AnCasa Royale Pekan, Pahang Reviews
AnCasa Royale Pekan, Pahang
2670, Jalan Pekan-Kuantan, Pekan, Pahang, 26600, MalaysiaView Hotel Details
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AnCasa Royale Pekan, Pahang Guest Reviews
4.5/5
Great
159 review
Verified reviewsLocation4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(159)
Positive reviews(157)
Reviews with photos/video(71)
Awesome stay(53)
Awesome rooms(46)
Large rooms(24)
Great swimming pool(15)
Loved the view(11)
Perfect for kids(10)
Great location(10)
Strange smell in room(5)
Negative reviews(2)
Noorasmawati
Deluxe Premier Twin Room
Stayed in Nov 2024
Family
1 review
Very Good
Posted on Nov 20, 2024
Everything else is great, except for the fact that I have a room with a connecting door to another room. The noise from the other room can be a bit distracting.
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a review of our hotel. I shall share your feedback with all departments concerned. We are sorry for shortcomings and rest assured that immediate action has been taken to rectify the situation.The comfort and safety of our guests is our top priority and we continuously strive to enhance our services and facilities to attain the highest level of guest satisfaction. We hope that you will give us an opportunity to ensure that your next visit to AnCasa Royale Pekan will be a better and unforgettable one.Your patronage is valuable to us and we look forward to welcoming you back to our hotel.Yours sincerely,The Management,Ancasa Royale pekan,Pahang
Anonymous User
Deluxe Premier Twin Room
Stayed in Nov 2024
Family
1 review
Outstanding
Posted on Nov 3, 2024
Spacious room and very clean. The pool is nice. The kids are enjoyed. Nice view from the room, sg pahang.
Staffs are nice and friendly. Will come again!
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Guest User
Deluxe Premier Twin Room
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Dec 16, 2024
Nice place, can go again with my family vacation. Enjoy big room
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and indeed your good feedback will be shared with our team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Guest User
Deluxe Premier Twin Room
Stayed in Sep 2024
Family
1 review
Very Good
Posted on Oct 6, 2024
The hotel was the best one in Pekan. We booked 1 night then added a second night as we were happy with the service. The towel smelt bad and the hotel immediately gave us new ones. The view from the hotel window is attached.
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a review of our hotel. I shall share your feedback with all departments concerned. We are sorry for shortcomings and rest assured that immediate action has been taken to rectify the situation.The comfort and safety of our guests is our top priority and we continuously strive to enhance our services and facilities to attain the highest level of guest satisfaction. We hope that you will give us an opportunity to ensure that your next visit to AnCasa Royale Pekan will be a better and unforgettable one.Your patronage is valuable to us and we look forward to welcoming you back to our hotel.Yours sincerely,The Management,Ancasa Royale pekan,Pahang
Nur Mazlina
Deluxe Premier King Room
Stayed in Aug 2024
Family
21 review
Outstanding
Posted on Aug 18, 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions."
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Iswandi Bin Effendi
Deluxe Premier Twin Room
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 18, 2024
The hotel just nice,
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Anonymous User
Deluxe Premier Twin Room
Stayed in Jun 2024
Family
3 review
Posted on Jun 17, 2024
No soap refill. When i arrive and shower, not have soap and i need to call housekeeping again and again. On pool, not enough towel provided
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a review of our hotel. I shall share your feedback with all departments concerned. We are sorry for shortcomings and rest assured that immediate action has been taken to rectify the situation.The comfort and safety of our guests is our top priority and we continuously strive to enhance our services and facilities to attain the highest level of guest satisfaction. We hope that you will give us an opportunity to ensure that your next visit to AnCasa Royale Pekan will be a better and unforgettable one.Your patronage is valuable to us and we look forward to welcoming you back to our hotel.Yours sincerely,The Management,Ancasa Royale pekan,Pahang
Zahirni Binti
Deluxe Premier Twin Room
Stayed in Nov 2024
Family
3 review
Outstanding
Posted on Dec 1, 2024
Always a pleasant stay at ancasa royale pekan. The price is affordable, the beds are comfortable. We’ll definitely stay again next time we are in pekan.
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Yusri amri
Deluxe Premier Twin Room
Stayed in May 2024
Family
38 review
Outstanding
Posted on May 27, 2024
First time staying in this hotel.love this hotel especially the room,the pool & the view towards sungai pahang from our room
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Guest User
Deluxe Premier Twin Room
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Nov 1, 2024
Very nice
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Guest User
Deluxe Premier Twin Room
Stayed in May 2024
Business travelers
8 review
Outstanding
Posted on Jun 29, 2024
Our regular hotel when visiting Pekan. Clean spacious and beautiful view. Highly recommended
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
zirah
Deluxe Premier Twin Room
Stayed in Jun 2024
Family
3 review
Very Good
Posted on Jun 14, 2024
Spacious room and clean room. Easy to check in and check out.nice view
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Merina_
Deluxe Premier Twin Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 28, 2024
nice place to stay . near sungai pahang
Response from Property: Salam Sejahtera dari Ancasa Royale Pekan, Pahang Terima kasih kerana sudi meluangkan masa untuk memberi maklum balas pada hotel kami. Kami berbesar hati kerana Tuan /Puan berpuas hati dengan perkhidmatan yang kami sediakan. Terima kasih sekali lagi dan kami mengalukan kedatangan pihak puan ke hotel kami pada masa akan datang.Pihak PengurusanAncasa Royale Pekan,Pahang
Anonymous User
Deluxe Premier King Room
Stayed in May 2024
Family
12 review
Outstanding
Posted on May 21, 2024
Very convenient, last minute check in but still easy and good customer service
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang
Anonymous User
Deluxe Premier King Room
Stayed in Oct 2024
Couples
1 review
Very Good
Posted on Oct 6, 2024
nice and pleasant - very quiet n cool - room is quite large - bed is good - reception n staff very accommodating
food better choice outside parking ample unless got conference
Response from Property: Greetings from AnCasa Royale Pekan, Pahang.Thank you for posting a positive review of your experience with us and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations and that your stay with us has been a pleasant and memorable one. Your kind comments will inspire our team to continue to attain the highest level of guest satisfaction.It was a pleasure to have you here with us and we look forward to many more of your visits to AnCasa Royale Pekan. We have certainly enjoyed having you as our valued guests.Yours sincerely, The Management,Ancasa Royale pekan,Pahang