To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(12)
Awesome stay(19)
Convenient location(12)
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Large rooms(6)
Close to metro(5)
Negative reviews(2)
Nida Bartiani
One Bedroom Apartment For 3 People
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 26, 2024
I booked the 1 bedroom, and I was so pleased with the room! Spacious and located in the hype area where so many restaurants are! You have malls, and train station by the property! The best
Guest User
Studio
Stayed in May 2024
Family
7 review
4.7/5
Amazing
Posted on May 29, 2024
Super good value for money. The location is great and the room design is very thoughtful. Very spacious for Paris s standard. The room is newly renovated and it's very clean. It's a must stay hotel.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel to be great value for money, with a fantastic location and thoughtful room design. We're delighted that you enjoyed the spaciousness of our rooms, especially by Parisian standards, and that you found them newly renovated and very clean. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay soon!Anaël Residence Manager
Guest User
Deluxe One Bedroom Apartment
Stayed in May 2024
Family
2 review
3.0/5
Posted on May 26, 2024
There was construction going on in the hotel, causing a lot of dust and leaving only one elevator operational. This caused a lot of inconvenience, and the hotel should have informed us about this. We are not happy at all and would like to request a refund for one night.
Response from Property: Dear Guest,Dear [Guest's Name],Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the ongoing construction and the limited availability of elevators during your stay. We understand how disruptive this must have been for you.We regret that we did not inform you about the construction ahead of time. Your comfort and satisfaction are our top priorities, and we acknowledge that we fell short in providing you with a pleasant experience.Regarding your request for a refund for one night, we completely understand your frustration and would like to discuss this further with you. Please contact our management directly so that we can address your concerns and find a suitable resolution.Once again, we apologize for the inconvenience and appreciate your understanding.Best regards,Anaël Residence Manager
Guest User
Studio
Stayed in May 2024
Travel with friends
1 review
2.7/5
Posted on May 30, 2024
room is very hot. the temperature air conditioner is fixed 22C but it should be higher. no cleaning services is provided even we stayed 4 nights but Trip.com has not mentioned it.
Response from Property: Dear guest,Thank you for your feedback. We apologize for any discomfort caused by the room temperature and the fixed air conditioner settings. We understand your preference for a cooler room, and we will promptly relay this information to our technical team for review.Regarding the cleaning services, we regret any confusion caused. We strive to provide clear information about our services, and we apologize if this was not adequately communicated through Internet.Your comments are valuable to us, and we appreciate your understanding.RegardsAnaël Residence Manager
Chan
Deluxe Studio
Stayed in Apr 2024
Family
7 review
4.7/5
Amazing
Posted on Apr 21, 2024
Location is perfect, just next to the subway station. The room is renovated so it it very tidy and comfortable. The staff was very friendly and helpful.
And they provided cooking equipment in the room, u can cook anytime u like.
Unfortunately the hotel was still doing renovation during my stay so it was quite noisy in the morning.
Response from Property: Dear Chan,Thank you for your feedback.We're delighted that you found our location perfect, right next to the subway station, and that you enjoyed our renovated and comfortable rooms. We appreciate your kind words about our friendly and helpful staff, as well as our in-room cooking facilities.We apologize for the inconvenience caused by the ongoing renovations, resulting in morning noise disturbances. Please rest assured that we are working to minimize this disruption to ensure a more peaceful stay for our guests.We look forward to welcoming you back for an improved experience in the future.Best regards,Anaël Residence Manager
Christian Cartin Dior
Deluxe Studio
Stayed in Mar 2024
Business travelers
69 review
4.2/5
Very Good
Posted on Mar 12, 2024
Newly renovated
Response from Property: Dear Christian,Thank you for your feedback. We are delighted that you appreciated our newly renovated facilities. Your comfort and satisfaction are our top priorities, and we are continually working to enhance our services and amenities.We look forward to welcoming you back for another enjoyable stay.Best regards,Anaël Residence Manager
Kaliyan
One Bedroom Apartment For 4 People
Stayed in Jan 2023
Family
7 review
3.5/5
Posted on Jan 14, 2023
The room is very small for 4 people and the bathroom is very old.
charyong
Studio
Stayed in Aug 2022
Couples
9 review
4.5/5
Great
Posted on Nov 6, 2022
The toilet smelt a little funky, could be due to the cabinets constantly getting wet by the shower. Super accessible and love the extra step to ensure security
Kibong
One Bedroom Apartment
Stayed in Jul 2022
Family
9 review
4.0/5
Very Good
Posted on Jul 17, 2022
Location is fantastic. Just 5-10 mins quick walk from Lourve and other hot places! But the room is old and outdated.
w.jenn
double Studio
Stayed in Apr 2022
Travel with friends
35 review
3.2/5
Posted on May 13, 2022
location is superb but the hotel facilities is really.. old. feels unclean and wooden table, cupboard and floor feels dusty with creaking sound as i walk. toilet is small, not surprised but shower head is not even working properly , with water splashing all around in a all directions from the head, and there isn't a shower curtain for the bath tub. don't expect to have any toiletries or even a pen a and paper in this place. it's not a hotel after all. no housekeeping unless you are willing to pay. for extra towels or bed sheets, diy, go take yourself and change yourself. take out the trash yourself and go get new trashbags. literally, no services provided. i think, could have very well stayed a hotel at this price too.
Guest User
Studio
Stayed in May 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 1, 2022
Nice location, helpful staff, good value of money.
Guest User
Deluxe Studio
Stayed in Oct 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The sixth floor has a city view facing the fountain. The view is very good, and you can see the Pompidou Center from a distance. The restaurant on the street is noisy at night, but it won't be noisy if you close the window. The hotel is in a good location, just above the RER Chatelet train station, which is convenient for taking various RER trains and transferring to many subway lines. It is convenient for transportation. There is a shopping mall next to it, with a Monoprix supermarket, and a Carefour city supermarket in the train station, which is very convenient for buying food. There is a convenience store on the left side of the hotel gate. It is recommended to buy water here. 1.5L Evian water is 1.9 euros, which is cheaper than the two supermarkets mentioned above. The hotel has a 24-hour front desk and free espresso in the lobby. We stayed in a standard twin room. The room was spacious, with 2 24-inch boxes that could be opened and laid flat, a small kitchen refrigerator, microwave, dishwasher, range hood, pots, bowls, knives, forks and cups, and you can buy ingredients and cook by yourself. We stayed for six consecutive nights and were quite satisfied. It takes 15-20 minutes to walk to the Louvre from the hotel, and 10 minutes to walk to the newly opened department store of the LV Group by the Seine.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your feedback. We are pleased to know that you have spent a nice stay at Citadines Les Halles. Your comment will be shared with the entire team.We are looking forward to welcoming you back at Citadines Les Halles soon.Best regards,Asiyat - Guest Relation Coordinator.
동작구물주먹
Deluxe Studio
Stayed in Oct 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 12, 2024
I stayed in London, Paris, and Switzerland, and this is the hotel I was most satisfied with. It was recently remodeled, so it was very clean, and the location was great because it was right in front of the station. Also, the view was great! The photo is the view from the room.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking your time to share your feedback about your stay at Citadines Les Halles.We are thrilled to know that you enjoyed your stay at our property. The satisfaction of our guests is our main target. We are happy to see that we could meet your expectations.We hope to welcome you back at Citadines Les Halles.Best regards,Asiyat - Guest Relation Coordinator.
Guest User
Studio
Stayed in Oct 2024
Family
35 review
2.0/5
Posted on Oct 6, 2024
The location of the hotel is actually quite good, but the taxi cannot stop at the door, and you need to drag your luggage for a while to enter the hotel. Other conditions are fine, but the smell in the room is very serious, and the effect of opening the window is not obvious. . The picture shows the streets and squares around the hotel.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your experience. We're glad to hear you appreciated our convenient location. Our property is located in a pedestrian area, which makes it safer to walk around, but we understand that dragging the luggage for a few meters can be a hassle.We’re also very sorry to hear about the unpleasant smell in your room. This is not the standard we aim for, and we’ll immediately address this with our housekeeping team to ensure it doesn’t happen again.We appreciate your feedback and will look into solutions to improve ventilation as well.Thank you for sharing your thoughts, and we hope to welcome you back for a more pleasant stay.
Guest User
Studio
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Oct 8, 2024
I was satisfied with the location and facilities! I was surprised once when the fire alarm sounded falsely, and it was noisy because it was on a low floor, but I liked the location and would go there again.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback! We’re delighted to hear that you were satisfied with both the location and our facilities. We sincerely apologize for the inconvenience caused by the fire alarm and the noise from the lower floor. Your comfort is very important to us, and we appreciate your understanding. It’s great to know that you enjoyed the location enough to consider staying with us again. We look forward to welcoming you back on your next visit!Warm regards, Asiyat - Guest Relation Coordinator.