Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night from:TRY 2,426
Posted on Jul 13, 2026
Anonymous UserStayed at Dormy Inn again. The Kumamoto Dormy Inn is right opposite the Sakuramachi Bus Terminal, making it super convenient for shopping (there's a tax-free Montbell!) or getting around by bus or tram. Besides the complimentary late-night ramen and ice cream, the breakfast offers a great variety of local dishes. The Takana Meshi, Taihei-en, and Ikinari Dango (highly recommended!) were all first-time tries for me. If you're staying multiple nights and need room cleaning, remember to inform the front desk.
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Price per night from:TRY 2,239
Posted on Jun 26, 2026
hojeonguFrom the moment I checked in until I checked out, the staff were incredibly friendly and accommodating. They greeted me every time we crossed paths, and on the morning of my second day, they even called to ask if I wanted my room cleaned. I asked for just extra towels instead of a full cleaning, and they happily provided them. When I needed to use the washing machine but only had a 500 yen coin, they gladly exchanged it for 100 yen coins without any fuss. The hotel's location is fantastic – literally a minute's walk from the arcade shopping street. There are plenty of great restaurants and izakayas nearby, and both Sakuramachi and Kumamoto Castle are within walking distance, which was a huge plus. The room itself was the perfect size for one person, so I'd definitely consider staying here again if I travel solo. I didn't use the public bath because of my tattoos (I didn't ask if it was allowed), but the bathtub in my room was great for a relaxing soak. There are also two convenience stores right in front of the hotel, perfect for grabbing snacks.
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Price per night from:TRY 2,636
Posted on Nov 16, 2025|Double Room-Non-Smoking
ez62Although they have a private carpark by side of the hotel, there was a parking fee charge of 2,000yen. But you're guaranteed a parking spot if you come back later at night.
There are more parking lots in the multi storey carpark by side of the hotel. The hotel is very clean and I think it's relatively new. The front desk reception was very friendly n helpful.
They also have a guest lounge on the ground floor next to the reception. Free flow of coffee and soft drinks plus some alcohol choices like sparkling wine. The lounge is open to hotel guests from 3pm to 11pm. They also provide coffee to go.
The first 2 pictures is the view from our room. Across the highway from the hotel there's a Daisy & an Aeon supermarket. Very convenient to grab some food n light groceries. It's a good location to be in. I'll definitely be coming back to this hotel.
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Price per night from:TRY 2,067
Posted on May 21, 2026
AvenJWDuring our two-night stay, the room was well-maintained and comfortable. In-room amenities are highly practical, featuring a refrigerator, microwave, and washing machine.
Please note that daily housekeeping is minimal, consisting only of fresh towel replacements unless your stay is longer.
On-site parking is limited and priced at 1,500 yen per day; however, the staff will gladly direct you to an adjacent public parking lot, which is an excellent alternative capped at 600 yen per entry.
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Price per night from:TRY 3,542
Posted on May 23, 2026
ibatulanandThe hotel room was good but I felt there were not all the amenities which you would expect at a business hotel, esp the morning routine kit - tooth brush, shaving kit, comb, etc. You can optionally choose to have breakfast at the hotel for which you need to pay (unless it’s included in your booking), but the breakfast isn’t that great tbh.
So, it felt a little overpriced for the view and amenities it offered. The best part was the location, as it’s right in the center and has easy access to the shopping streets nearby and also to the Bus Terminal.
Overall, a decent business hotel to stay in.
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Price per night from:TRY 2,613
Posted on May 18, 2025
helensilivren
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
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Price per night from:TRY 3,025
Posted on Jul 20, 2026|Superior Triple Non-smoking
Anonymous UserHad a wonderful stay at this hotel. Even though we have to take the tram from Kumamoto station and alight a few stops away, it is within walking distance to many shopping malls and restaurants and also near Sunroad Shinshigai and the Kumamoto Castle etc. Hotel allowed us to deposit our luggages upon arrival before check-in time. There is a coffee machine at hotel lobby which we could help ourselves to. Coin laundry and dryer room, ice machine and microwave was also conveniently located and available for use in hotel. There is cold water dispenser on every floor if I didn’t remember wrongly, which is useful as hotel doesn’t provide bottled water. The triple room we stayed in was pretty huge for Japan hotel standard. We had 3 big luggages and we could open them widely. TV is huge and we could cast videos from YouTube to watch. Room was overlooking the river. Overall a pleasant experience. Hope to be back soon!
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Price per night from:TRY 2,127
Posted on Jun 28, 2025
Lei,tao
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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Price per night from:TRY 2,231
Posted on Jan 29, 2025|Japanese Room, Non-Smoking (New Wing [10 Tatami])
Guest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
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Price per night from:TRY 1,722