Palm Springs Pool Villa Pattaya by Immediate Holidays Reviews

Response from Property: 1. There is no problem with the room type you booked, and we did not make any mistakes in arranging it for you. We apologize for your dissatisfaction. 2. In order not to disturb customers, we have informed you when you checked in that if you need daily cleaning, you must inform our housekeeper. Because once the villa customer checks in, we do not allow the housekeeper to enter the room at will for the privacy of the customer. You notified us to clean in the service group, and we saw that the housekeeper cleaned up in time. 3. Regarding the dripping of the air conditioner, please understand that you told us that the air conditioner was dripping on the third day of your stay. This is normal, because the villa does not have a power-off system. You did not turn off the air conditioner when you went out to play. Any machine cannot work continuously for 72 hours. If it is not turned off for a long time, condensation water will drip out. We also handled it in time. I hope you can understand. 4. For the villa you booked in advance, our merchants also hope that you can abide by the rules. We cannot cancel your order because your itinerary has changed. Once we cannot meet your requirements, various problems will be magnified. What our villa can do is to get what you pay for. It is indeed not up to the standard products of five-star hotels. Customers have different needs. When choosing a product, you should see clearly whether the type of villa is suitable for your stay requirements. 5. We sincerely apologize for any inadequate service, and we also hope that you can understand the difficulties faced by merchants.

Response from Property: Thank you, thank you for choosing us, I hope you have a pleasant holiday here. 🎉

Response from Property: Thank you for your support🙏🏻, we will continue to serve every customer, and welcome you to come again next time🎈

Response from Property: We sincerely apologize for bringing you a bad experience. We don’t know what unsatisfactory things you have encountered in your life. You are so critical of us. Everything in the room you said is bad really surprises us. , the 8 million villa was built less than two years ago, how could all the equipment be broken? You mentioned the small tiles in the swimming pool. We cannot change this because the designer designed mosaic tiles. Are you talking about suffering in our hotel? I really don’t know what part of us makes you suffer so much? There is an insect in the room. Your negative review here mentioned that the room is full of insects. Hey, you have come to a tropical city in Thailand. When the room door is opened, insects will enter. We will also arrange for the housekeeper to deal with your feedback in a timely manner. If you have any problems, we will deal with them promptly. We apologize for causing you a few days of suffering. It’s not easy for us to do business, and we hope you won’t blame us for the unsatisfactory life. Sorry, we are a B&B and may not have met your requirements. How many days did the villa you booked cost 10,000? How many bedrooms are there? The most expensive villa in our family does not cost 10,000 per day. Please understand us.

Response from Property: Thank you for your recognition of us. If there is any inadequate service, please understand! Welcome to visit us again next time.

Response from Property: Thank you for your recognition of us. If there is any inadequate service, please understand! Welcome to visit us again next time.

Response from Property: Thank you for your recognition!

Response from Property: Thank you for your recognition. If there is poor service, we hope you will tolerate it. We will continue to improve so that customers can have a warm and comfortable stay in Thailand.