear guest, Thank you for using our hotel. I liked the neat and tidy location of the hotel, and thank you for letting me know that it was convenient to walk to the Arc de Triomphe. However, I am sorry to hear about the smell of carpets and dust. This is a matter of concern to us and we will take action immediately. We are also sorry about the bathroom ventilation and bug issues. We also apologize for any inconvenience caused when you opened the window. We will look for ways to improve ventilation and try to prevent bugs from coming in when the windows are opened. We are working to provide better service, and we will strive to provide you with a better experience the next time you visit. Thank you. .Have a nice day.Thank you,The foch team

Response from Property: Hello,Thank you for your positive feedback regarding the hygiene, service, and environment. We're pleased to hear that you found these aspects of your stay to be satisfactory. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Samia, the foch team

Response from Property: Dear Valued guest,Thank you for your feedback, valued customer! We're glad you found the hotel satisfactory. If you have any further comments or suggestions, please feel free to share them with us.Best regards,Samia, the Foch team