Austin's Saint Lazare Hotel

Austin's Saint Lazare Hotel Reviews

Austin's Saint Lazare Hotel

26 Rue d'Amsterdam, Paris, 75009, FranceView Hotel Details
Austin's Saint Lazare Hotel
Austin's Saint Lazare HotelAustin's Saint Lazare HotelAustin's Saint Lazare Hotel
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Austin's Saint Lazare Hotel Guest Reviews

3.7/5
40 review
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.8
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All reviews(40)
Positive reviews(23)
Reviews with photos/video(2)
Great location(6)
Negative reviews(3)
Naftiz
Single Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The room was very clean and beautifully decorated. facilities were great, neatly arranged and unique. The hotel is in central Paris and it is just a few minutes to the Gare Saint Lazare metro station. I liked the street view, Hey wait! Did I mention breakfast? Oh my, Breakfast was sumptuous; I liked the butter croissants the most😋😋. The service was great too. I might come back again for sure ✔️ 👌🏿
linnieq
Single Room
Stayed in May 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jun 17, 2023
The location is great , 2 mins to the train and walking distance to shopping mall n many nice restaurants near by The room is small but comfy For the breakfast is simple,nice atmosphere but pretty packed after 9 , I had once couldnt get a table
Guest User
Adjacent Room
Stayed in Jun 2023
Business travelers
8 review
4.2/5
Very Good
Posted on Jul 12, 2023
The hotel location is good. Many Asian food restaurant nearby. The room is too small, not enough space to open 2 luggage at the same time. The air conditioner would turn off automatically during the night, have to switch it on time to time.
Doris8898
Single Room
Stayed in Jul 2023
Solo travelers
2 review
3.2/5
Posted on Jul 14, 2023
There is no daily room cleaning at all, the surrounding traffic is developed, and there are various roads and department stores for entertainment. Summer prices, not even a bottle of water in the room, poor value for money.
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Anonymous User
Double Room
Stayed in Jun 2023
Family
22 review
3.7/5
Posted on Jun 18, 2023
The hotel is old-fashioned, similar to a hotel. The room uses a key instead of a key card. The key card would be better, but the staff are very friendly and willing to help, but the lift space is very small, and the breakfast area is also small. It is difficult to turn around, and the choice is small , the room is also very small, the gip cannot be fully opened, but the bathroom is clean, but there is no refrigerator in the room, which is not convenient.
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mariusz
Double Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 25, 2023
The hotel is very nice, the rooms are a bit small but other than that, very clean. Breakfast is good, plenty of choice but monotonous. Great location, metro right next to the hotel. We are very pleased.
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Jillianjj
Single Room
Stayed in Apr 2024
Solo travelers
19 review
3.7/5
Posted on Apr 16, 2024
一開始安排的單人間非常小,而且很黑採光不好在二樓,走廊沒有燈也不像圖片展示的有浴缸,洗澡無法轉身 後來要求換了四層房間,整體好了一些,位置很好,小巴黎基本都能走到。
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Jolly Good.
Double Room
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 1, 2024
방은 많이 작지만 혼자 유럽여행하는 사람에게 최적의 장소이다 정말 기차역과 가까워서 짐 놓고 바로 놀러 나갈 수 있고 데스크 직원으 매우 친절하다. 생각보다 깔끔~
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Guest User
Double Room
Stayed in Jun 2024
Business travelers
7 review
1.0/5
Posted on Jun 19, 2024
非常糟糕,環境差 周邊吵鬧不安全 酒店老闆態度差
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Guest User
Single Room
Stayed in Feb 2024
Solo travelers
2 review
2.2/5
Posted on May 1, 2024
酒店服務態度很差
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Chai2000
Single Room
Stayed in Aug 2023
12 review
5.0/5
Outstanding
Posted on Aug 26, 2023
#好評#對走廊隔音,梳洗用品,鄰近活動,防治蚊蟲措施,房間大小,鄰近餐廳滿意;位置极好,出门就是地铁和出租站
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Guest User
Single Room
Stayed in Jul 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
不錯不錯不錯
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Guest User
Stayed in Jun 2024
Couples
0 review
4.0/5
Very Good
Posted on Jun 20, 2024
This hotel is advertised as a 3 star hotel and I would rate as slightly above. Staff friendly and helpful. While the rooms are small it was adequate for our needs, however the shower is very small if you are a big guy like me. Great continental breakfast with lots of pastries to choose from. The location of this hotel is its big plus, 20 metres from the Gare St Lazare great if travelling to Normandy plus multiple metro connections, so its convenient for travel anywhere. Sleep not disturbed by station noise as room well soundproofed. Would stay again.
ann c
Stayed in Jun 2024
Friends
1.0/5
Posted on Jun 13, 2024
HORRIBLE. We arrived to this tiny "hotel?" with a lobby that can barely fit two people in it. Guests were coming down the miniature set of winding stairs saying the elevator did not work. We were waiting to check in and upon hearing this asked if we could cancel our reservation- I told them that my friend could not walk up those stairs with a suitcase with a bad leg and they refused!!. they said someone was working on it! Because we had paid in full, they said "too bad- you paid in full and we will not refund your money". We did not stay there as it was an unsafe setting with no working elevator and a tiny ( 36" max) winding stair case that we could not have even fit our suitcase in to walk upstairs flights- ridiculous. It smelled and was dirty and would never recommend staying at a place with such rude management. We were appalled.
Response from Property: We are sorry for the inconvenience caused by the temporary shutdown of our elevator for maintenance. Safety being our priority, it was essential to carry out this work. Upon your arrival, we informed you that the elevator would be back in service at the end of the afternoon and we offered to take your luggage up to your room, an offer which you refused. Like many hotels located in the center of Paris, it is modest in size. This is part of the charm of the city where every space is optimized. But our hotel is neither dirty nor dangerous; the well-being and safety of our customers are our priorities. The ratings and numerous very positive reviews on Tripadvisor, *******, Booking and other platforms bear witness to this. The manager
Guest User
Stayed in Jul 2023
Other
0 review
3.0/5
Posted on Jul 18, 2023
We were grateful for this hotel that kept us safe and warm for a few days. There are lots of restaurants within walking distance and lots of varieties as well. The hotel is small but cozy. I want to thank the kind lady who prepares the breakfast every morning. She was a hard worker and was always nice to us. The breakfast area can be claustrophobic if you don't like small spaces. The breakfast was enough to get us going. The rooms are small and the shower stall is extremely small. Its an adventure in there. The train station is across the street as well as stores where you can purchase water and snacks. The overall location was good and we ejoyed our stay.