Booked 1 month ago, there was a note to celebrate birthday, high floor, but when I went to the hotel, I was told that I had not received a notification, nothing. My husband’s birthday was 4 days ago, but they said that your passport does not have a birthday on the day of check-in, so you cannot advance it. How many days do you celebrate your birthday? Then they later said they would make up for it the next day, but they didn’t make up the money the next day, and they didn’t clean the room. But in fact, it didn’t matter whether they made up the money or not. But I booked so much in advance, and I checked in after 1 noon that day and said it wasn’t expensive. Floor, give me the third floor. The room opens to the balcony and looks at the air-conditioning on the opposite side. This room costs 600, which is too low value for money. In addition to the attitude of the waiter, I also asked trip customer service. I want to pay more to move to a higher floor. Executive room type trip.com It was only over 800. The hotel insisted that I pay 3,500 Thai Zhu per night. When I first checked in, I was told repeatedly that they had not seen my booking remarks. When I called trip.com customer service to inquire, they told me that they had seen our remarks. It’s just that the room needs are allocated according to the room on the day. There is a problem with the integrity. The breakfast in the hotel is terrible. The sound insulation is very poor. You can hear the conversation in the next room. I don’t know why it was decorated. It’s so noisy. I have booked so many rooms. , first time to give a negative review
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