Altera Hotel and Residence Reviews

Peaceful environment away from the crowd while in walking distance to all major locations. Some renovation work during the time of my stay but that was not disturbing. The room amenties aree becoming old and needs a new round of renovation to stay to the style of what I experienced 6 years ago here.

The place was nice bed was super comfortable, nice clean comfortable room, but let down on the tv as they have locked it to the hotel and you can’t get Netflix up. I unlocked it and could still only get YouTube. I am not pleased with the food as I ordered room service the night I arrived and the pizza didn’t even have mozzarella it was cheap nasty cheese and barely even cooked. I also had chicken soup… wish I would of just got a grab as I was being sick all night till early morning and then had to spend the rest of the day in bed so I wasted a day because they can’t cook🥲. Seems to be a standard thing around that western food is too difficult to heat up and cook properly. Never again will I eat out unless it’s cooked fresh in front of me.

Very decent and affordable stay for families and friends Convenient location to different parts of the city The 2 bedrooms suite is perfect for friends

Very spacious and clean. The door host did an excellent job in helping to carry the lagguage and in rainy weather he will help to asher the way out with umbrella. Nice swimming pool and the food is great.

Good hotel and staffs , but the pool too noisy

Nice hotel with big room nice location nearby south and middle Pattaya 7-11 just at the corner very convenient

Found a used tooth brush under the sink. Found a used glass at the sink. Some soft drinks that not provided by hotel are stored in fridge. I Ordered clean room one hour later, they accepted, but 6 hours later my room was not cleaned. I had an experience of power outage by storming when I was sleeping , after resumed power supply, TV turned on automatically and started playing sound loudly.

Feeling so good

Great location which can easily access to the main night life location of pattaya.

The hotel was poorly maintained, and the wifi was extremely unreliable, forcing us to rely on our data throughout our stay. Additionally, the air conditioning broke down during our visit. We contacted reception to request a room change, but were informed that none were available. Instead, they sent a staff member to inspect the issue. Unfortunately, the staff arrived while we were unprepared and hastily dressed. They attempted a quick fix, but ultimately called an electrician for assistance. This delayed our travel plans significantly. When the electrician arrived, it was challenging to communicate our preference for him to return later when we were out. Language barriers compounded the issue, as their English proficiency seemed limited. Feeling uncomfortable with a stranger in our room while inadequately dressed, I decided to check out early and move to another hotel. Upon checkout, another staff member offered to exchange our room, but by that point, I had already endured enough of the poor service and environment provided by this establishment. I would not recommend it to others.

Great Location from Hard Rock Hotel - as friends were staying there. The Pool is amazing with the Bar rite there and they have a Pool Table and it shuts at 2230 Will surely stay there again .

I rented for 4 days and 3 nights. On the morning of the third day, I suddenly felt very hot. It turned out that there was a problem with the air conditioner. I complained to the front desk and sent engineering staff to inspect and repair it. It took 1.5 hours to repair and I was very disappointed.

Good stay, hotel has nice pool. Breakfast is great and services are great.

Nice place, friendly staff. Pleasant place to stay. Good value.