Avani Pattaya Resort Reviews
Avani Pattaya Resort
218/2-3, Moo 10, Muang, Bang Lamung, Chon Buri Province, 20260, ThailandView Hotel Details
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Avani Pattaya Resort Guest Reviews
4.5/5
Great
151 review
Verified reviewsLocation4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(151)
Positive reviews(142)
Reviews with photos/video(57)
Great service(35)
Delicious breakfast(24)
Great swimming pool(22)
Classy environment(14)
Convenient for shopping(12)
Close to beach(6)
Loved the view(5)
Shower difficult to use(5)
Negative reviews(9)
Ben_inChina
Terrace Junior Suite
Stayed in Aug 2024
Couples
28 review
Outstanding
Posted on Aug 24, 2024
Great stay as always! Awesome resort hotel! And recommend to anyone! Families, couples and friends groups!
Response from Property: Dear User Ben_inChina,Thank you for choosing our Avani Pattaya Resort, and for sharing with us your lovely feedback. We are delighted to learn that our hospitality and service exceeded your expectations, and to know that our team had the opportunity to craft unforgettable memories with and for you.We are looking forward to welcoming you back in our hotel!Sincerely,Piracha IntanaGuest Experience Manager
Hsiang Lan
Deluxe Garden View Room
Stayed in Aug 2024
Family
2 review
Very Good
Posted on Aug 25, 2024
Good location and great service. We had lunch by the pool was nice.
Response from Property: Dear M/M Hsiang Lan,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards,Piracha IntanaGuest Experience Manager
Thomas
Deluxe Garden View Room
Stayed in Jul 2024
Solo travelers
15 review
Outstanding
Posted on Jul 10, 2024
Another great stay at Avani. It’s no wonder I keep coming back. This has been my 4th stay in nearly 2 years.
Response from Property: Dear Mr. Thomas,Thank you for your loyalty and for sharing your experience! We are delighted to hear that you enjoyed another great stay at Avani Pattaya Resort. It’s truly a pleasure to welcome you back for the fourth time in nearly two years. Your continued support means the world to us.We look forward to your next visit!Best regards,Piracha (Natty) IntanaGuest Experience Manager
Guest User
Deluxe Sea View Room
Stayed in Dec 2023
Couples
3 review
Outstanding
Posted on Dec 27, 2023
Very nice hotel with an awesome view and lots of options for the breakfast
Guest User
Deluxe Garden View Room
Stayed in May 2024
Travel with friends
2 review
Posted on May 4, 2024
Hotel bath room too small, shower glass do not full cover shower area and causing shower water splash on bathroom floor, floor very wet.
Swimming poor do not have place to wash leg if come back from beach and dirty the swimming pool.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay regarding the bathroom size and shower area. Your comments are valuable to us as they help us identify areas for improvement.Regarding the swimming pool area, we appreciate your observation and we have the shower area near by the swimming pool for washing before entering the pool area to maintain cleanliness.Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best Regards,Piracha IntanaGuest Experience Manager
Barbara Mez
Deluxe Garden View Room
Stayed in Apr 2024
Solo travelers
2 review
Very Good
Posted on Apr 19, 2024
It was a nice ,clean and quiet hotel. I only use it for one night. Some of the hotel staff are friendly.
This hotel was my first choice in Pattaya . it's a family-friendly atmosphere. I would rather stay closer to the beach, near the walking way. I missed my tour because the taxi bike wasn't available 😔. Overall, it was ok stay.
Response from Property: Dear Valued Guest,Thank you for choosing our hotel for your recent stay in Pattaya. We're glad to hear that you found our property nice, clean, and quiet, and that our staff provided friendly service. We understand your preference for a beachfront location, and we appreciate your feedback. Should you decide to visit Pattaya again in the future, we hope you'll consider staying with us once more.Best Regards,Piracha IntanaGuest Experience Manager
Anonymous User
Deluxe Garden View Room
Stayed in Feb 2024
Travel with friends
5 review
Outstanding
Posted on Feb 26, 2024
Very nice hotel with a big room and a balcony. Best location near everything and Walking street.
Response from Property: Dear Valued Guest,Thank you for choosing to stay at our hotel, and for taking the time to share your thoughts. We're delighted to hear that you had a pleasant experience and appreciate your positive feedback.Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Best regards,Piracha IntanaGuest Experience Manager
外遊者
Deluxe Garden View Room
Stayed in Jun 2023
Family
20 review
Very Good
Posted on Jun 19, 2023
I wrote this as I feel it is really stupid. Actually, i almost visit to Pattaya every year with family for more than 15 years, most of the time, we are staying in this hotel, since Royal/Marriott and now Avani, I feel the bath area design is really stupid since the first visit, however, we continue stay every year in there until now and this is the first time I got to write this issue up to bring the attention of hotel management, you may find from the attached photo, once you take a bath, the whole bathroom floor will get wet, all wet, customer will suffer with the completely wet bathroom floor for all the time until next day room make up. I am really doubt, is this really an issue which being not considered by all 3 generation hotel management? or even none of the management member ever stay and taking for a bath in the room?
This is really a stupid design to me in my 30 years hotelier industrial, installing for a sliding clear plastic door can be the simple and quick solution, but, the problem is not being solved for at least 15 years.
I hope, I can have an improved experience during my next visit in year 2024.
BTW, Everything of this hotel keeps me return on every visit except the above said issue. Thank you.
Response from Property: Dear Valued Customer,Warm greetings from Avani Pattaya.We would like to thank you for taking time out of your busy schedule to respond to our property which we have now received.We would like to firstly offer our sincerest apologies for not having met yours nor our service expectations during your stay with us. Your concerns have been shared with the leadership team for a full review in order to correct the issues you have faced.Our goal is to always deliver a positive guest experience that allows our guests to relax and enjoy our surroundings, it is therefore disappointing to have not delivered on our promise.Again, please accept our sincerest apologies and we look forward in having the opportunity to restore your faith with us in the near future. If I can be of any further assistance to you please do not hesitate to contact me directly.Best regards,Yossawee AmmatarreeyaAssistant Front Office ManagerAvani Pattaya Resort
RYOTA
Deluxe Garden View Room
Stayed in Feb 2024
Travel with friends
2 review
Outstanding
Posted on Feb 13, 2024
good location
good staff
All good
I think this hotel is the best at pattaya
Response from Property: Dear Mr. Ryota,Thank you for your kind and succinct feedback. We're thrilled to hear that you found our location, staff, and overall experience to be good, with the sentiment that our hotel is the best in Pattaya.Your high praise is genuinely appreciated, and we look forward to providing you with exceptional experiences on future visits.Thank you for choosing us, and we value your support.Best regards,Piracha IntanaGuest Experience Manager
alfredo
Deluxe Garden View Room
Stayed in Feb 2024
Other
24 review
Outstanding
Posted on Feb 20, 2024
nice hotel . bed and pillow very confortable. thai stile.
Response from Property: Dear Mr. Alfredo,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our hotel nice and appreciated the comfort of our bed and pillows, reflecting our Thai style.Your kind words mean a lot to us, and we are pleased that you had a comfortable and enjoyable experience with us.We look forward to the pleasure of welcoming you back for another wonderful stay.Thank you for choosing us, and we appreciate your support.Best regards,Piracha IntanaGuest Experience Manager
Guest User
Deluxe Garden View Room
Stayed in Jun 2023
Travel with friends
9 review
Outstanding
Posted on Jun 14, 2023
Avani is really good. It has a big swimming pool
Response from Property: Dear Valued Customer,Warm greetings from Avani Pattaya.We are delighted to see that your recent stay with us has been an enjoyable one. We thank you for your valuable feedback and look forward in having the opportunity to welcome you back in the near future.Best regards,Yossawee AmmatarreeyaAssistant Front Office ManagerAvani Pattaya Resort.
Jason Hude
Deluxe Garden View Room
Stayed in Sep 2023
Solo travelers
4 review
Outstanding
Posted on Nov 8, 2023
Resort is situated perfectly. The facilities and rooms are fantastic…. The pool is sensational, size, location and actual pool bar…! The staff are the friendliest, most respectful, courteous and hard working you will find anywhere. Nothing is ever a bother and always looked after with a smile..! Matt the manager is great and a help at all times!
Response from Property: Dear Mr Jason Hude.Warm greetings from Avani Pattaya.We are delighted to see that your recent stay with us has been an enjoyable one. We thank you for your valuable feedback and look forward in having the opportunity to welcome you back in the near future.Best regards,Yossawee AmmatarreeyaAssistant Front Office ManagerAvani Pattaya Resort
Guest User
Deluxe Garden View Room
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 25, 2024
Service and food were great
Response from Property: Dear Valued Guest,Thank you for your positive feedback! We are thrilled to hear that you enjoyed both our service and food. Your satisfaction is our top priority, and it is wonderful to know we met your expectations.We look forward to welcoming you back to Avani Pattaya Resort for another excellent experience soon.Best regards,Piracha IntanaGuest Experience Manager
Guest User
Deluxe Garden View Room
Stayed in Oct 2023
Couples
42 review
Very Good
Posted on Nov 1, 2023
Amazing swimming pool - great breakfast - friendly staff
Response from Property: Dear Valued Customer,Warm greetings from Avani Pattaya.We are delighted to see that your recent stay with us has been an enjoyable one. We thank you for your valuable feedback and look forward in having the opportunity to welcome you back in the near future.Best regards,Yossawee AmmatarreeyaAssistant Front Office ManagerAvani Pattaya Resort
Guest User
Deluxe Sea View Room
Stayed in Aug 2023
Travel with friends
23 review
Outstanding
Posted on Sep 26, 2023
Professional, nice and comfortable, the hotel is clean and convenient
Response from Property: Dear Valued Customer,Warm greetings from Avani Pattaya.We are delighted to see that your recent stay with us has been an enjoyable one. We thank you for your valuable feedback and look forward in having the opportunity to welcome you back in the near future.Best regards,Yossawee AmmatarreeyaAssistant Front Office ManagerAvani Pattaya Resort