Hotels near Palazzo del Podestà, Parma

Esperienza da incubo con appropriazione indebita di cauzione. Personale scorretto e poco disponibile. In primis alle 12 circa passiamo nel posto dove fare il check-in - diverso dal residence - a notificare il nostro arrivo e ci dicono che la stanza sarà pronta dalle 14 come indicato e fin qui nessun problema. In queste due ore si prodigano così tanto che quando torniamo alle 14 ancora non possiamo procedere. Ci fanno accomodare per poi dimenticarsi di noi, che dopo un po' chiediamo nuovamente aggiornamenti sullo stato della camera. Finalmente ci danno le chiavi e andiamo al residence, esternamente molto grazioso e centrale, a pochi passi dal Duomo. Entriamo quindi in un posto che sembra fermo agli anni '80 e poi in una camera teoricamente per non fumatori che puzza orrendamente di fumo, cosa che anche in altre recensioni di vari clienti su Booking viene fatta notare. Dovendo stare una sola notte e vista la lentezza della reception evitiamo di chiedere un cambio camera e lasciamo aperte le finestre. Il giorno dopo come in una scena fantozziana la sgarbatissima operatrice alla reception ci accusa falsamente di aver fumato e trattiene illecitamente la cauzione (chiamasi appropriazione indebita). Sgarbata e refrattaria cerca in ogni modo di non farci parlare con nessun altro, si rifiuta di identificarsi e infine ci lascia una mail che poi si rivela falsa. Viste le già passate numerose lamentele sul cattivo odore delle camere è difficile non pensare che ci sia malafede e forse una sistematica appropriazione disonesta delle cauzioni. Sanno di fornire camere che odorano di fumo e trattengono così ingiustamente le cauzioni. I locali dell'appartamento, odore di fumo a parte, sono molto spaziosi e con un arredamento più moderno e letti meno scomodi sarebbero perfetti. Mancano poi i servizi ormai di base come un doppio cuscino o una coperta extra. Un vero peccato per un residence così centrale che ha così tanto potenziale sprecato dalla scarsa cura e dalla disonestà delle receptionist.

This charming and quiet hotel is very well located. Service was very good and the room was nice and clean, although it was smaller than I expected for the price. The bathroom was a bit dated and small, so I would say the value for money is not the best, hence why I am not giving 5 stars. But I would still recommend this hotel and I am happy with my stay overall. Breakfast was good, with many choices of sweet or savoury food.

I stayed for business in Parma and made the mistake of choosing Starhotels Du Parc. The hotel is very old and in desperate need of refurbishment. Immediately when I saw the old and heavy metal room key, I realised my mistake. The room is large, but for 200 EUR a night, there is not even a free bottle of water. You can hear the noise from the neighbouring room even if someone is getting something from the wardrobe. Soundproofing is a disaster. Normally, the breakfast is fantastic in Italian hotels, but here it was a complete disappointment. The coffee machine in the breakfast room is an absolute shame, you have to ask for a proper espresso, and they can bring it to you from some other place (another room or bar) Free parking outside the hotel is available, but it is only for 10 cars and fills up quickly. There is some underground parking that is also unguarded, that is chargeable at 10 EUR per night. Find a better hotel in Parma and avoid this one at all cost

Superior location. The hotel has good facilities. In front of the gate is the river. It's safe, too. I do a lot of running in the morning. Next to it is a new shopping mall. Later, I found that there are many noodles to eat. You can also see the scenery outside. Very good.

Facilmente raggiungibile dall'autostrada,hotel molto accogliente, pulito e silenzioso.favolosa la colazione bella abbondante.ottimo rapporto qualità/prezzo.poi per chi come noi viaggia con il cane è molto prezioso.ci ritorneremo

Visited this hotel on occasion of Cibus. Hotel is nicely presented, although is located outside Parma town. Rooms are ok, not too small but neither big. Good bathroom. Restaurant: breakfast ok, good choice of yogurts, juices and English breakfast too. Dinner: good a la carte menu plus salad buffet

Sanvitale Clean and beautiful rooms. Found in a castle courtyard the setting is stunning. Beautifully designed rooms with amazing features, coffee machine and bathroom all very good. Sadly our welcome was non existent and this really affected our stay. We arrived on a Sunday, when a huge market and festival was going on outside the hotel. We had received an email stating the time reception would be open. We planned our day around this and arrived when the reception was due to be open between 3-9pm. Sadly no one was there... Our keys were on the desk to collect, but no idea about where we could park our go for food that evening. It simply felt odd arriving and going to your room without speaking to anyone. We did find free parking but it was 300 metres away, not great with luggage. The booking said a free welcome drink... We didn't get that, but all we needed was a human being to welcome is and give us some guidance with parking and our two night stay a basic of customer service. Staff at breakfast were ok. The first day she was very grumpy and unfriendly. The second morning the lady was more friendly but no offer of a second coffee or if we needed anything else. We don't speak much Italian... But a smile guys a long way in any language. Cleaning was perfect... The rooms are lovely and we cannot fault that. We got room 203 which is directly above the breakfast room. Quiet for most of the day, however breakfast starts at 7am and it's noisy so don't expect to sleep in! Location is 25 mins from Parma and in a quiet town. We enjoyed it, however we wished we had more contact from staff. It feels like they don't want to spend the money on staff and expect guests to look after themselves!