Mercure Hotels in Paris

The location is excellent as it’s walking distance away from Eiffel Tower, eateries and other amenities. The service was also up to expectations. One advice would be to fasten the check in process as we were waiting for up to 30 mins though there was not much queue.

I traveled solo with EF Go Ahead Tours so had my own room, a fabulous one on the ninth floor with a view of the Sacre Coure. Fridge was replenished with soda and juice, a water station outside breakfast area kept water bottle filled. Breakfast was great. Front desk staff was helpful, got a cab for me to go to the Louvre when my Uber drivers kept cancelling! Great location, walked to Moulin Rouge one night snd used Metro regularly, a pass was provided by your group. Our guide had a desk and whiteboard with info in lobby which made it easy to keep up with daily activities and bus departures to dinner and Fountainbleu. Room was extremely comfortable, usual amenities, TV, AC, blow dryer. A small table and chair near window made a great reading spot. As mentioned in countless reviews, there remains an issue with tub/shower leaking, glass doors are not mounted and water escapes. Small issue when you are visiting the City of Lights. It was my teacher retirement present to me and enjoyed every second. Would return in a heartbeat to this hotel! Bonjour!!

Old style hotel which i liked, room was clean and comfortable bed and good shower but that is where the good ended. Location is not the best, not many restaurants around, quite a walk to the Louvre. Be aware there is a tiny lift but there are more stairs on each floor to negotiate with suitcases. I am loyal to Accor and feel as a gold member I received zero benefits. Room was not ready at 3pm (2pm check in) and had to wait with no chairs to sit on, no welcome drink offered, probably the worst room in the hotel, booking said city view instead we had a lovely view of an internal wall and windows on the 3rd floor, incredibly difficult to get a 1 hour late check out, constantly fobbed off to next shift, when finally granted the cleaners kept coming in so we gave up and left. Staff were unwelcoming and generally unhelpful. Felt as if I might have just walked in off the street instead of spending a lot of money this year in Accor hotels, in fact most of the Ibis hotels we used had better rooms and staff. Definitely better hotels in Paris

We spent several nights in this very well located and very quiet room. Located in the 17th, near the pedestrian streets that give the charm of the capital, it is possible to reach the metres that serve all the neighborhoods quickly with little walk. The rooms are very well-amenated and spacious for Paris, the desk host was also a beautiful delivery while we landed very early ... This hotel becomes our reference for our tourist stays in Paris.

The room was the size of a shoe box. You actually can’t call it a room because there was space for just a double bed and nothing more. As a couple we barely could get up at the same time. There was no reception, there were only people who were standing in front of a high table at the entry. I had to pay more tax than what was stated in the trip.com charge break down. The breakfast was the only nice thing. The service employees were okay but would not go far to say “friendly”. I wouldn’t stay here again. We chose it for the location and perception that it would be comfortable since it has 4 stars. It felt more like 2 or 3 stars. No minibar, no nespresso machine, no shower amenities, no slippers. In the shower there was a 2 in 1 hair and body wash and my hair has suffered from this.

The hotel room is large and the waiter attitude is good. There are many restaurants nearby, the hotel is located between two subway stations, and it is very convenient to go to the main attractions. It was a satisfying experience.

position: Very good, directly opposite the hotel is Metro Line 6, about 10 minutes walk to the Eiffel Tower, about 5 minutes to the supermarket, post office, drug store, Chinese restaurant, drug store, I seem to see 3 , High degree of convenience. There is a Direct2 line from Charles de Gaulle Airport to the Eiffel Tower, which is only 10 minutes away from the hotel, which is more convenient. However, we do n’t know where to buy the ticket, or the RER, and the RER Express on the return trip, there are very few stops, and there are few people on board. Soon we will go to Charles de Gaulle. Safety: Every day I try to return to the hotel before 9:30 pm, and occasionally I will go back more than 10 o'clock. After 9 o'clock in the evening, there are fewer pedestrians on the road, and there are not many passers-by to the subway. Moreover, the Paris subway is not as bright as domestic subway stations, the gates are bright, and the subway entrance in Paris is similar to the domestic underground walkway. I was still guilty of walking on this road after 9 pm, but I felt relieved as soon as I walked near the hotel. Once there was a coffee shop at the crossroads downstairs of the hotel, it was open for a long time, and there were people sitting outside eating at night; second, there were several roads radiating around the hotel, and it didn't feel very empty; third, it may be because Familiar environment. room: The standard double room was booked. The room is not big, but there is a door from the entrance to the bed. When you close the door at night, it feels like a bedroom at home, which is pretty good. There is a safe, a kettle, and a bottle of mineral water is delivered daily. No slippers, toothbrushes, and socket adapters. Although the hotel is just across the subway, it feels quite quiet after entering the hotel, and the room is soundproofed. It may also be because we happen to live on the side facing away from the subway. breakfast: Breakfast is the same every day, but it's ok, just DIY by yourself, mix and match every day. Compared to China, the French breakfast may be relatively monotonous, but it may be the national situation of others, not too high. Service staff attitude: I didn't deal with the hotel service staff very much. I went outside every day. I only spoke a few words during the check-in and check-out. The attitude was normal, not enthusiastic or cold. Every day the room is cleaned up and it doesn't move your stuff, which is not bad.

So overall… the hotel was okay. The staff is what made this hotel a “never again” for me. The air conditioning didn’t work at all.. I brought this up within 15 mins of being in the hotel and the receptionist told me she would have their maintenance look at it but he would not be in until 830 that evening… didn’t happen. She offered to put me in a different room and gave me to the key to check the air conditioning.. that rooms air didn’t work and on top of that it was a single occupancy room. She didn’t apologize for not checking by prior to giving me the room. I brought it up again the next morning and the man told me he would have someone look at it… didn’t happen. Then when I was laying in bed with my family.. a man knocked and immediately opened the door while we were in the room and told me he came to replace the water bottle(s). I asked him when in the history of hotels did someone ever do a half knock and then immediately open the door..he didn’t have an answer he just stared at me and I asked him to leave. Eventually , I had asked for a fan and then that was eventually delivered to the room, I am pretty sure the guy went and made the fan and then brought it. The room was hot and muggy and not a good experience. The hotel is in walking distance car to a decent amount of restaurants and really even the tower (we enjoy walking). One of the gentleman at the reception desk was asleep every time I saw him and I felt like I was more of a bother than a guest when having to ask him about the a/c or for toilet paper. At one point he even told me he doesn’t know what to do about the air conditioning because he was a “fill in” or something along those lines. I am a “big traveler” and travel to (on average) five countries a month and this was easily the worst hotel I’ve stayed in. Again overall the hotel was okay but the staff is what made this not the best experience. Obviously everyone will not have the same experience but I would recommend trying to get into another hotel before settling for this hotel.

A very good location hotel just a few steps from Paris Gare de Lyon station. Good services and very clean. I will certainly book again when come and visit Paris in my next trip.

The hotel is located in a very nice place. Very close to the Pantheon and a short walk to the Notre Dam. Cool and young neighborhood. lots of restaurants and cafe's Public transport is very close. The hotel is very clean with beautiful design. Very helpful and nice staff.