PoorviK7
February 28, 2024
My room was under my husband’s name : Mr.Abhishek Madan. I would request everyone not to support these big property having only outside beauty and no services to provide at all. I would really like to mention that having a beautiful property doesn’t only fulfil the needs of a guest. I had the most pathetic experience in this property. The hotel was pretty much aware that we are going to check in late. After check in, we wanted to relax as it was a long journey. Such a big property and the geyser had the capacity to fill half of the bucket. What is the purpose of having a big bath tub, showers, etc. There is no way that we could have taken bath under those circumstances. This wasn’t enough, when we are calling the room service and reception, we have been told and I quote, “hun kya kar sakte hai, subah dekhenge”. Am I living in my own house or a luxury resort on a hill station? We were denied when we asked to talk to manager. Even in morning Manager was not even aware of the situation. Elgin has ruined the mood of our Honeymoon and all we got in response se “hum kya kar sakte hai”.