Centre Point Prime Hotel Pattaya

Centre Point Prime Hotel Pattaya Reviews

Centre Point Prime Hotel Pattaya

275 Moo 6, Sukhumvit Road Naklua, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Centre Point Prime Hotel Pattaya
Centre Point Prime Hotel PattayaCentre Point Prime Hotel PattayaCentre Point Prime Hotel Pattaya
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Centre Point Prime Hotel Pattaya Guest Reviews

4.4/5
Very Good
1089 review
Verified reviews
Location4.1
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(1089)
Positive reviews(1047)
Reviews with photos/video(424)
Perfect for kids(200)
Great swimming pool(106)
Delicious breakfast(85)
Has facilities for children(51)
Many amenities(41)
Offers pick-up/drop-offs(40)
Elevator was OK(31)
Nice sea view(23)
Negative reviews(42)
NGJHG
Connecting Family Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 20, 2024
I recently stayed at the Centrepoint Prime Pattaya Hotel and had an absolutely fantastic experience! From the moment I arrived, I was impressed by the hotel's modern and sleek design. The lobby was spacious and stylish, and the staff were friendly and welcoming. My room was comfortable and well-appointed, with a great sea view. The bed was incredibly comfortable, and the amenities were good. The hotel's location was also perfect for exploring Pattaya. It also provides free shuttle bus services to Terminal 21, Beach, and Central Festival which you can book the trip and the retuning trip from the concierge. The breakfast buffet was amazing, with a huge selection of dishes to choose from. Overall, I would highly recommend the Centrepoint Prime Pattaya Hotel to anyone looking for a comfortable, stylish, and convenient place to stay in Pattaya. The staff were friendly and helpful, the rooms were comfortable and well-appointed, and the location was perfect.
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6/16
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
ซอนอู จูยอง
Deluxe Premier King Room
Stayed in Jan 2025
Solo travelers
4 review
2.0/5
Posted on Jan 4, 2025
On January 2nd, I was going to check in at the hotel and call a Bolt taxi from the Pattaya bus terminal. I searched for the hotel address on Trip.com or Google Maps, but the address was 89km away. I thought there was something wrong, so I searched and deleted it several times. I asked the Bolt taxi driver several times and he said it was correct. However, when I went to the address, it was in an empty field. I searched for an hour with the taxi driver and finally found it. I told the female employee at the hotel front desk, but she didn't listen. So I asked the hotel email, and they insisted that it was the correct address after searching. What if the hotel facilities are clean? The employees and the hotel CEO are dirty. I think this will be remembered as the worst hotel in Thailand, not to mention Pattaya. Upon arriving at the hotel, I was unable to check in and had to wait in front of the lobby with dozens of other guests for over 30 minutes to check in.
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Response from Property: Dear valued guest,First of all, I would like to apologize for the inconvenience during stay. We have taken noted of all feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate action to improve our service quality.We hope that we will have an opportunity once again to serve you for the next visit in the near future.Sincerely,Kanyapat NarotpawatAssistant Resident Manager
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Guest User
Deluxe Premier King Room
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 29, 2024
Nice and clean service apartment. It is not near to the beach. But we can enjoy the WAVE (fake beach in the hotel). It is comfortable here and staff are friendly.
6/8
Response from Property: Dear valued guest,Please allow me to reply in EnglishThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
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Guest User
Connecting Family Room
Stayed in Dec 2024
Family
4 review
4.2/5
Very Good
Posted on Jan 9, 2025
We like the facilities most-hugh chess board in the garden, playroom and the swimming pool. Breakfast is nice and we can easily take grab to other places, e.g. terminal 21.
Response from Property: Dear valued guest,Please allow me to reply in EnglishThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
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WorldObserver
Deluxe Room
Stayed in Dec 2024
Couples
5 review
3.0/5
Posted on Dec 30, 2024
Comfortable, clean hotel, but definitely not a 5-star quality. Room is really small. Buffett breakfast is nothing special with food cold and bland and not being timely restocked. Gym has nice cardio equipment, but completely locking any strength training equipment. Location wise, this hotel is rather far from the beach and all of the activities; taking a car there is in average 30-40 minute drive due to congested roadways.
Response from Property: Dear valued guest,Thank you very much for taking your time to share your experience with us. We have taken noted of all feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate action to improve our service quality.We hope that we will have an opportunity once again to serve you for the next visit in the near future.Sincerely,Kanyapat NarotpawatAssistant Resident Manager
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Malias
Connecting Family Room
Stayed in Jan 2025
Family
19 review
4.5/5
Great
Posted on Jan 5, 2025
love the hotel the manager is very kind and professional he has amazing skills
Response from Property: Dear valued guest,Please allow me to reply in EnglishThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
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Guest User
Deluxe King Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 8, 2025
Great hotel with great service. The room was not big, but it was nice and clean. My daughter loved the wave pool. Everything was great but it was far from the beach.
Response from Property: Dear valued guest,First of all, I would like to apologize for the inconvenience during stay. We have taken noted of all feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate action to improve our service quality.We hope that we will have an opportunity once again to serve you for the next visit in the near future.Sincerely,Kanyapat NarotpawatAssistant Resident Manager
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Emm
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
2.5/5
Posted on Jan 4, 2025
Too crowded and the lifts were quite not sufficient in rush hour
Response from Property: Dear valued guest,First of all, I would like to apologize for the inconvenience during stay. We have taken noted of all feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate action to improve our service quality.We hope that we will have an opportunity once again to serve you for the next visit in the near future.Sincerely,Kanyapat NarotpawatAssistant Resident Manager
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Amie LANLA
Connecting Family Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
It's really good for families. We are happy with all the service and friendly staff members.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Guest User
Deluxe Premier King Room
Stayed in Jan 2025
Couples
1 review
4.0/5
Very Good
Posted on Jan 14, 2025
Great place great value good location
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Princess N
Connecting Family Room
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Would recommend this hotel for those who have children. This place is children's paradise. They have the water park in the hotel which has a few fun sliders and kiddy's pool. My niece was 2 and she really enjoyed it. There also have a playroom but the toy don't look so clean so wouldn't recommend to go there. Apart from this, the hotel is very near to nice local seafood restaurants recommended by the hotel staff and convenient to travel to tourist attractions by car.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Anonymous User
Grand Deluxe Triple Room
Stayed in Sep 2024
Couples
55 review
2.5/5
Posted on Sep 17, 2024
The front office staff behavior is not good , breakfast is not good as expected, everyday I saw the same food served , no much food to select
Response from Property: Dear valued guest,First of all, I would like to apologize for the inconvenience during stay. We have taken noted of all feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate action to improve our service quality.We hope that we will have an opportunity once again to serve you for the next visit in the near future.Sincerely,Kanyapat NarotpawatAssistant Resident Manager
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ShaunsTravelTips
Deluxe Premier King Room
Stayed in Aug 2024
Family
8 review
4.5/5
Great
Posted on Aug 30, 2024
Just a really nice hotel, especially for families due to the excellent wave pool, water slides, play area, and normal pool. Service was awesome. View was great from the 33rd floor. Separate bedroom. The only negative point is you need to use the shuttle or taxi to get downtown Breakfast pretty nice but no omelette or scrambled eggs. Just fried and boiled.
Response from Property: Dear valued guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Wai Yee
Deluxe Premier Room
Stayed in Aug 2024
Family
20 review
4.5/5
Great
Posted on Aug 24, 2024
Comfy, connecting room is excellent for family. Nice swimming pool, slides and wave are fun. Free parking. Two washing and two drying machine busy at night and available in morning.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Rachel
Deluxe Premier Room
Stayed in Aug 2024
Family
2 review
3.7/5
Posted on Sep 5, 2024
Good hotel, good service, the only thing not good is far from the beach, and nearby not 7-11 convenient store.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
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