Hard Rock Hotel Pattaya

Hard Rock Hotel Pattaya Reviews

Hard Rock Hotel Pattaya

429 Moo 9, Pattaya Beach Road, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Hard Rock Hotel Pattaya
Hard Rock Hotel PattayaHard Rock Hotel PattayaHard Rock Hotel Pattaya
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Hard Rock Hotel Pattaya Guest Reviews

4.5/5
Great
365 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(365)
Positive reviews(349)
Reviews with photos/video(137)
Great service(97)
Great swimming pool(66)
Delicious breakfast(42)
Loved the beach(23)
Close to beach(23)
Perfect for kids(21)
Stayed multiple times(7)
Has facilities for children(4)
Negative reviews(16)
Summer Koek
Deluxe Room With City View
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Happy to stay at Hard Rock. Just the walking to the beach and convenient location, take a tuk tuk to Terminal 21 and walking street :-)
Response from Property: Dear Guest,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dekko
Deluxe Room With City View
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 7, 2024
One of the best hotels in Pattaya, super rock on staff, breakfast was great a wide range, excellent swimming pool
Response from Property: Dear Derikasan, We would like to thank you for choosing your stay with us again on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive rating. It means a lot to us. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager
Chi Ming
Deluxe Room With City View
Stayed in Apr 2024
Couples
6 review
4.2/5
Very Good
Posted on Apr 9, 2024
The gym equipment need to be upgraded. Thanks for the Front Desk team to arrange the birthday cake.
Response from Property: Dear Chi Ming,Thank you for staying with us at the Hard Rock Hotel Pattaya and your review of your experience at the hotel. In the meantime, I have noted your comment and will review with our team for further improvement. We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
DownUnder
Deluxe Room with Sea View
Stayed in Apr 2024
Couples
2 review
4.5/5
Great
Posted on Apr 9, 2024
My recent stay at Hard Rock had a minor room hiccup, swiftly resolved by the attentive duty manager and staff. Their polite demeanor and quick action make this hotel highly recommendable.
Response from Property: Dear DownUnder,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Guest User
Deluxe Room
Stayed in Mar 2024
Family
2 review
4.2/5
Very Good
Posted on May 11, 2024
Great location and nice swimming pool. Hotel staff is helpful as well. Value for money.
Response from Property: Dear Guest,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Contreras Bautista
Deluxe Room with Sea View
Stayed in Feb 2024
Friends
7 review
4.7/5
Amazing
Posted on Feb 28, 2024
Amazing service Fully family hotel Staff is amazingly friendly Food is great Swimming pool is one the best I ever seen on a HR Hotel I hire a sea view room and it doesn’t looked as in the promotional pictures
Response from Property: Dear Guest,Thank you for staying with us at the Hard Rock Hotel Pattaya and your review of your experience at the hotel. In the meantime, I have noted your comment and will review with our team for further improvement. We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
C
Deluxe Room with Sea View
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The service was incredible. Every time we asked for something, they accomodated immediately. They let us check a couple available rooms before deciding which one we wanted, they provided all the baby accessories we needed (crib, baby bath, etc.), and they let us sit in the indoor restaurant area even when it wasn't open. They also had lots of fun activities near the pool. I'd highly recommend this hotel, mainly because the staff was so helpful.
Response from Property: Dear Guest,We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive review. It means a lot to us.Please think of us when planning your next escape to Pattaya. We look forward to welcoming you and your family back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Urban G
Deluxe Room With City View
Stayed in Feb 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Feb 20, 2024
This may have been my favorite hotel stay ever. Not only does the hotel rise to the occasion - Hard Rock Cafe logos, slick appearance and rockstar puns everywhere, it also offers discounts and treats for visitors. My favorite - I was able to borrow a Fender Telecaster along with Fender MultiFX and jam in my room with a pair of headphones. Outside, there is, of course, a Hard Rock Cafe which offers a decent variety of drinks and live music. While the band may not have been the best in the world, they were certainly decent and seemed to enjoy performing. The hotel and bar staff were incredibly friendly and certainly made me feel welcome. Liked the breakfast as well, nice selection of western and chinese options. Recommend 10/10!
Response from Property: Dear Urban G,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Purple Dream
Deluxe Room With City View
Stayed in Feb 2024
Family
5 review
4.5/5
Great
Posted on Feb 21, 2024
Its my second time to stay in Hard Rock Hotel Pattaya. Wonderful location, beach is just right across the hotel, and street food is within walking distance. The pool is super nice and good for family stay.
Response from Property: Dear Guest,Thank you for staying with us again at the Hard Rock Hotel Pattaya and your positive review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Leo787
Deluxe Room With City View
Stayed in Jan 2024
Couples
2 review
3.2/5
Posted on Jan 29, 2024
*Sarah & kim are superb, very friendly and make our stay better. *Toiletries are all supposed to be set up before we check in, but we end up calling for dental kit. most of international hotel have hair comb and shaver too, but we’re surprised that hard rock hotel doesn’t provide those simple basic items🙃 *room view was supposed to be city view but end to dead or abandon swimming pool 🙃 The room is clean 👍
Response from Property: Dear Leo787,My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I have noted your comment and will review with our team for further improvement. Thank you for sharing your constructive remarks with us which I’m sure will help us improve our service and facilities. We hope that we would have the pleasure of welcoming you back to Hard Rock Pattaya in the near future.Warmest regards,Jorge C SmithGeneral Manager
LAMKITTY
Deluxe Room with Sea View
Stayed in Jan 2024
Friends
1 review
4.0/5
Very Good
Posted on Jan 17, 2024
Location and services are good, however, I booked sea view room but it was barely to see the sea from my room. Look at the pictures !
Response from Property: Dear LAMKITTY,My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. We have noted your comment and please accept our apologies. I will review with our team for further improvement. Thank you again for your feedback and we hope that we would have the opportunity to welcome you back to Hard Rock Pattaya again in the near future.Warmest regards,Jorge C SmithGeneral Manager
I wen Grace
Deluxe Room with Sea View
Stayed in Feb 2024
Family
14 review
4.5/5
Great
Posted on Feb 28, 2024
It’s very near night market & beach just in front of the hotel
Response from Property: Dear Guest,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Narumol Cholsiri
Deluxe Room With City View
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Dec 19, 2023
We booked a single bed but got 2 beds connected instead. They upgrade to pool views but the bed still has a gap in the middle. So we slept separately for 2 nights. TT
Response from Property: Dear Khun Narumol,My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I have noted your comment and will review with our team for further improvement. Thank you for sharing your constructive remarks with us which I’m sure will help us improve our service and facilities. We hope that we would have the pleasure of welcoming you back to Hard Rock Pattaya in the near future.Warmest regards,Jorge C SmithGeneral Manager
Anonymous User
Rock Royalty Room With Sea View
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Returning for the second time with my dad to celebrate on father’s day, I continue to adore the exceptional service. The staff is amazing, friendly, and caring. The hotel's commitment to being Muslim-friendly, with support for halal food, adds to the positive experience. The overall environment, location, and available activities are impressive. ✨
6/8
Response from Property: Dear Guest,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Guest User
Deluxe Room With City View
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
good location, has a good swimming pool, good service and very friendly staff 👍
Response from Property: Dear Guest,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager