Hotel Cheval

Lovely hotel with very special qualities and unique for Paso. First time staying here as it was very hard to get a reservation as we came to discover that people come back time and time again so they book up quickly with so few rooms. After a glitch at the beginning, the general manager went out of her way personally to ensure our stay was as wonderful as we had hoped it would be- very had a wonderful getaway. For sure go for the s’mores as they were outstanding and fun and so different! Thoroughly enjoyed this property and hope to be able to book a room here again.

More like a B&B, with an outstanding staff that make you feel at home.

This is our third visit here over the last few years. As always the service and attention to detail was flawless. The breakfasts are wonderful and the staff all really helpful and friendly. Very helpful with reservations. Love this 16 room boutique hotel.

Peaceful. Beautiful. Great people. Stunning property with all the right touches.

Smores and the bar at night was wonderful. Great concierge service.

It was a great experience staying at Hotel Cheval. Service and staff were excellent. Rooms are very comfortable and it is right in the middle of town. You can walk everywhere.

My husband and I spent two nights at Hotel Cheval, and experienced another fantastic stay here. (This was our third visit over the past 9 years.) The staff at Hotel Cheval should offer “customer service” classes to other hotels. Their team was superlative in taking care of us on every level. Special thanks to Jenny at the front desk whom provided a welcoming and friendly atmosphere every time we were greeted. And she also secured a restaurant reservation at “Les Petites Canailles”. And the bellmen were extra helpful in loading the six cases of wine we’re transporting back home. The breakfast was perfect! And again: What a great service team. We also had a light dinner one night in the Pony Bar, which we include on our next visit. This hotel rivals some great properties we have stayed in Paris, Bordeaux, Singapore, and Rome. A real treat!

We booked this room for a special occasion and although things started out well, the trip was ruined by the hotel staff not enforcing their own rules and not owning eventual enforcement after a complaint. The front door of our room was literally less than a foot from a seating area in the courtyard with a fireplace. Signs posted at every table clearly state courtyard quiet time after 10pm. We were awoken at 11:20 pm by loud, probably drunken conversation between what sounded like about 4 or 5 people at the seating area. After about 15 minutes, I called the front desk to complain. A few minutes later, I hear someone address the group with “hey guys, some of the guests are complaining about the noise” which immediately got a louder response of “oh really?” from some of the group. After that, the talking got louder and carried on until about 12 before they left the area and went into a patio directly behind our room where it went on until they got bored or passed out. The next morning, I spoke to the front desk about this as I was checking out and got a half hearted ‘sorry about that, I’ll report it up’. Additionally, other reviewers have been too kind about the parking situation. The extremely limited spaces available are in an alley behind the building or in an unsupervised, poorly lit parking lot. For $555 a night? Completely unnaceptable and we will not be coming back - too many other great, less expensive options in the area to put up with this kind of thing.

Lovely property, great service and a great location with easy parking. Bed is comfortable, room is clean and spacious. The breakfast and the bar are both good. Issues were the basin is very high up and has no plug. There is no hand held wand in the shower to wash hair with. Our room was below a staircase so people walking up and down the stairs make a stomping noise.