Meno House

We had the opportunity to stay at the Meno House on Gili Meno island in Indonesia. This island is the quieter of the Gili islands, and this was the perfect resort. It is small and they rooms are fantastic. The food and service were equally great. I would highly recommend this resort.

We had 3 nights at Meno House. The size (6 rooms) and the layout meant we had space to ourselves ( beach front room) Staff couldn’t be nicer and the guys on the restaurant were attentive and friendly. Our room was well designed and very comfortable. Have no hesitation in recommending you stay here! We got a car/speedboat pick up from our 1st hotel which meant delivery straight to the beachfront. Perfect!

I have left Meno house feeling like there is more to be desired for the price I paid. The below issues really bothered me during our 3 night stay. I didn’t even know who the manager was. The staff did really not go out of their way to help and they are clumsy. You have to repeat things multiple times and they never ask you if everything is okay or if anything is needed - not even once. The breakfast is not very tasty. We were at the sunbeds for 4 hours or so one day and not even once did anyone look our way or come over to ask us if we were wanted to order anything. They just don’t care you’re there. The snorkelling gear is completely worn out. Most of them are broken but still are kept there. They’re not cleaned and the masks you can’t see out of them in the water because they’re too damaged. The room smelled humid. They are extremely bright because the curtains don’t hide any light and you start playing music at 8am. Quite difficult to rest. There is no water in the room and because no one is available after 9 - the first night lefts us with no water. No possibility to speak to reception after 9pm. No possibility to order room service after 9pm. My friend went to go ask the staff at 10pm last night for some drinks, they were just sitting around the bar without their T-shirts on, and she politely waited as they were talking so as to not interrupt them but they ignored her until she said something. They just said no it’s closed, but didn’t say sorry or anything. This morning the staff insisted I paid with cash and I said no, because we tried 2 ATMS on Gili air yesterday and all were out of cash except for one we found that only dispensed 50k notes. So we needed the cash but he kept insisting so I had to be firm. And then he’s fussing around with bills with the bar when I told him I had 3 beers and Oreo’s from the room but he’s asking me to wait for an additional invoice. All a waste of time and he didn’t even add everything up already. He was clueless like the others. We booked the boat with reception yesterday and they arrived 20 mins late. We didn’t say anything. When I booked the boat for today I insisted that it should arrive at 9:30 as we had a ferry booked (and we had issues at Gili T with them finding our tickets just now hence having plenty of time). And regardless, if we say and insist on a time, that should happen. But they arrived 25 mins late again today. I asked the reception to bring our bags to the beach so they are ready to be loaded onto the boat and he said “ I will, I will”. But I had to ask him 5 times to do it! That’s not okay that’s he’s arguing with me about it. The boat was there I could see it and he’s just discussing. Also from what the person was saying, they have had plenty of issues with this boat person being late and yet theyre still using them? He told me to speak with them about being late, but that’s not for me to do - this is the hotel’s responsibility. No manager intervened at any point! N

We stayed here for five nights it is a lovely place to stay and the snookering is amazing as you have turtles just off the beach. I gave it a three star because the food really let it down. The breakfast is terrible and the lunch and dinner is terrible. The food looks nothing like the pictures on there social media. And the chef’s are not chefs.

An indescribable experience at Meno House! The rooms were spacious, luxurious, and incredibly comfortable. There are only 6 villas at Meno House so there was plenty of privacy and personal space between guests. At times it would feel like you would have the entire resort to yourself! The staff were incredibly friendly and helped us with arranging transport to get to Meno House, activities whilst we were there, and helping us get back to the airport following our stay. The restaurant is excellent as well. They mentioned they had recently updated their breakfast menu and it showed. Much like eating at a cafe back in Australia. Lunch and dinner were a nice mix of Western and Asian dishes and they mentioned they're in the process of updating these menu's too. All in all, a great 5 star stay. would recommend this hotel to anyone.

The room was very clean, organized, spacious, and right by the sea. The outdoor shower was an exceptional experience. The beachfront restaurant, located very close by, allows for every meal to be enjoyed on the balcony. The food and drinks are excellent. The staff is extremely courteous and attentive, always concerned about our well-being. Amazing pool and location. We swam with turtles just a few meters from the hotel, using equipment provided by them.