Cruiser00232063039
October 15, 2024
When you go to a resort charging upwards of 12K+ per night, you expect better. Our stay was average and not what we expected from a resort having the 2024 TripAdvisor Traveler Award. The good things first: (1) The resort is at a secluded place, away from the town - so good to have a quite time and relax (2) The staff is prompt in case any issues are report and always eager to help (3) The rooms are large and there is a lot of space - not something that you see quite often where there is always a urge to save space and create another room to generate more revenue (4) Good amount of parking and we saw a EV charging station as well. Very good initiative. The areas of improvement: (1) The resort is getting old or the quality of construction is not good. I do not know which one, but you see broken tiles, walls which have been re-cemented but not painted, dust in the corners which can be cleaned better i.e. there is a need for a better upkeep. The doors of the wardrobe do not close properly and the wardrobe is already stuffed with blankets and there is very less space to keep your clothes. (2) Bathroom lacks hair dryer - this is essential for such a resort (3) There are two levels - and to move to the higher level you need to take some stairs made of stone. For such a resort, you expect the stone stairs to be well paved; however that is not the case. You need to be very careful while moving up or down the stairs, else there is a chance to fall and injure oneself. Not at all recommended for aged persons having knee problems. Even the tiles in the ground where you land the foot are not fixed and some are moving - so you need to move with caution (4) A part of the driveway upto the resort is not paved - it should be so (5) The condiments (especially) sugar sachets provided in the rooms have gone hard - meaning they are probably quite aged - these are basics that the resort should take care of. (6) Food was also average and a bit on the expensive side. The breakfast buffet was ok. Overall, when you pay a substantial amount, you expect a top notch place. This was average and not value for money.