Hilton Manila

Hilton Manila Reviews

Hilton Manila

1 Newport Blvd, Pasay, Metro Manila, 1309, PhilippinesView Hotel Details
Hilton Manila
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Hilton Manila Guest Reviews

4.7/5
Amazing
213 review
Verified reviews
Location4.8
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(213)
Positive reviews(210)
Reviews with photos/video(56)
Easy to get around(33)
Close to airport(31)
Delicious breakfast(22)
Large rooms(9)
Comfortable bed(8)
Convenient for shopping(8)
Luxurious(6)
Offers pick-up/drop-offs(4)
Negative reviews(3)
ayutrip
King Room
Stayed in Jul 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jul 20, 2024
With a children's playground in the breakfast room and a huge pool outside, this hotel is family-friendly. The breakfast was overwhelming with the variety of items! The pancakes are my favorite.
Milosaurus
Two Double Room with Pool View
Stayed in Jun 2024
Family
19 review
4.7/5
Amazing
Posted on Jul 15, 2024
Had a lovely stay with family at Hilton Manila. Really happy to find a 5-star pet-friendly Hotel in Manila. Excellent location. Pool was great. Gym was average. Staff are kind and hospitable but service can still be improved.
Response from Property: Dear Milosaurus, Thank you for your feedback! We're thrilled you enjoyed your stay, our pet-friendly environment, location, and pool. We appreciate your comments on the gym and service, and we'll work on improving these areas. We hope to welcome you back soon!Best regards,Hilton Manila
Anonymous User
One Bedroom King Suite
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Location is perfect, next to the airport. Hotel is clean and stuff are very nice. Will definitely come back!
Response from Property: Dear GuestThank you for your wonderful feedback! We're thrilled you enjoyed our perfect location and found our hotel clean and our staff friendly. We look forward to welcoming you back soon!Best regards, Hilton Manila
Guest User
Executive Two Double Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Great service & facilities. All the staff are very accommodating
Response from Property: Dear Guest, Thank you for your kind words! We're delighted to hear that you enjoyed our service and facilities, and that our staff made your stay memorable. We look forward to welcoming you back soon!Best regards, Hilton Manila
ToddE
Executive King Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 1, 2024
I stayed in an executive king room, and it was ok. My biggest issue is that the room was too warm for my taste wioth little air circulation which made it uncomfortable to sleep. The breakfast served in the executive lounge was below average with most of the food being served cold, like the eggs, bacon, hashborwns, etc. All cold. Also the executive check-in process was very drawn out and takes way too long. I was tired from flight and just wanted to go to my room. The room was clean and nicely arranged and the staff is pleasant.
Vaca_cat
Two Double Room
Stayed in Feb 2024
Family
25 review
5.0/5
Outstanding
Posted on Mar 1, 2024
This is our favorite Aiport Hotel. It is sooo convenient, the staff are amazing and helpful. There are many casinos surrounding.
Response from Property: Dear Cindy I,Thank you for your wonderful review! We're delighted to hear that our hotel is your favorite airport hotel and that you enjoyed our convenient location and helpful staff. We look forward to welcoming you back soon!Best regards, Hilton Manila
Guest User
King Room
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Feb 19, 2024
Excellent service. The maintenance crew were kind enough to move us to a different floor after calling front desk about the smell of paint entering our room and the entire floor due to the next door maintenance works. Rooms are very clean and I chose this hotel because it has very convenient access to the shopping mall and the airport. The pool area looks nice from above but at close, I feel like a landacape designer can uplift its tropical ambiance further. It seems there are as much rugged-looking concrete grey texture as the garden green. Food and drinks was great at the pool bar. We had pizzas and mocktails.
Response from Property: Dear Guest,Thank you for your detailed feedback! We're glad to hear that our service met your expectations and that our maintenance team promptly assisted you with the room change. We appreciate your suggestions about the pool area and will consider them for future improvements. We're also happy you enjoyed the food and drinks at the pool bar! We look forward to welcoming you back soon!Best regards, Hilton Manila
Angela vinoya
Two Double Room with Pool View
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Had a great time.! Booked a 3 double room with pool View..and their rooms were all clean, quiet and relaxing.. and it comes with buffet breakfast for two, and i can say its all good.. too many varieties, dishes to choose from..❤️
Response from Property: Dear Angela,Thank you for your fantastic review! We’re delighted to hear you enjoyed your stay in our pool view room and appreciated the variety of our buffet breakfast. We look forward to welcoming you back for another great experience!Best regards, Hilton Manila
Anonymous User
King Room
Stayed in Jul 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Great location just opposite the airport which helped as i arrived during peak hours and avoided traffic. Hotel room is large and comfortable.
Antonio E.
Accessible King Room
Stayed in Jan 2024
Couples
5 review
4.7/5
Amazing
Posted on Jan 6, 2024
Worth every penny. Hilton Manila is a true 5star hotel experience. The staff and services are amazing and great standards. The room service food was all delicious and tasty.
Response from Property: Dear Antonio,Thank you for your wonderful feedback! We're thrilled that you found Hilton Manila to be worth every penny, offering a true 5-star hotel experience with amazing staff and excellent service standards. We're delighted that you enjoyed the delicious room service food as well. We look forward to welcoming you back for another exceptional stay!Best regards, Hilton Manila
Maricel
Executive King Room with Pool View
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 16, 2024
One of the best hotel I've stayed. I love the place.. amazing!!
Response from Property: Dear Maricel,Thank you for your amazing feedback! We're thrilled to hear you consider us one of the best hotels you've stayed at. We love having you here and look forward to your next visit!Best regards, Hilton Manila
Danix
Two Double Room
Stayed in Dec 2023
Travel with friends
8 review
4.5/5
Great
Posted on Jan 20, 2024
It was a pleasant stay until we saw a roach on the wall. We notified the front desk and they’ve offered to move us rooms but it was late at night and we were in our PJ’s they offered something else instead and although that was alright, i just couldn’t believe that a hotel as famous and deemed prestigious as Hilton Hotel would have a roach
Response from Property: Dear Danix,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention. We're glad our team was able to assist you, and we hope to provide you with a better experience in the future.Best regards, Hilton Manila
Guest User
Two Double Room
Stayed in Jun 2024
Family
116 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Highly recommended ⭐️ Made a vlog about Hilton Manila. Super nice rin ang experience namin dito. 🥰 Good thing talaga we booked this hotel for my birthday celebration.
Response from Property: Dear Guest, Thank you for your fantastic review and for making a vlog about Hilton Manila! We're thrilled to hear you had a wonderful experience celebrating your birthday with us. Your recommendation means a lot, and we hope to welcome you back for more special occasions in the future!Best regards, Hilton Manila
Guest User
Accessible King Room
Stayed in Jun 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very good hotel. The food for room service is very nice Hilton staff is very helpful If hotel offer shuttle bus to airport that will be 5 star experience.
Response from Property: Dear Guest, Thank you for your wonderful review! We're thrilled to hear you enjoyed the room service and found our staff helpful. We appreciate your suggestion about an airport shuttle and will consider it for the future. We look forward to welcoming you back for another great stay!Best regards,Hilton Manila
Thrish
Two Double Room
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Stayed here with my fam to celebrate our parents' anniversary. We really enjoyed! Everything was perfect. Will book again next time!
Response from Property: Dear Thrish,Thank you for your wonderful review! We're delighted to hear that you and your family enjoyed celebrating your parents' anniversary with us. We look forward to welcoming you back for another perfect stay!Best regards, Hilton Manila