Pasteur Hotels with Airport pickup service

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

I chose cabin only without toilet, but the public toilet and shower is clean. Cabin 9-10 close to the public shower. The cabin good and cool. The window can be changed to clear or blur. They have table and chair in front of the cabin so people can do bbq in front of the cabin. The place also clean. Love to come again. Only the way to reach the place only need stairs. Not good for bug luggage bht okay for cabin size luggage.

The hotel was worth the price, sesuai dgn namanya ”budget hotel” yg masih aman di kantong dengan fasilitas yang sesuai dan cukup memuaskan. Don't expect too much like you paid for the 5 stars hotel, but if you're looking for a budget-friendly place to stay, i would definitely recommend this one. Thank you Ibis Budget!

Located at Lembang, air was fresh and cool. The architecture of the hotel was breathtaking and a lot of places to take pics. I personally like the Kids Cads, as their are activities for kids and the caretaker is highly attentive and experienced in children education. Pool was great but due to rain, the heated pool still feels cold especially for kids. Room was not as spacious as we thought it would be, but it's just okay and mini bar was free. Coffee from Inspira was actually good and i had it several cups. The twin bed is too small even for me and my 4 yo toddler to sleep in. Despite the low occupancy during fasting month and a request note for large bed, we didn't manage to get what we wanted. Food was okay, but i wish they have more varities of food especially menus that are more kids friendly like pasta. We tried both restaurants, Semeja and Monomono, found that we like monomono better. The overall experience was good. My kid likes to feed the fish, swim and play at the kids Cads. I love the plants nursery and gym. All staffs are very friendly.

This hotel is very nice! The staff are very kind and treat me & my wife as well as their loved ones. Especially, the bell boy. He is so kind and well trained personal butler alike. Too bad, every staff didn't have name tag. Well, thank you so much for the warming welcome!. Hotel design, atmosphere, furniture, are so on point with their concept. Definitely, one of my favorite hotels in Bandung. But, it would be more lovely and lively if breakfast are well, a little bit more French, or have one or two French-style breakfast. Not only all Indonesia cuisine. And last but not least, if only every broken or aged furniture such as wall and ceiling could be fixed, it would be more enjoyable...

Due to the system error the queueing takes about 1 hour. The room cleanliness shall be improved more. The food really complete and taste good. Mini zoo was good but need improvement especially for fish pond, need more hungry koi; more rabbit etc. Overall, we could enjoy the experience there

we would like to extends our thanks to # Mr. Hadi the Front office manager for his hospitality, provide us great view of room with all our preferences and late checkout 13.00. # Mr. Devi the manager on duty for the fast response solved AC room problems. # last but not least Chef Walijan for Provide our good breakfast even its serve to the room (no buffet during pandemic). Overall this hotel its good choice for escape from your daily routine. God bless and success for you Guy's.

The Family Room for 3 adults was spacious & clean. Breakfast had a huge variety of food to choose from such that even ice-cream with toppings & candy floss were available plus Jamu drinks. Everyday there are changes in the menu & they're delicious.

The hotel very in good conditions in the middle on pandemic. Great social distancing. We've got surprise fr the hotel becouse we are in the honeymoon occasion. Our room fill with decor and we've got doll bear and slice cake. Very surprisingly. Thanks GH Universal Hotel

Swiss-Belresort Dago Heritage surpassed my expectations with its enchanting golf view and impeccable service. The rooms, offering both comfort and stunning panoramas, set the stage for a relaxing retreat. The attentive staff and well-curated amenities, including a picturesque pool and diverse dining options, create a perfect balance of luxury and homely charm. Highly recommended for those seeking a tranquil getaway with a touch of sophistication.