Homewood Suites by Hilton Hotels in Peabody

We always try to stay at Homewood Suites when we travel because we like having a suite with a private bedroom. We’ve been to 10 or 15 Homewood Suites around the country and this is the worst one we have slept in. The Good: - Location. It’s easy to get here from the highway. It’s only about 15 minutes from Salem and an easy drive to Boston. There are a ton of restaurants and stores within 10 minutes’ drive. - The price was fair, considering the location. - Breakfast was typical for a chain hotel and the seating area in the lobby was spacious and clean. - The staff was friendly and helpful. The Bad: - Our room stunk of smoke when we arrived and didn’t get better the 2 nights we were there. There were no rooms for us to change to so we had to stick it out. - The air conditioning was pretty inadequate. Front desk told us there was an issue and the rooms wouldn’t cool below 70 degrees. The room was humid and stuffy. - The compressor to the air conditioner made a loud, screeching / rattling sound whenever it turned off (which thankfully was rare, since the room rarely adequately cooled off). The sound was so loud that it woke me up in the middle of the night about 3 times each night we slept there. - Other maintenance issues: the towel rack fell off the wall first time I used it; the mattress was squeaky and uncomfortable; there was a previous guest’s food wrapper on the floor when we checked in. So all in all, the hotel was fine but our room was bad. If I got a really good deal I might stay here again but I would look elsewhere first.