The Westin Pasadena Reviews

The perfect place to stay in Pasadena

I checked in late at the hotel due to the late arrival of my flight from Boston. I was told that they are completely out of rooms, even though my room was already paid for. Despite this mixup, the hotel eventually gave me a one-night free upgrade upgrade. I spent a total of six nights there. The facilities are good. The room is clean and spacious. The bathroom needs a bit of improvement. The location is great.

The child goes to school in Pasadena and comes to Los Angeles to find a hotel for the child. This hotel is very clean. I recommend this hotel to those who come to Pasadena. We needed a microwave, so we sent it directly to the room so we could heat up takeaway bars. You can reach a target store within walking distance. There is a city hall nearby and the environment is very good.

The front desk gave me three late-night bar beer coupons when I checked in. They were very delicious and the facilities were quite satisfactory. They were better than the ones I stayed in. The steaks were good and nice. There was a waiter parking fee of 20$ after checking in.

They are made to wait in the lobby for 2 hours even after check-out time. When I complained to the counter about this, other guests were already being checked in smoothly. I don't know what kind of reservation system they are using, but I felt very uncomfortable because I thought there was some discriminatory intention. The bathroom, toilet and sink were clogged for all 5 days of stay. One sock was lost during the maid housekeeping process.

The Westin has many commercial and residential facilities, and is also suitable for family travel. The Westin in Pasadena only includes one item for breakfast, and you have to pay extra for more. The environment is quite good.

Being deceived, the room description area is completely different from the bathroom, being blatantly deceived, the price of gold, the quality of living in silver

The hotel is really baffled. I called before to confirm that the room included breakfast, but on the day of check-in, the front desk said there was no breakfast. Later, Ctrip called and said that one had breakfast and the other didn't. Even after showing them the list, it was of no use.

The faucet in the bathroom in the room was broken. Although it was repaired, it affected the mood of the stay. The hotel did not have a taxi service, which caused inconvenience to tourists. The front desk service needs to be improved.

Very good stay experience, service is very good. Just a few steps away is the center of Pasadena, which is great for shopping. Parking is not in front of the hotel. The entrance to the parking lot is about 200 meters south of the hotel, so be careful. The room is not big, maybe because the location is too central

The dilapidated hotel has been refurbished cheaply, and the attitude of Lao Mo's front desk is very bad. I will never stay here again

Clean and convenient transportation

The room is small, others can

It can only be said that it is the worst hotel I have ever stayed in in the United States. The service is poor and the facilities are old and nothing.