Complejo Bellavista Residencial

Stayed in sea view penthouse apartment for 10 nights with husband and 4 kids. My 4 brothers and their families also traveled. Booked the penthouse as it promised air conditioning and we thought it would be luxurious. However we were disappointed on both fronts. There was 1 poor air conditioning unit in the living room and 3 noisy mobile electric fans for the rest of the large apartment. Temperatures were up on 29 degrees at night so the fans helped to blow hot air around. Between the heat and the noise of the fans sleep was minimal. We had to move 2 single beds into the living room for 2 of our children and the youngest child slept on the old uncomfortable couch. Our oldest daughter stayed in my brother’s air conditioned apartment on the ground floor. My brother & his family had same predicament in another penthouse with minimal air conditioning and an outdated apartment however they paid 382 euro less than us - more than enough for what they got. Spoke with junior management on 3 occasions. He was to get back to me but never did. He blamed his incompetent staff, senior management was sick and a personal loss for his poor customer service. We did however receive a 4th fan. Property is on the side of a mountain with a challenging road away from all amenities. Car essential. On a positive note view is beautiful as is the pool.

The restaurant had amazing service, lovely, attentive staff. At reception they were also very helpful, giving us ideas of where best to go and when. It’s very easy to get around with taxis and there’s plenty to do nearby.