Jl. Soekarno Hatta Kav. 8 - 10, Pekanbaru, Riau, 28282, IndonesiaView Hotel Details
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1 night
Benteng Hotel Pekanbaru Guest Reviews
4/5
Very Good
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service3.8
Cleanliness3.9
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All reviews(40)
Positive reviews(36)
Reviews with photos/video(9)
Negative reviews(4)
Guest User
Standard Room
Stayed in Feb 2024
Solo travelers
5 review
1.2/5
Posted on Mar 2, 2024
terrible. no swimming pool , no fitness as mentioned in the description. Room very dirty and smelly. I immediately left the place.
Anonymous User
Standard Room
Stayed in May 2024
Family
5 review
2.0/5
Posted on May 11, 2024
Very bad, the air conditioner is very old, the facilities are very old
AP2808
Deluxe Room
Stayed in Jun 2024
Couples
17 review
4.0/5
Very Good
Posted on Jun 27, 2024
Recommended
Akbar abdi
Standard Room
Stayed in Jan 2023
Travel with friends
2 review
2.7/5
Posted on Jan 12, 2023
Lima kata
Tama
Standard Room
Stayed in Mar 2024
Business travelers
7 review
4.0/5
Very Good
Posted on Mar 30, 2024
Ok and the price is affordable, suitable for backpackers, really recommend it
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Roy
Standard Room
Stayed in Mar 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 9, 2024
OK, according to the price and the breakfast is pretty good, just improve the cleanliness
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Guest User
Standard Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 14, 2024
The air conditioner is not cold enough, the air conditioner is noisy, the breakfast menu might be even more inspiring with this class of hotel which already has good service.
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Indra
Family B Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Rooms are spacious and clean. Affordable prices. Near mall access.
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Iqzar
Superior Room
Stayed in Nov 2023
Solo travelers
8 review
4.0/5
Very Good
Posted on Nov 3, 2023
The reception is not friendly enough to provide service, guests don't seem to answer sincerely
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Aprilia
Standard Room
Stayed in Apr 2024
Couples
4 review
2.5/5
Posted on Apr 3, 2024
"The bathroom is really dirty, there's no plug in front of the dressing table so it's hard to plug it in, the AC is really bad, it's not cold, there's no hot water and there's no mirror in the bathroom, the workers are really noisy"
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Guest User
Standard Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 23, 2024
Always comfortable here when you want to stay
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Muhammad Adilah Amri
Deluxe Room
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 2, 2024
Great, clean, cool and good for a family to stay......
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traveler21
Family B Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The suite rooms are really okay
Cold AC, complete facilities