PARKROYAL Parramatta

PARKROYAL Parramatta Reviews

PARKROYAL Parramatta

30 Phillip Street, Parramatta, AustraliaView Hotel Details
PARKROYAL Parramatta
PARKROYAL ParramattaPARKROYAL ParramattaPARKROYAL Parramatta
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PARKROYAL Parramatta Guest Reviews

4.3/5
Very Good
124 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(124)
Positive reviews(109)
Reviews with photos/video(3)
Clean and tidy(6)
Great service(5)
Negative reviews(15)
Guest User
Superior king Room
Stayed in 2024年6月
Business travelers
1 review
4.2/5
Very Good
Posted on 2024年6月18日
Concierge service was courteous. Could have provided complimentary bottled water.
Guest User
Superior king Room
Stayed in 2024年6月
Family
1 review
5.0/5
Outstanding
Posted on 2024年6月22日
Room was very clean and staff is helpful with the customer
Guest User
Superior king Room
Stayed in 2022年7月
Family
1 review
4.5/5
Great
Posted on 2022年8月1日
Great location. A number of cafes and restaurants within a 1-2 minute walk from the hotel. There’s also a large Westfield shopping complex about a 10-minute walk away, with even more restaurants and retail stores for your perusing. For those taking public transport, Parramatta train station is a similar distance (shopping centre and train station are side-by-side), which is an easy/flat walk to and from the hotel. During our stay, we were liaising with Claire, who was brilliant throughout. We had three rooms booked, and she looked after us all very well. The staff overall were friendly, and the rooms were renovated and modern. The buffet breakfast was not an overly large in selection, but a good amount of options to choose from.
Response from Property: Dear E263836****,Thank you for taking the time to complete this survey and for giving us such a positive response. We delight in providing the highest level of amenities and service possible, and your review gives us confidence that we have done so with your stay. We are glad that your time with us was an enjoyable one and look forward to welcoming you back to the PARKROYAL PARRAMATTA again very soon.Kind regards,Jason CorpuzAssistant Manager
Guest User
Premier king Room
Stayed in 2023年6月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2023年6月27日
sangat puas good service
Response from Property: Dear customer, Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay in our hotel and look forward to seeing you again. Best wishes,
Guest User
Superior king Room
Stayed in 2022年5月
Family
2 review
4.5/5
Great
Posted on 2022年5月15日
Location is good. parking is a bit pricy - cost $30 a night even for a weekend. Room is ok.
Response from Property: Dear _FB478223,Thank you for the review of our hotel! With our car parking, the $30.00 fee is for multiple entry and exit throughout your stay. We do have packages that are inclusive of car parking (and much more) such as the Parramatta Fuel package and Love that club. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Donna MoloneyAssistant Manager
Guest User
Superior king Room
Stayed in 2022年7月
Couples
2 review
4.5/5
Great
Posted on 2022年7月4日
Close to everything friendly staff
Response from Property: Dear _TSAU4m,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Grace O'HearnAssistant Manager
Jake29Chan
Premier Twin Room
Stayed in 2024年6月
Business travelers
7 review
4.8/5
Amazing
Posted on 2024年6月11日
The interior is quite new, the room is very clean, and there is no odor! (But the perfume smell in the lobby is very strange and strong) Breakfast is optional, but there are not many choices, mainly Western food and snacks. Convenient transportation, close to Parramatta bus and railway hub. There is also a small river nearby to walk, very quiet and beautiful.
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Alex niuniu
Superior king Room
Stayed in 2024年5月
Business travelers
15 review
4.7/5
Amazing
Posted on 2024年5月13日
Although the hotel is a bit old, it is very good in all aspects. The front desk staff is enthusiastic and the floor waiters are kind. If you give a tip, they will leave a message in the room: God bless you.
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Guest User
Superior king Room
Stayed in 2024年4月
Business travelers
2 review
4.5/5
Great
Posted on 2024年4月18日
Quite satisfied, the reception is friendly, and there are only a few breakfasts available. There are slippers, but you need to prepare toothbrushes and toothpaste.
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gujing723
Superior king Room
Stayed in 2024年2月
Couples
9 review
5.0/5
Outstanding
Posted on 2024年3月20日
Clean and hygienic, with complete facilities. Convenient transportation, will stay again next time
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Response from Property: Dear Guest, Thank you for your wonderful review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again. Simply Yours, Naman Kumat Rooms Division Manager
Guest User
Superior king Room
Stayed in 2024年2月
Friends
1 review
5.0/5
Outstanding
Posted on 2024年2月12日
very nice The room was clean and the service from the lady at the front desk was very good.
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Chenshizhong,taiwanbuzhibugonghui,AEROPRO
Superior Corner Room
Stayed in 2023年11月
Business travelers
12 review
4.0/5
Very Good
Posted on 2024年1月21日
There is a food street nearby. The road is closed at night and turns into a pedestrian street. It is very lively and has dishes from all over the world. It is very convenient. The breakfast is rich and the hotel is clean and suitable for business trips.
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Guest User
Premier Twin Room
Stayed in 2023年11月
Business travelers
21 review
4.0/5
Very Good
Posted on 2023年11月27日
The location is ok, there are many restaurants nearby, and the commercial street is next door.
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Response from Property: Dear customer, Thank you for taking the time to share your stay experience. We hope to welcome you back in the near future! Best wishes,
Guest User
Superior king Room
Stayed in 2023年9月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年11月15日
The room is quite decent. The shower room only has half of the glass and cannot be fully blocked. Western-style breakfast is not very suitable for Chinese stomachs, but freshly squeezed orange juice is not bad. The surrounding transportation is very convenient. It takes about 10 minutes to walk to the subway and shopping malls. There are many places to eat. Overall, it is a good review!
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Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. good luck,
Erliangkujiashuyuan
Superior king Room
Stayed in 2023年12月
Solo travelers
8 review
4.0/5
Very Good
Posted on 2023年12月15日
Relatively clean, but the deposit is very slow
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Response from Property: Dear customer, Thank you for taking the time to share your stay experience. We hope to welcome you back in the near future! Best wishes,