Guest User
December 1, 2024
During my recent stay at The Red Velvet Hotel Samarpan, I encountered several issues that detracted from the experience. The reception staff was unwelcoming, and I had to carry my own luggage to the room. The bathroom was particularly problematic; the shower cubicle had a strong urine odor, and the toiletries provided were of low quality. While the breakfast spread was impressive, offering a variety of delicious options, the overall value was lacking. Considering the subpar service and room conditions, the hotel felt overpriced. On a positive note, its location is convenient, being just a 15-minute drive from the airport. However, significant improvements in service and room maintenance are necessary to justify the cost