Best Hotels near Annapolis Harbour Center, Parole

Great location. The room was very clean and bed was comfortable. Love the free cookies. Yummy!

After a very sunny day at the beach, we were happy to get to the hotel. The front desk staff was very pleasant and they offered a choice of cookies as a small welcome. We chose oatmeal cookies and were surprised by how delicious they were. As a tea drinker, I was also happy to see an excellent choice of Bigelow teas in the lobby. Our suite was very comfortable, with a living room that was separate from the bedroom. Everything was simple and comfortable and very clean. Breakfast buffet was included, and is served on weekends til 10:30. This helped us have a relaxing morning. The choices were quite typical, but somewhat more variety than is often the case (waffles, fresh fruit, oatmeal, cold cereal, bacon, sausage, etc). More important, the scrambled eggs tasted fresh and delicious, the muffins also tasted fresh and delicious, the orange juice tasted especially good, and I was again happy to have a choice of teas made with hot water that was in a container that was not previously used for coffee. (If that sounds like an odd statement, you probably are not a tea drinker.) We never stayed at a Country Inn and Suites before, and now we will again.

Just wrapped up a two-day meeting at the Historic Inns of Annapolis. I was so looking forward to staying there, as I'd heard great things about it. Unfortunately, I was disappointed with the service and the cleanliness. We stayed in the Gov Calvert building, which is a beautiful, historic building on the main circle in downtown Annapolis, just a short walk from the MD state house. Although old, it's been preserved wonderfully, and it doesn't feel 250+ years old. When I arrived at 7:15pm, there was no valet available, so I waited in the rain at the valet stand for 10 minutes before retreating into the hotel. I checked in at ~7:30pm but had to return outside to provide the valet my key and retrieve my bags. There was no bellman to assist with the bags. When I checked in, I asked if there were a restaurant or bar in the hotel where I might get a bite to eat and was directed to the pub next door. Unfortunately, it closed at 8pm, so I had to find my way to another pub down the street and around the corner. For early evening, I was surprised to be unable to find dinner in house and being forced out into the rain to walk to a restaurant. When I returned to my room, I looked for a plug near the bed to charge my phone. There was a very, very dirty power strip behind the bedside table that had so much sticky grime on it that I had to clean the openings for the phone's cord before inserting. When we began our meeting the next morning, there was no breakfast served, though we'd ordered it when we contracted for the retreat. We were eventually provided a coffee service, though our staff had to go out to get bagels, since everyone came expecting breakfast to be included. There was food left in the refrigerator in our meeting room from a wedding over the previous weekend, which drew gnats to the room that we had to contend with over the two days. Several colleagues expressed concern at the lack of cleanliness of their bathrooms (hair in their tubs &/or bathroom sinks), so we asked that the rooms of all our guests be deep cleaned. The hotel nicely left a bottle of wine in each room after recleaning. On Day 2, we were informed mid-morning that unless we cleared our cars from the garage by 1pm, we would have to pay an extra $15 per car on top of the $32/day for valet service. (There is no self-parking option and street parking is limited.) This was not stated when we made reservations, when the meeting rooms were booked and food ordered, or when we checked into the hotel. Our meeting was not scheduled to conclude until 3:30, and we'd paid for the room's use through the end of the business day. Although the hotel agreed to waive the extra $15, we were each asked for $15 when we summoned our car through the text app the hotel uses, as valet instructions required. As a result, we had to wait at the front desk for the staff to ”release” the charges on each of our accounts before the valet could retrieve our cars. The staff that served us for the meeting we

The Hampton Inn & Suites in Annapolis is by far the friendliest and with the most helpful staff. Our recent stay was very relaxing and we were constantly surprised by the staff, they were always around to provide assistance. After I had entered our room I was holding the room door open waiting for my wife when a staff member stopped to inquire if I was having problems with the door and offered to prop it open for my wife. Then the next morning when my wife (mobility challenged) went to get her breakfast in the breakfast lounge she dropped a piece of food from the buffet tray and immediately a staff member was there to clean-up, followed by a Hampton Inn staff member deliver her assembled meal to the room for her. Stay at the Hampton Inn & Suites Annapolis for a pleasant experience.

Perfect location in Downtown Annapolis We were here for a show at Maryland Hall and it was a short walk. Also conveniently located to Rams Head on Stage in the other direction. Check in and check out was quick and easy. We were in a room on the fourth floor. Room was clean and nicely decorated. No complaints! If you stay--be sure to check out the restaurant here and also go brunch or breakfast at Shirleys!

My family and I reserved a room here for a family wedding taking place in the area. Upon arrival at the hotel, we noticed the check-in counter area and the elevator were dirty and looked like they had not been swept/vacuumed in days. When we got to our room there was an overwhelming stench like old stale cigarettes. The counter in the bathroom was stained and damaged and there was only one half-empty roll of toilet paper with no extras on hand. Having severe asthma, within about 30 minutes of being at the hotel I began to experience shortness of breath due to lingering cigarette odors. When we left the hotel to get dinner we heard people fighting in the lobby, threatening to have people ”locked up”. Between the health issues I was having and feeling unsafe there with our two children, we promptly decided to check out of the hotel. This hotel needs a complete renovation to rid itself of the years of cigarette odors, I do not recommend this hotel at all.

This particular TownPlace Suites carries the Marriott name but not the quality. It's very difficult to write a bad Marriott review but this location has a long way to go before it will have you Marriott satisfied. Most of the staff is very nice, I actually stayed for a week last month and locked my keys in my vehicle the day I was to check out. The front desk went out of the way to give me extended access to the room until I was able to gain access to my vehicle. I returned the next week to a completely different experience. There was a fill in staffer that was unable to create reservations and check in guest. I had to remain in my vehicle from 3 am until 7 am when another front desk agent arrived. I asked to use the bathroom in the lobby since I had to wait outside 4 hours. I was told only registered guest could use the lobby restroom. I would have been a registered guest with a room if they had adequate staffing. I literally had to argue with the woman on duty to allow me to use the bathroom since I had to return to my vehicle to sleep. Marriott? Not. I checked out after getting some rest finished my week stay at another hotel just across the street. Better price and better service. But since I am and always will be a Marriott guest, a month later I came back. I reserved for three nights. I always arrive early in the morning and this time I arrived at 3:30 am. The front desk was downloading it's computer so again, I had to wait for service.... Instead of booking my three night reservation I was told to book for one night then rebook the rest of my stay the next morning. The next morning I was advised the hotel was completely sold out and I would not be able to complete my reservation. Asking for management only made the situation worse. All kinds of excuses but no customer service. No accountability. No accommodation. In 30 years I have never called corporate but I had to this time. Then, the general manager started backtracking. Then a room became available, she moved some things around. 30 minutes later too many excuses later... no thank you. I was told I had half hour to vacate the room or I would be charged an additional day as a threat against me contacting the corporate office. To make matters worse, the same general manager modified my folio receipt to make it appear I was checked in for 3 days/2 nights although I was only there 8.5 hours. How was it resolved? Not with more service but with more excuses. I went to a Hilton and finished my reservation. Better price better service and the tvs work. If you are reading this you have been warned. This property does not operate at Marriott level standards. Go anywhere else if you want to be treated like a paying guest.