Hôtel Le 12 Reviews
Hôtel Le 12
12 Rue de Vienne, Paris, 75008, FranceView Hotel Details
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1 night
Hôtel Le 12 Guest Reviews
4.5/5
Great
53 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.4
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All reviews(53)
Positive reviews(27)
Reviews with photos/video(7)
Great service(13)
Awesome stay(9)
Easy to get around(7)
Great location(6)
Convenient location(6)
Clean and tidy(5)
Anonymous User
Deluxe Room
Stayed in 2024年2月
Family
53 review
Amazing
Posted on 2024年3月2日
Great location, friendly staffs & delicious breakfast. Will stay here again in the future.
Response from Property: Thank you for sharing your stay experience with us!
We are delighted to hear that your stay met your expectations, we hope you had an unforgettable stay with us and look forward to your next visit in the future!
Travel_fav
Deluxe Room
Stayed in 2024年5月
Solo travelers
4 review
Very Good
Posted on 2024年5月8日
It’s a definitely great location with Metro Saint- Laraze nearby. Just taking 10-15 mins walking around, u will able to buy whatever you want. The hotel is new, and the reception staff Matthew is too wonderful and brilliant. I was being told it’s just a “Centralised” aircon, they can’t help and doing nothing, it is running heater when the weather is hot that day. Luckily, the next day Matthew is on duty and he is able turning on the system, he also assist me to delay my check-out time when i was in need. Everything just gonna be smooth and perfect! Thank you. Meric!
Response from Property: Dear Travel_fav,Thank you so much for your comments and your visit ! We're thrilled to hear that you enjoyed our prime location near Metro Saint-Lazare and found it convenient to shop within a short walking distance. It's also wonderful to know that you appreciated our new facilities and had a positive experience with our reception staff, especially Matthew. He is over the moon knowing that you enjoyed your conversations. We apologize for the inconvenience you faced with the air conditioning system. However, we're glad we were able to resolve the issue and accommodate your late check-out request. Your kind words will surely be passed on to him. We strive to make every guest's stay smooth and perfect, and your feedback is invaluable in helping us achieve that. Thank you again, and we look forward to welcoming you back soon. Merci!RomainHotel manager
Guest User
Deluxe Room
Stayed in 2024年2月
Couples
1 review
Outstanding
Posted on 2024年3月7日
The hotel was wonderful- with a great view! The room, even though small- but this is the case in Paris - it gave the impression of a bigger one - not to mention the bathroom that was absolutely gorgeous and very spacious. Very clean and the ladies were on top of every detail in the room. Last but not least, the people at the reception- very helpful, polite and with a genuine smile. 5/5
Response from Property: Thank you for sharing your stay experience with us!
We are delighted to hear that your stay met your expectations, we hope you had an unforgettable stay with us and look forward to your next visit in the future!
Irisa
Deluxe Room
Stayed in 2023年9月
Couples
1 review
Outstanding
Posted on 2023年9月24日
Great experience because of free room upgrade for on the sale of honeymoon. But room is too small that we can’t stretch our suitcases on the floor. The housekeeper was so cute and kind.
Response from Property: Hello!Thank you so much for taking the time to leave us such a nice review.I'm glad to hear you had a great experience for your honeymoon! It's unfortunate that the room turned out to be too small for your comfort, but it's wonderful that the housekeeper made a positive impression on your stay. We are thrilled that you were satisfied with the overall experience and wish to see you again soon!// Matthew, The reception
Jjiill
Deluxe Room
Stayed in 2023年2月
Friends
12 review
Posted on 2023年3月5日
Location was super good, but cleanliness could be improved.
Response from Property: Bonjour from Paris, Thank you for your feedback! We appreciate your positive comments about the location, and we apologize for any inconvenience you experienced regarding cleanliness. We take your feedback seriously, and we will make it a priority to address and improve our cleanliness standards. Your input helps us enhance the overall experience for our guests, and we hope to welcome you back in the future to show you the improvements we've made. Matthew, the reception
Niniyu
Prestige Room with Balcony
Stayed in 2024年6月
Couples
24 review
Great
Posted on 2024年6月9日
The room is relatively small, but it seems that all hotels in Paris are like this. The facilities are quite complete, and the front desk service attitude is very good. We arrived a few hours early and were allowed to check in, which made people feel very good.
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Response from Property: Thanks for your feedback! We are happy to hear that you enjoyed your stay here despite the small size of the room. It's true that space in Paris hotels can be a bit tight, but we're delighted that our facilities and the warm welcome from our team made your experience a great one. We look forward to your next visit to Paris!
Xiaowanzizaitao
Deluxe Room
Stayed in 2024年2月
Friends
22 review
Outstanding
Posted on 2024年2月16日
The service was excellent! The front desk staff are very welcoming! The room is not as small as expected, and the bath is very comfortable! Very close to the subway station and bus station! The surrounding area feels very safe, and there is a supermarket nearby which is very convenient!
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Response from Property: Thank you very much for your feedback! We are happy to hear that you were satisfied with our service. We take great pride in providing excellent service and comfortable accommodation to all our guests. We are happy to hear that our front desk staff made you feel at home and that you also found the room comfortable. We are glad that our location near the subway station and bus station met your needs and that you felt safe in the surrounding area. We appreciate your compliments and hope to welcome you again soon!
LEONALE
Deluxe Room
Stayed in 2024年8月
Solo travelers
36 review
Amazing
Posted on 2024年8月13日
The service is really great, but the room is relatively small. But it has everything you need. I like the floor-to-ceiling windows, and the street view is also good! ! ! Also, their full-length mirror is hidden in the toilet door hahahahahahaha I searched for it for a long time
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Irisgege
Deluxe Room
Stayed in 2024年7月
Solo travelers
10 review
Amazing
Posted on 2024年8月4日
The hotel service is very good. Although there were some unexpected events, they solved them quickly and provided timely services. I am very satisfied. It is very close to Paris Spring and the city center, and the subway station is not far away.
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Guest User
Prestige Room with Balcony
Stayed in 2023年11月
Couples
20 review
Outstanding
Posted on 2023年12月16日
A very good hotel, in a very safe area. The staff are very enthusiastic and provide you with a lot of help, making you feel at home. The breakfast is also very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. We look forward to seeing you again. Hope you enjoy your stay in Paris. Have a nice day, Reception
HUANG Annie
Deluxe Room
Stayed in 2024年5月
Couples
6 review
Amazing
Posted on 2024年5月8日
It’s a plus to contact the hotel before departure and get a response!
The room is relatively small, but the surrounding functions are very good, the transportation is convenient, and it is safe.
The price is already very high for Paris~
Original TextTranslated by Google
Response from Property: Good morning, the whole team thanks you so much for touching us with your kind words. We are happy to hear that you enjoyed this hotel and its location. We go to great lengths to ensure you are well received and have the best possible stay. Thank you again for your comments, your comments continue to help us improve. goodbye ! RomainHotel manager
Anonymous User
Deluxe Room
Stayed in 2024年4月
Solo travelers
3 review
Outstanding
Posted on 2024年4月12日
The room is very comfortable and the facilities are complete. The front desk is very welcoming and the hotel is very safe.
Original TextTranslated by Google
Response from Property: Good morning, thank you very much for taking the time to write us a review. We are glad that you enjoyed your stay in Paris. We hope to see you again soon.
Guest User
Prestige Room with Balcony
Stayed in 2023年9月
Couples
4 review
Outstanding
Posted on 2023年10月4日
Pros: The view from the small balcony is very good! Breakfast was delicious! There is a beautiful girl named Sarah at the front desk who is very sincere and friendly! ! Helped me solve a lot of problems~ My smile is so nice and makes me happy! I like Sarah very much!
Disadvantages: There is no control over the central air conditioning in the room. You have to call the front desk to change the time, which is outrageous. The room is a bit small.
Original TextTranslated by Google
Response from Property: Bonjour dear customer,Thank you very much for your comment, which warms our hearts and comforts the whole team.We pride ourselves on offering our guests a personalised and caring experience, and it is gratifying to know that this is reflected in your experience.Your positive feedback reinforces our determination to maintain high standards of quality and hospitality for our guests. We are honoured to have been able to help make your stay most enjoyable and have passed on your kind message to Sarah.Please be assured that you will always be welcome at our establishment on your next visit to Paris. We would be delighted to welcome you back and offer you another memorable stay.We remain at your disposal for any assistance or specific request.Yours sincerely,Nour/ Assistant Hotel Manager
Mumulong
Prestige Room with Balcony
Stayed in 2024年3月
Friends
1 review
Outstanding
Posted on 2024年3月19日
Great experience! I enjoyed the breakfast on the balcony, but remember to buy it in advance with Ctrip. It’s really expensive to buy it in the hotel. Hotels in Paris are really expensive and small, but their price/performance ratio is really high.
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Response from Property: Thank you for sharing your experience with us! We were happy to hear that you enjoyed your balcony breakfast - it's always a great start to the day. We appreciate your feedback about saving money by purchasing your breakfast in advance on Ctrip. Paris is indeed expensive, but we are happy to hear that you found our hotel to be good value for money. We hope you had a memorable stay at our hotel and look forward to seeing you again in the future! If there is anything else we can help you with, please feel free to let us know.
Guest User
Prestige Room with Balcony
Stayed in 2024年2月
Couples
10 review
Outstanding
Posted on 2024年2月19日
The hotel room is not big and is cleaned every day. It is very clean! From the hotel's balcony, you can see the Eiffel Tower from a distance, and it's very convenient to travel to the subway station!
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Response from Property: Thank you for sharing your stay with us! We were happy to hear that your room was clean and that you appreciated our daily cleaning service. We are glad that you enjoyed the view of the Eiffel Tower from your balcony! We were also happy to know that our hotel's location near the metro station made it convenient for you to get around. We hope that you had a memorable stay with us and we look forward to welcoming you back in the future!