Henrico County Hotels with Free Parking.

Neat hotel to try. The hotel is a little bit hard to get around and could use better signage in the halls, elevators, roads, etc. The bed was comfy, I was in room 419 and the vanity mirror was broken on one side, and the shower showed signs of mold. The room was cleaned each day, but I was not given more coffee pods. The conditioner bottle did not work. My biggest complaint is that I requested late checkout during booking, at check-in and the morning of departure. I was told it shouldn't be a problem twice but I had to call in the morning. When I did I was given some lane excuse about why they couldn't do it. Because of this, I feel like I can not trust the front desk staff. I would probably not book here again.

I had a pleasant stay at the hotel. The rooms were clean, well-maintained, and equipped with all the essential amenities. The staff was professional, courteous, and always willing to assist with any request. The location was convenient, making it easy to access key areas in the city. Overall, it was a comfortable and hassle-free experience. I would recommend this hotel to both business and leisure travelers.

No hot tub, indoor pool is barely luke warm and the whole area is filled with mold so it stinks to high heaven. The elevators are old, slow, and loud. The handi accessible room I had was not ADA compliant. Quiet hours are not enforced. The beds aren't very comfortable. They do have great in room HVAC, a nice coffee set up, and a decent room layout with good outlets/lighting & furniture. Evening staff and housekeeping were very nice.

Hotel a bit dated. Been dealing with an issue receiving my deposit back due to a hold that is placed at check in on my card. Nice balconies available

Wasn’t up to my standards for a hotel room honestly I got there and it looked liked nobody cleaned my room before my arrival staff was friendly though but that’s unacceptable good for if you just need a night in town other than that I wouldn’t recommend

The hotel was conveniently located about 10 mins from the airport and close to food and shops perfect for a short visit. For the price and the room I think you get a great deal especially in the surrounding area, stayed in the one bedroom king suite which is setup like a cozy one bedroom apartment with a kitchenette, dining bar, living room area, bathroom outside of the bedroom and the bedroom with king bed. Room was clean and setup was as pictured only complaints are the elevators are broken so we had to carry luggage up 3 flights of stairs and the phones in room don’t work, and there is no service attendant to bring you extra towels or linen you have to go to the front desk to get it yourself. Staff was pleasant, check in was seamless and so is check out would stay again

It’s a bit far out of downtown Richmond. Bed and room were clean and big fridge for a hotel. The other guests were quite rowdy but it’s hard to blame the hotel for that. Breakfast is a joke just apples and cereal and black coffee.

Customer service was good. This is a 2 star hotel so no big expectations. Room was clean, bathroom was a little run down and there was some mold in the shower. ”breakfast” was a let down with just a few pre-packaged selections to go.

Every year I go to Richmond to stay at this hotel, the room is large and the bed is super big. Very comfortable. The hotel has a buffet breakfast, which is not a variety of instructions, but it is still possible.

It’s very funky, but the service is good. This place is literally for construction workers and truck drivers who are taking a break or something. But it’s a decent price and has whatever you need. Best to upgrade to the suite with the couch. You don’t want to be stuck in that little room.