Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 10, 2026|Cosy Room
Guest UserRoom was lovely and modern and clean. Lovely bathroom with an incredible shower 🚿 plus gorgeous toiletries and little extras like cotton buds, shower cap, ear plugs. Despite the room being small, there was plenty of storage. Neat little touches like a poem and local mineral water. Totally soundproof - didn't hear a thing from outside the room. Reception staff were delightful - friendly and helpful. Directly across the road from the Louvre-Lens so super handy for that. Also several free parking g spaces at the rear of the hotel which were greatly appreciated. Stylish and clean communal spaces. A fab hotel for a wonderful stay
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Price per night from:MXN$2,212
Posted on Jun 20, 2026
CJ50I’m really not sure how to review this one night stay. The room itself once we finally got in, was decent. Good shower, very comfy bed, good location, good parking. However, we turned up just before 6pm and we got into our room around 8.15pm. During the middle part of this, we got very wet trying to get a reply from the ‘hotel’ buzzer, spent a lot of money on phone calls to the ‘owner/manager’ and thought a lot about where else we could stay overnight because we were clearly not going to get into the hotel we had booked. It was a complete mess. No response from the buzzer and no response from the 2 phone numbers we were given. Having made 20+ calls, we eventually got a call back with lots of (quite complex) instructions on how to get our key, where the room was located (different location) and - specifically because I asked how to get through the gate of the new location - an explanation as to how to actually get into the car park entrance to our room.
This really isn’t what you want for a one night stay when you’ve driven 300 miles that day. Breakfast is not a buffet - as advertised when we booked - but a few random bits in your room. I have no idea if these are changed for the next guest.
Trip.com couldn’t or wouldn’t help - I’m really not sure - and the owner was not contactable. I’ve had no apology since. The explanation we were given as we stood outside in the rain was that the person ‘had been in a meeting’. They may need to review their reception processes. The reason I’m not giving this a one-star review is because the person who finally rang us to tell us what to do, was lovely and the room was pretty good (air con needed, but otherwise a good room).
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Price per night from:MXN$1,463
Posted on Jun 5, 2025
Anonymous User
Staff is nice and so tidy and neat, the hotel facilities are in good conditions and everything is good except need driving to Berk for dining.
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Price per night from:MXN$1,747
Posted on Jul 3, 2025
Guest User
Nice location however the hotel car park it is not well signposted. Average breakfast for the price.
No drawers in the room no minibar or fridge, very basic amenities for a 4 star hotel. The shower door in the bath went beyond the bath edge and allow water to go on the floor creating a paddle in the bathroom. The restaurant was a bit of a disappointing experience considering the price to pay for a mediocre dinner. The staff are completely oblivious to guests requests or suggestions. We ordered the deep fried squid and they were just served as finger food, piping hot when I asked for a plate to transfer the squid from a napkin cone with kitchen foil propping the squid to make it look plentiful, I was told tge you have to eat it with your fingers??. Pepper steak that tasted and looked terrible, the steak was cooked to the right temperature however burned on the outside, the so called peppercorn sauce was just a pan wash, no pepper at all, no stock or seasoning, it tasted like water and salt. I had a bottle of red Burgundy that I drink regularly and to my dissatisfaction on tasting the wine it was unbalanced, when I pointed this out to the staff, the wine was taken away somewhere in the back, the waitress then returned to say that her colleague had said that the wine was fine and that decanting it would correct the wine. The decanter was clearly chipped on the rim and I objected and requested at the least a non chipped one. The wine didn’t correct. Apart from the company of my wife and the garden surrounding all the rest was very unlike of what a 4 star hotel’s restaurant should provide. The grounds of the hotel are very relaxing and comfortable,
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Price per night from:MXN$2,421
Posted on Mar 9, 2025
Anonymous User
Lovely hotel. Although the staff were extremely friendly at reception, there was an issue with them saying I hadn’t paid and I had paid directly through Trip.com, there was no questions on checking out and just had to pay the city tax. Lovely big room which had an upstairs and balcony, think it was a family room as beds upstairs. Be warned the bath is very high and I fell out of the bath because I am short! Even my partner who is over 6 foot said it was high. Very clean, nice bar staff at bar. Swimming pool is nice but did get extremely busy. It is quite a walk from from the town 15-20 mins. Would go back and stay again.
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Price per night from:MXN$2,818
Posted on Aug 7, 2025|Double Room
EntienneA great option for a short stay in Calais. The hotel is clean, modern, and conveniently located with easy access to the city centre and ferry terminal. Check-in was smooth, and the staff were welcoming. The room was quiet and comfortable, with everything we needed for a good night’s rest. Excellent value for money — would definitely stay again.
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Price per night from:MXN$1,086
Posted on Aug 28, 2025
KathiWoods
Location wise this hotel could not be faulted.
Excellent location. Close to everything you could possibly need.
Room. Very small. And the shower cubicle even smaller. Anyone with a larger frame would really struggle. (We were on the third floor don’t know if that makes a difference)
There was literally hardly any space to move. If you dropped something you would need to be careful you didn’t crack your head.
Also there was no window in the bathroom so by the end of our four nights it was beginning to smell a bit funky.
I feel the cleaning left a lot to be desired.
When we arrived there was lots of dust/dirt in the corner of the bedroom.
The sort when you rub it with your shoe it balls up.
This stayed for the duration.
I think also the pillows could do with an upgrade. They were very uncomfortable.
We didn’t eat at the hotel.
I think it was reasonably priced considering the location.
All in all though our stay was a good one. It was a beautiful place and we would return again.
Just maybe not at the Red Fox.
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Price per night from:MXN$1,483
Posted on Jun 18, 2026
Guest UserThe room was clean but shabby, with paint scratches. The bed was large and comfortable. The ambient temperature was fine. The bathroom was clean but the towels were very thin and the shower, toilet and sink did not flow away quickly or flush properly. The entry self service computer did not recognise my reservation number. We were not the first to have this problem. There was a helpful reception staff on the intercom, but after that, we each experienced many problems accessing the hotel door and our room door. Many guests seem to have the same issues. Our room was near the sliding doors, which were quite noisy. It's a big complex and near to a pleasant selection of restaurants. We would not book a B&B hotel again. There are many other more pleasant, welcoming and economic hotels on a busy route.
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Price per night from:MXN$951
Posted on Jun 15, 2024
Anonymous User
Arrived around 23:00 with reception closed. Access to the room was not available until the tourist tax was paid (1€60) but the out of hours machine only took credit card and I only had cash and Apple Pay. Luckily another person with a credit card was booking in and used her credit card for me in exchange for the cash.
The room was basic which was fine but the pillow was completely inadequate with no spare pillows available in the room and reception closed.
The bathroom door looked like someone had put a fist through it with no attempt at a repair.
Other nearby B&B hotels are much better. This is certainly in need of modernisation.
No tea and coffee making facilities but there were charge points for electric cars though
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Price per night from:MXN$932
Posted on Dec 19, 2025
Nutbrowndog
We have used The hotel H eco several times before. The rooms are usually quite nice for a 1 night stopover.
They are clean but basic which is just enough.
This time however, we arrived at midnight, used the codes to get in and found the room. There seemed to be quite a few men just hanging around, windows open, loud conversation and music going on.
Up in the room it was noisy, people chatting loudly next door by now 12:30.
We went to bed.
At 2-2:30 our door was rattled extensively which woke us up and left us a little un-nerved. There was still conversation from next door.
At 3:00 am our other neighbours returned talking at full volume, opening and closing the doors several times letting them bang and rattle.
There were lots of other noise and people moving about the building.
We didn’t get back to sleep, we had a terrible night which has taken its toll on us both during today’s long drive.
Unfortunately it will be unlikely that we will be staying here again.
A very noisy place that felt more like a young person’s hostel than a family friendly hotel.
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Price per night from:MXN$710