K Avenue Kota Kinabalu by The Pillow House Guest Reviews
4.7/5
Amazing
28 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(28)
Positive reviews(28)
Reviews with photos/video(5)
Awesome stay(9)
Awesome rooms(9)
Clean and tidy(7)
Friendly host(6)
Marlianah
Family Suite
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Best thing to do in this place. The facilities very nice. Love it 🥰
Response from Property: Thank you so much for your wonderful review! Looking forward to your next stay with us!❤️
lala19
King Suite
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 24, 2024
niceeeeeeeeeeeeeeeee
Response from Property: Thank youuuu! ❤️ We look forward to welcoming you back soon!
Guest User
Deluxe Twin
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The room is beautiful and clean. Interesting place to visit especially for kids. It's just that the check out time is too fast and the use of the elevator is too crowded.
Response from Property: Thank you for your feedback! We apologize for any inconvenience caused by the check-out time and the crowded elevator. Your comments are valuable to us, and we will look into ways to improve these aspects for a better experience. We hope to welcome you and your family back to The Pillow House soon! 🥰
SabLee
King Suite
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
I love the place so much. The interior design is too pretty and it smells so good. The host is great too, she helps us when we encounter a problem and its so easy to contact her. Will definitely come here again ☺️
Response from Property: Thank you so much for your lovely review! We're thrilled to hear that you loved the interior and the ambience that The Pillow House has provided. We can't wait to welcome you back for another great stay. See you soon! 😊
ACxY
Standard Suite
Stayed in Jun 2024
Couples
4 review
4.5/5
Great
Posted on Jun 16, 2024
Not the smoothest check-in, but the host made it right. We had to wait a while to get our room, but the host gave us a late check-out the next day which was nice. The room itself was okay, but the AC kept turning off automatically which was annoying. It would also be nice to have a small table and chairs to eat at in the room. Overall, it was an alright stay.
Guest User
Standard Suite
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
We had a wonderful stay.. the accommodation is awesome, clean room, excellent response from the staff... helpful staff.. will repeat again next time... tq so much 🥰🥰
Response from Property: Thank you for choosing us! ❤️ Our team is delighted to hear that you’re pleased with our services and found our room clean! We appreciate your feedback and will continue to do our best to ensure our guests’ positive experience with us🥰
MichaelLoh
Standard Suite
Stayed in May 2024
Business travelers
2 review
4.2/5
Very Good
Posted on May 20, 2024
.The reservation department is distinctively efficient and very well managed. I had unique arrival/check in requests and it was hendled with compassion and efficiency. My customer journey was most satisfactory and pleasant without any issues. TOTALLY SATISFIED !
Will for sure return on my next trip.
The bed is comfortable and they obviously know comfort… the duvet was plush and comfortable.
Despite just a short overnight stay, the comfort of the room and efficient services made the experience totally a breeze !
Response from Property: We truly appreciate your kind words and are grateful for your positive feedback on our room amenities. It's great to hear that despite your short overnight stay, you found the room comfortable and our services efficient. Your satisfaction and comfort during your stay are greatly valued by our team! We look forward to welcoming you back on your next trip!
Mluna
King Suite
Stayed in Sep 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 26, 2024
It is clean , will visit here again next time …………………………..,,,,
Response from Property: Thank you for your kind words! We're glad you found the room clean .We look forward to welcoming you back on your next visit!
Guest User
Deluxe King
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Satisfied will repeat again
Response from Property: Thank you for your kind words and We look forward to welcoming you back in the near future! ❤️
Sadjid Family
Standard Suite
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 10, 2024
verry good
Response from Property: Thank you for your kind words! We look forward to hosting you again in the near future!❤️
EATINGFIRE
Twin Suite
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The environment is very very good!
Service: K Avenue, Building B, 1st floor, directly contact the front desk of the apartment, tell the front desk pillow house and your name, and show the passport of the booker~
Facilities: Card elevator + open the room door, plug in the card to power on, remember to turn on the water heater outside the bathroom door or it will not heat the bath water! The same goes for the air conditioner! The hair dryer is in the kitchen cabinet, and it is also equipped with pots and pans.
Sanitation: Very clean, there are shampoo, hair care and bath products in the bathroom, but there is no mouthwash cup.
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Guest User
Deluxe Twin
Stayed in Oct 2024
Family
23 review
4.0/5
Very Good
Posted on Oct 4, 2024
The quilt was damp and I couldn't sleep. I was itchy all over. I chose this because it had a high rating. I didn't sleep well the whole night. It's an apartment B&B level. I'm sorry for the 4.8 rating. It's really hard to describe.
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Hanbogeer
Twin Suite
Stayed in Sep 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Oct 3, 2024
It should be noted that this apartment has two buildings. We went to one first and asked the front desk staff, who told us to go to the other one.
Later, I saw a prompt to contact the hotel before check-in. I guess the hotel wanted to inform us of this matter.
The room was very clean, spacious, with aromatherapy, and a simple kitchen. It was similar to a one-bedroom serviced apartment. The water quality of this hotel was relatively good. The filtered shower head we brought did not filter out anything.
Disadvantages: We were catching an early flight, and there was a lot of traffic around here. The driver said that this place is like this in the morning (many people live there, and many people go out to work)
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Guest User
King Suite
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is clean and the price/performance ratio is acceptable. I stayed here for one night during a layover. It was better than I expected. It is close to the airport and very quiet. I couldn't hear the sound of airplanes.
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Response from Property: Thank you very much for your review! We are glad that you were satisfied with the cleanliness of the room and the value for money. The Pillow House is really convenient for the airport and we're delighted to be able to provide you with a quiet and comfortable place to rest during your connecting flight. I hope you can choose to stay with us again next time you have the opportunity. Have a nice trip! ❤️
Bony
King Suite
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 16, 2024
A very good hotel, clean and well located, especially suitable for couples to travel, shopping and eating are very convenient around, especially the durian in the farmer's market, it's so addictive
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Response from Property: Thank you very much for your positive review! It is our honor to provide you with a wonderful stay experience. We look forward to welcoming you again! ❤️