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Posted on Jun 9, 2026
Guest UserOverall, I really liked the hotel. It's perfectly located on a quiet street, yet everything you need is nearby, and it's convenient and affordable to get to any part of the city. The staff at reception were all very welcoming; the lovely girl, Esoza, was particularly pleasant, and all the male staff were polite and attentive. You can approach them with any request 👍😊. The standard room is quite small, making it difficult for two people to move around freely 😁, but it has everything you need: slippers, excellent soft towels, and in the bathroom, toothbrushes, soap, shampoo, and a comfortable shower with good drainage (no water pooling on the floor) and multiple settings. It's convenient that there are full-length mirrors on the room door and in the bathroom. The plumbing is excellent, and the room's interior is well-chosen. The bed and pillows are comfortable and soft. A thoughtful touch is the direct phone charging capability in the outlets, no adapter needed 👍.
There's also a kettle, cups, coffee, and tea. We found there weren't enough hangers for clothes – only two. But we asked reception, and they brought us two more!)
Breakfasts were decent, though sometimes there was no hot food (except scrambled eggs), or no jam or yogurt, or the coffee machine wasn't working. I was surprised that during cherry and apricot season, the only fruits available at breakfast were sliced oranges, apples, and pears, which were clearly imported and quite tasteless. Nevertheless, the staff definitely try their best, and you certainly won't go hungry 😊. Kudos for having dried apricots and walnuts!👍
By the way, we read reviews about the Chinese restaurant nearby (next door). We went for dinner and really regretted it. Only one waitress understood Russian, and she recommended a dish of chopped chicken pieces – it was a total disaster, mystery chicken parts with lots of tiny bones, and incredibly spicy. For something more recognizable, we also ordered potato slices, supposedly like Korean carrots, but they turned out half-stewed, half-raw. For two dishes and green tea, only managing to eat half, we paid 400,000 Sum. We'll remember it like a nightmare 😔. Thankfully, we later found perfectly acceptable eateries 👍.
Best wishes to everyone, and prosperity to the hotel! 🙏
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Price per night from:JPY 6,123
Posted on Jul 4, 2026|King Room
Guest User
Everything was great, excellent service. We were happy with everything. The only minor issue is that the waiters in the restaurants might not tell you if something isn't available and bring something else instead, or forget orders, etc. But there are plenty of other great places to eat in the area.
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Price per night from:JPY 36,548
Posted on May 4, 2026|Standard Double Room
Anonymous UserThis is my second time staying at this hotel. The room is exceptionally spacious, and while the decor is a bit dated, it's acceptable, and the cleanliness is good. The hotel has several Chinese staff members, so if you encounter any communication issues, you can always find someone to help. The breakfast is Chinese-style, which is a big plus for travelers who've been eating local cuisine. The Wi-Fi is also decent.
Now for some downsides.
Firstly, the room I stayed in this time was odd. There was a beam by the bed that was less than 1.7 meters high. This means if you get up in the middle of the night to use the restroom and forget about the low beam, you'll undoubtedly bump your head. I suggest they get a designer to reconfigure the room layout slightly.
Secondly, there's no desk or chair in the room, making it impossible to work.
Thirdly, the fourth floor frequently experiences water outages, while the first and second floors are fine, suggesting a water pressure issue. I had to go to the public restroom on B1 to use the toilet and wash up in the mornings. A Chinese tour guide complained to the front desk, stating this had been happening for two days and her guests wanted to check out and move rooms. The front desk staff just shrugged, saying there was nothing they could do.
Finally, I stayed for several days, but at check-out, the small receipt only showed one day (even though I had been in the country for a week). The front desk claimed the system was down. I politely asked if they could provide an alternative document to prove I was registered, as I needed it for customs. I wasn't pushy, but the front desk staff seemed impatient and said they couldn't give me anything since the system was broken. Fortunately, there was a long queue at immigration when I left, and the border control didn't check.
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Price per night from:JPY 7,677
Posted on Jul 1, 2026
ElenaPanSwissotel Tashkent is one of those hotels you always look forward to returning to. It's a very clean, comfortable hotel with great service and a truly convenient location. It's not far from the airport, yet the hotel itself is practically in the city center. There are many good restaurants and places to visit within walking distance.
I particularly want to highlight the staff: they are incredibly hospitable, attentive, and friendly people. They always go out of their way to help, provide advice, and make your stay as comfortable as possible.
Uzbekistan, in general, is a very warm and welcoming country, and this hotel perfectly embodies that feeling. Many thanks for the service, the hospitality, and the wonderful atmosphere.
I always enjoy staying at Swissotel Tashkent. I highly recommend it.
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Price per night from:JPY 20,370
Posted on Jun 9, 2026
Guest UserFriendly staff who are understanding and check you in very quickly. They speak Russian. It's very clean with daily room cleaning. The rooms are equipped with everything you need. There are designated smoking areas on the balconies in the halls. Decent breakfasts. The hotel has a convenient location for transit passengers, quite close to the airport and the train station. I recommend everyone visit this hotel.
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Price per night from:JPY 9,608
Posted on Jul 23, 2024|Triple Room
Guest UserMy friends and I stayed at Orion Hotel on July 13-15, 2024. We appreciated the staff for letting my friend checked in early and left her other stuff in the hotel while we’re traveling to another cities in Uzbekistan.
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Price per night from:JPY 3,956
Posted on Feb 24, 2026|Double Room
Guest User
The front desk staff were excellent, always ready to answer any questions. The location is great, not far from the subway, bus stops, and the train station, and you can even get there by bus from the airport. The room was clean and had all the necessary amenities, plus there's a pool and a smoking area. The price was fair, and the self-service breakfast was free, on time, and offered a good variety. I stayed for three days, and the breakfast menu changed a bit each day, definitely worth the price! Plus, there's parking available.
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Price per night from:JPY 5,204
Posted on Aug 18, 2025
Chou VinhhongI checked in around 8pm and was greeted by a staff in the evening shift (I did not asked his name). I asked for a SIM card if I could buy in the morning , he said could offer a free just need to top up tomorrow 9am his colleagues will settle. But early morning I was waiting for 9-9:30 there is no one knew about this . I also asked for late check out, he said could extend only til 1pm unless I will need to settle 50% extra and I agreed coz my flight is 22:30pm but in the morning when I came to settle late check out fee, there is again no one know how to do only they said they will check with their manager . I only stayed one night in Tashkent due to my flight need to overnight transit but the team make my stay very unpleasant and not comfortable. Again , I got a friend who come to visit me just 1hr, but the hotel did not allow and that evening staff again , stop my friend and said he can stay inside my room
Only 3mn, if late than 3mn, he will call my room number or even send someone . he said this is hotel rule . Omg . The way he replied and did were so unprofessional and rude and very fiere like I am a criminal . Until I complaint and asked to meet manager couple times , he agreed to let my friend stay only 1hr and needed to pay a tourist fee.
Bad service , not skilled team and I will never ever come back to this hotel again !
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Price per night from:JPY 8,454
Posted on Sep 18, 2025
Daria
The hotel is conveniently located, we only had 4 hours for the walk, but we saw quite a lot) the air conditioning works, tea, coffee, and a kettle in the room) we liked the breakfast, there were fruits, vegetables, and desserts) it was filling and delicious) it also turned out that the price included the pool, it's a pity we didn't have time to visit) shampoo, shower gel, comb, cap, dental kit, and even a sewing kit are provided) in general, even though we stayed only one night, we were satisfied) 😊
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Price per night from:JPY 7,936
Posted on May 10, 2026|Standard Single Room
Ekaterina EA retro-style hotel.
Pros: Good location, close to a metro station, bank, public services center, market, mobile store, and delicious food. Quiet courtyard. There's a water cooler. They ask daily if you need housekeeping.
Cons: Bad mattress, the springs are very noticeable, even with a mattress topper.
Poor breakfast. The only fresh vegetables are cucumbers. Eggplant and cauliflower are fried in batter. Sausages are cheap. The cheese is processed. For fruit, only apples, and they're bruised. Instant coffee. If you go at 8 AM, the food is fresher; later, it's reheated with added oil, eggs are quickly fried, and the whites remain runny. Lots of pastries, but they're not tasty.
In a single room, there's only one cup. No kettle, and the water cooler doesn't have a hot water function.
I chose this hotel because I had issues with another booking. I had to choose quickly, and options were limited during the holidays. The hotel offers discounts and bonuses, it seems like management is trying to attract guests. But it would be much better if management reviewed the menu and invested in updating the furniture.
Upon check-in, you need to pay an additional tax amount. I paid cash, and they didn't have change. I had to ask for my change several times. They still didn't give me all of it back. So, be prepared with exact change.
The hotel has a pool, but in my opinion, the water in it is murky. I didn't use it. And I didn't see it being cleaned. There are two sun loungers by the pool. However, there are large trees around, so sunbathing isn't really possible. Overall, my impression is a 3 out of 5. I wouldn't stay here again.
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Price per night from:JPY 4,074