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Courtyard Rochester East/Penfield

Courtyard Rochester East/Penfield

4.3/59 Reviews
Definitely pros and cons to the hotel. Overall I wouldn’t stay here again but not because of any specific issues - except maybe the duvet (see below). There are just so many other hotel options available in the area and nothing stood out here as being worth a return visit. The pros include the friendly staff including the ones at front desk and in the bistro. Ample parking but a bit of a weird location right off the highway. The rooms were dated, and the duvet simply had a sheet underneath it with a duvet spread on top - ie: it wasn’t enclosed in a duvet cover. This makes me weary - I sure hope they replace the duvets in between guests. Housekeeping only every two days which didn’t apply to us. I know it’s a cost cutting measure but it took away from feeling like you’re on a vacation. Bathrooms were tiny and the toilet flush was so loud! It would wake up others if you flushed at night! All in all, it’s what you would expect for the price point. It didn’t feel like a Marriott hotel - more like a refurbished Fairfield Inn or something. One thing I did like was the staff put together a list of their favourite restaurants in the neighbourhood along with their distance from the hotel. That was a nice touch! The breakfast that was included in the special room rate package was good too.

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