No.22 Zhongxing Road, Magong City, Penghu, Taiwan, ChinaView Hotel Details
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PH Hostel Guest Reviews
4.4/5
Very Good
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(41)
Positive reviews(27)
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Awesome stay(12)
Friendly owner(12)
Clean and tidy(5)
Great location(5)
Convenient location(4)
Negative reviews(1)
Guest User
Bunk Bed in Female Dormitory Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 7, 2024
The hotel is in the Magong city so it is very convenient. Bed is comfortable, everything is clean. Check-in time is 3pm but the hotel is considerate enough to let me check in early to avoid the jam. Because of employee shortage, the reception is only open during a specific time frame and you have to take care of your personal hygiene products or else extra is charged.
クリシュナ
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Nov 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on Nov 26, 2023
The hotel is located near a bus stop and there are many things you need nearby, so you don't have to worry about anything!
Original TextTranslated by Google
Guest User
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I arrived earlier than the check-in time, so I asked them to store my luggage until check-in. They replied politely, and when I arrived, an English-speaking staff member (who actually spoke Japanese) was waiting for me. I am very grateful for their kind service.
Original TextTranslated by Google
Yulababy
Standard Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
It's in the very center of the city, so it's super convenient to go shopping - you can just walk there!
Original TextTranslated by Google
Guest User
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Aug 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 13, 2023
It's a convenient, clean place.
The staff are kind and polite.
It's close to the bus terminal, so it's easy to join the Taiwan Tourist Line tour.
There's plenty of food around, and it's cheap and delicious.
They let me use the shower for free even after I checked out.
Of course, you can leave your luggage there.
You might even meet a future baseball player.
The room is quiet.
Original TextTranslated by Google
Response from Property: Thank you for your comments and using this forum to promote
*Policies in response to changing times: Policies are changing in response to various factors such as environmental protection, water shortage in Penghu, cherishing water resources, and wave of labor shortages. From now on, the hotel will no longer provide free disposable supplies (it is recommended to bring your own), limited replacement/or additional towel service.
‼ ️Maintain no 24-hour on-site counter service personnel, reduce the time of on-site counter personnel at the counter, increase store holidays and shorten business hours during periods of low order volume.
‼ ️For those who have not brought their own, if you need disposable supplies such as toothbrush/paste, razor or shower cap, please bring your own change and put coins in the honest shop next to the counter to purchase. (Backpackers are recommended to bring their own towels from now on. The hotel will no longer provide free towel rental services.) All relevant instructions shall be subject to on-site notifications.
‼ ️One quilt is provided for each bed, and a double quilt is provided for each double bed. Those who have necessary needs for extra pillows and quilts/customized services are required. They cannot adapt to the standardized services of backpackers and meet private needs. Low score and negative rating If so, please suggest a detour. Or please book two beds directly, bring your usual items and meet your personal needs such as one quilt and one pillow per person!
‼ ️Recommended contact information: The hotel does not have a fixed permanent on-site counter staff. Personnel on duty will be at the counter only when check-in is required (or will be notified separately). For urgent matters, please call us. For non-urgent matters, please contact our dedicated staff. For guests who are checking in Please call the mobile phone number of the on-duty staff left on the counter.
Different people are on duty, and there is no line to provide services.
‼ ️No wishing fountain must-have service: The museum does not lend charging heads and charging cables, baby bathtubs, strollers, mobile power supplies, stationery, printers, no helpers, and no taxis (due to late arrivals due to customers abandoning the car, The driver only needs to help the hotel that called the taxi to compensate the guests), no change, no help to buy meals, no collection of goods, no transfer of items, no advance payment of various amounts, free service of sending items, no wishing fountain mission Service is a must. Please do not force the front desk to help find a solution even after being told that this service is not available. In response to the coming wave of labor shortages, please allow us more time to clean the room and give priority to completing our work in the hotel industry.
‼ ️Added anti-Australia policy (the store is unable to serve customers, please pay attention to the customer base): Please be polite when asking, do not yell loudly, use sarcastic words, those with low scores, create a dirty environment, smoke in the hotel, please call when checking in Those who are in a hurry and refuse to wait in line are also one of the factors causing shortage of work in the service industry. For customers who cannot empathize with each other and understand each other, we will handle it according to the regulations. For example, if you request that all luggage be taken away immediately after check-out at 11 o'clock, we will not Allow people and items to stay in the lobby. Otherwise, there will be low consumption problems and we will refuse to provide additional services other than non-service items.
‼ ️Note: In addition, due to various reasons such as the increasing number of hotel holidays and tight room availability, the hotel is unable to provide follow-up services to guests who have checked out after 11 o'clock. Each regulation has its own story, and it is impossible to explain it all due to lack of manpower. and reply.
‼ ️When we have the manpower, we can provide additional services as appropriate. Please give us a full score and give everyone some encouragement. Many additional services cost the store a lot of money, but they often do not get substantial encouragement from high-score reviews. On the contrary, the customer group with little service proactively gives a full score and a higher proportion of praise. high. Please do not mention the last time... This will affect our enthusiasm for providing additional services, and will not let our enthusiasm for additional services become pressure in the future. We will be really grateful to you!
➡️If you are unable to cooperate with the following, please do not place an order (please do not transfer money to book a room, please proactively notify the hotel to cancel the order)
In response to the wave of labor shortages, we would like to remind you that we are a backpacker inn and have customized service needs. We are not guests with self-guided travel spirit. We kindly ask you to move to a hotel that can provide you with attentive service. Thank you very much!
I'm sorry to have mentioned the issue of fee increases many times. In response to the inertia and strong demands of customers and thinkers, the hotel has provided services beyond the capabilities of the hotel, resulting in additional working hours, overwork, and loss of staff, which have seriously affected the operation of the hotel.
If you are unable to check in between 15:00 and 21:00, please do not place an order. Check-in time is from 15:00 to 21:00; the hotel does not have a 24-hour counter service (due to labor shortages, etc., there is no fixed on-site counter staff, so it is not possible to check in at 15:00) -If you check in after 21:00, please do not place an order, otherwise there will be overtime charges for early check-in/late check-in, or it will be regarded as a No Show after 21:00, and there will be no refund.)
�The latest check-out time is before 11:00 am. Personal belongings must be cleared and keys returned, otherwise the late check-out rate will apply. Please do not go upstairs after checking out. During your stay, you must inform yourself of the check-in instructions and obtain the consent of the front desk before you can store your luggage during your stay (only the storage space is provided without any responsibility for storage). There is no overnight luggage storage service, otherwise there will be additional charges.
Please pick it up before 21:00 on the same day. If you leave it overnight without permission, you need to pay for a single piece within 100*100 cm/10 kg.
Only $1000/item can be claimed.
Our store does not have a service for lending frozen items. If you need frozen items, please do not place an order. Or if freezing is necessary, we will coordinate the renter's freezer storage within 100*100 centimeters/10 kilograms to pay $1000/piece per day, and need to Responsible for the loss of frozen items.
�The whole hotel is non-smoking and pets are not allowed inside. Otherwise, fines/increased cleaning fees will be incurred, and you will be refused check-in without refund and will report smoking hazard prevention issues.
�Eating and drinking are not allowed in all backpacker bed rooms, please go to the lobby on the first floor; dormitory rooms are not open to children under five years old (private rooms are an exception), otherwise they will not be allowed to check in and no refund will be given.
The hotel only has a user-paying policy for residents. Foreign visitors and guests who have checked out are not allowed to enter for free. Please do not bring your companions in without permission and use the public spaces for free (including the lobby, public toilets, dormitories, etc. are not open) For non-residents), if you disturb your roommates when visiting the dormitory, you will be charged according to the price otherwise.
Guests who do not check in on the same day and check out on the same day (open subject to availability), foreign guests who do not inquire with the hotel, and use public toilets, showers, etc. without permission, will be charged double the fee of $150/person*2=$300 (lower consumption is in the lobby) Use/seat/shower in public toilets is limited to $150/person for 1.5 hours - does not include garbage disposal and cleaning fees, and must leave the hotel before 21:30). Those who are asked to leave and receive a star will publish the monitor screen and be blacklisted if necessary list
�The hotel's room types and bed types are not open to designation; if the staff insists on spending a lot of time arranging rooms and beds according to preferences, the hotel will not be able to accept orders.
Penghu is short of water and labor, so our hotel does not provide services such as extra bath towels, extra pillows, extra quilts, etc.
Passengers who enjoy the cash rate discount for consecutive nights. In view of Penghu's lack of work and water shortage, the hotel has the right to refuse to renew the stay and provide replacement bath towels, cloth towels, and replacement supplies. Otherwise, the cash rate for consecutive nights and the direct booking discount will be cancelled. .
One quilt is provided for each bed, and one double quilt is provided for each double bed. If there is a necessary need for extra pillows and quilts/customized services are required, which cannot be adapted to the standardized services of backpackers, please directly book two beds and bring your own habits The items used can meet your personal needs such as one quilt per person!
Book a single bed, book a double suite for two people (maximum one child under five years old is free), book a room for as many people as you want, otherwise the hotel has the right to refuse check-in and no refund will be given!
Or if room availability permits, the hotel reserves the right to request the originally booked suite/private room type, and those over 8 years old to purchase additional beds in different rooms, while those under 8 years old to pay double the low-cost fee on time - spare parts not included (extra spare parts if any) ); those over five years old in the backpacker room need to purchase additional beds according to the number of people (backpack beds in the dormitory are not open to those under five years old).
�Please do not change beds on your own or bring unpaid friends to sleep with you, otherwise you will be charged additional fees and blacklisted. Even if the hotel agrees to change beds, it does not mean that you can change to your favorite location without notifying the hotel. You must inform the hotel in advance Get approval from the hotel and change the system.
�In order to comply with the policy of environmental protection, plastic reduction and water resource conservation, the hotel does not provide free disposable supplies. Guests are asked to bring their own. If needed, please bring your own change and insert coins into the wooden box of the honest shop at the counter to purchase.
Please do not regard it as a hotel's initiative to provide free supplies. Please be polite! Inertial communication with low scores and negative reviews, please do not place an order, the store cannot accept it, do not enter the counter by yourself or steal spare parts without inserting coins, otherwise it will be regarded as theft.
➡️Backpackers will no longer provide free rental towels from now on
�After checking on Google and the platform, there are low scores and exaggerated negative reviews that are slightly less than what you expected. Please avoid it. If you are unable to comply with the check-in instructions and cannot comply with the accommodation regulations, please avoid it. Our hotel is a backpacker inn, which requires high-quality and empathetic customers to stay in order to maintain the quality of accommodation. Otherwise, the hotel will not provide services during non-stay periods, including free luggage storage and stay in the lobby before check-in on the day and after check-out on the day. Any low-cost purchases without consent will be charged double the time limit.
But substantial positive feedback is the biggest motivation to encourage everyone. We are happy to provide services to guests who are kind, friendly and willing to give encouragement.
Guest User
Bed in Bunk Bed Mixed Dormitory Room
Stayed in May 2023
Business travelers
2 review
3.7/5
Posted on May 24, 2023
The boss’s service is very good and very enthusiastic. He enthusiastically recommends all kinds of delicious food and it’s very heartwarming. The public space is well designed and adequate. The only drawback is that the large table that is easy to use is occupied by various items and looks a bit cluttered. In addition, the room may be... There was an unpleasant smell because there were no windows open or there were too many clutter and shoes from passengers. I had a nose allergy after sleeping one night and felt dizzy the whole day. I hope that the air purifier will be set up next time I go~
Original TextTranslated by Google
jaffuj
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Apr 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 25, 2023
Very comfortable environment. I have stayed here again. Great service quality. Detailed explanations and regular cleaning. The sound insulation effect is good. It is one of the best quality for backpackers!
Original TextTranslated by Google
Response from Property: Thank you for your comments and using this forum to promote
*Policies in response to changing times: Policies are changing in response to various factors such as environmental protection, water shortage in Penghu, cherishing water resources, and wave of labor shortages. From now on, the hotel will no longer provide free disposable supplies (it is recommended to bring your own), limited replacement/or additional towel service.
‼ ️Maintain no 24-hour on-site counter service personnel, reduce the time of on-site counter personnel at the counter, increase store holidays and shorten business hours during periods of low order volume.
‼ ️For those who have not brought their own, if you need disposable supplies such as toothbrush/paste, razor or shower cap, please bring your own change and put coins in the honest shop next to the counter to purchase. (Backpackers are recommended to bring their own towels from now on. The hotel will no longer provide free towel rental services.) All relevant instructions shall be subject to on-site notifications.
‼ ️One quilt is provided for each bed, and a double quilt is provided for each double bed. Those who have necessary needs for extra pillows and quilts/customized services are required. They cannot adapt to the standardized services of backpackers and meet private needs. Low score and negative rating If so, please suggest a detour. Or please book two beds directly, bring your usual items and meet your personal needs such as one quilt and one pillow per person!
‼ ️Recommended contact information: The hotel does not have a fixed permanent on-site counter staff. Personnel on duty will be at the counter only when check-in is required (or will be notified separately). For urgent matters, please call us. For non-urgent matters, please contact our dedicated staff. For guests who are checking in Please call the mobile phone number of the on-duty staff left on the counter.
Different people are on duty, and there is no line to provide services.
‼ ️No wishing fountain must-have service: The museum does not lend charging heads and charging cables, baby bathtubs, strollers, mobile power supplies, stationery, printers, no helpers, and no taxis (due to late arrivals due to customers abandoning the car, The driver only needs to help the hotel that called the taxi to compensate the guests), no change, no help to buy meals, no collection of goods, no transfer of items, no advance payment of various amounts, free service of sending items, no wishing fountain mission Service is a must. Please do not force the front desk to help find a solution even after being told that this service is not available. In response to the coming wave of labor shortages, please allow us more time to clean the room and give priority to completing our work in the hotel industry.
‼ ️Added anti-Australia policy (the store is unable to serve customers, please pay attention to the customer base): Please be polite when asking, do not yell loudly, use sarcastic words, those with low scores, create a dirty environment, smoke in the hotel, please call when checking in Those who are in a hurry and refuse to wait in line are also one of the factors causing shortage of work in the service industry. For customers who cannot empathize with each other and understand each other, we will handle it according to the regulations. For example, if you request that all luggage be taken away immediately after check-out at 11 o'clock, we will not Allow people and items to stay in the lobby. Otherwise, there will be low consumption problems and we will refuse to provide additional services other than non-service items.
‼ ️Note: In addition, due to various reasons such as the increasing number of hotel holidays and tight room availability, the hotel is unable to provide follow-up services to guests who have checked out after 11 o'clock. Each regulation has its own story, and it is impossible to explain it all due to lack of manpower. and reply.
‼ ️When we have the manpower, we can provide additional services as appropriate. Please give us a full score and give everyone some encouragement. Many additional services cost the store a lot of money, but they often do not get substantial encouragement from high-score reviews. On the contrary, the customer group with little service proactively gives a full score and a higher proportion of praise. high. Please do not mention the last time... This will affect our enthusiasm for providing additional services, and will not let our enthusiasm for additional services become pressure in the future. We will be really grateful to you!
➡️If you are unable to cooperate with the following, please do not place an order (please do not transfer money to book a room, please proactively notify the hotel to cancel the order)
In response to the wave of labor shortages, we would like to remind you that we are a backpacker inn and have customized service needs. We are not guests with self-guided travel spirit. We kindly ask you to move to a hotel that can provide you with attentive service. Thank you very much!
I'm sorry to have mentioned the issue of fee increases many times. In response to the inertia and strong demands of customers and thinkers, the hotel has provided services beyond the capabilities of the hotel, resulting in additional working hours, overwork, and loss of staff, which have seriously affected the operation of the hotel.
If you are unable to check in between 15:00 and 21:00, please do not place an order. Check-in time is from 15:00 to 21:00; the hotel does not have a 24-hour counter service (due to labor shortages, etc., there is no fixed on-site counter staff, so it is not possible to check in at 15:00) -If you check in after 21:00, please do not place an order, otherwise there will be overtime charges for early check-in/late check-in, or it will be regarded as a No Show after 21:00, and there will be no refund.)
�The latest check-out time is before 11:00 am. Personal belongings must be cleared and keys returned, otherwise the late check-out rate will apply. Please do not go upstairs after checking out. During your stay, you must inform yourself of the check-in instructions and obtain the consent of the front desk before you can store your luggage during your stay (only the storage space is provided without any responsibility for storage). There is no overnight luggage storage service, otherwise there will be additional charges.
Please pick it up before 21:00 on the same day. If you leave it overnight without permission, you need to pay for a single piece within 100*100 cm/10 kg.
Only $1000/item can be claimed.
Our store does not have a service for lending frozen items. If you need frozen items, please do not place an order. Or if freezing is necessary, we will coordinate the renter's freezer storage within 100*100 centimeters/10 kilograms to pay $1000/piece per day, and need to Responsible for the loss of frozen items.
�The whole hotel is non-smoking and pets are not allowed inside. Otherwise, fines/increased cleaning fees will be incurred, and you will be refused check-in without refund and will report smoking hazard prevention issues.
�Eating and drinking are not allowed in all backpacker bed rooms, please go to the lobby on the first floor; dormitory rooms are not open to children under five years old (private rooms are an exception), otherwise they will not be allowed to check in and no refund will be given.
The hotel only has a user-paying policy for residents. Foreign visitors and guests who have checked out are not allowed to enter for free. Please do not bring your companions in without permission and use the public spaces for free (including the lobby, public toilets, dormitories, etc. are not open) For non-residents), if you disturb your roommates when visiting the dormitory, you will be charged according to the price otherwise.
Guests who do not check in on the same day and check out on the same day (open subject to availability), foreign guests who do not inquire with the hotel, and use public toilets, showers, etc. without permission, will be charged double the fee of $150/person*2=$300 (lower consumption is in the lobby) Use/seat/shower in public toilets is limited to $150/person for 1.5 hours - does not include garbage disposal and cleaning fees, and must leave the hotel before 21:30). Those who are asked to leave and receive a star will publish the monitor screen and be blacklisted if necessary list
�The hotel's room types and bed types are not open to designation; if the staff insists on spending a lot of time arranging rooms and beds according to preferences, the hotel will not be able to accept orders.
Penghu is short of water and labor, so our hotel does not provide services such as extra bath towels, extra pillows, extra quilts, etc.
Passengers who enjoy the cash rate discount for consecutive nights. In view of Penghu's lack of work and water shortage, the hotel has the right to refuse to renew the stay and provide replacement bath towels, cloth towels, and replacement supplies. Otherwise, the cash rate for consecutive nights and the direct booking discount will be cancelled. .
One quilt is provided for each bed, and one double quilt is provided for each double bed. If there is a necessary need for extra pillows and quilts/customized services are required, which cannot be adapted to the standardized services of backpackers, please directly book two beds and bring your own habits The items used can meet your personal needs such as one quilt per person!
Book a single bed, book a double suite for two people (maximum one child under five years old is free), book a room for as many people as you want, otherwise the hotel has the right to refuse check-in and no refund will be given!
Or if room availability permits, the hotel reserves the right to request the originally booked suite/private room type, and those over 8 years old to purchase additional beds in different rooms, while those under 8 years old to pay double the low-cost fee on time - spare parts not included (extra spare parts if any) ); those over five years old in the backpacker room need to purchase additional beds according to the number of people (backpack beds in the dormitory are not open to those under five years old).
�Please do not change beds on your own or bring unpaid friends to sleep with you, otherwise you will be charged additional fees and blacklisted. Even if the hotel agrees to change beds, it does not mean that you can change to your favorite location without notifying the hotel. You must inform the hotel in advance Get approval from the hotel and change the system.
�In order to comply with the policy of environmental protection, plastic reduction and water resource conservation, the hotel does not provide free disposable supplies. Guests are asked to bring their own. If needed, please bring your own change and insert coins into the wooden box of the honest shop at the counter to purchase.
Please do not regard it as a hotel's initiative to provide free supplies. Please be polite! Inertial communication with low scores and negative reviews, please do not place an order, the store cannot accept it, do not enter the counter by yourself or steal spare parts without inserting coins, otherwise it will be regarded as theft.
➡️Backpackers will no longer provide free rental towels from now on
�After checking on Google and the platform, there are low scores and exaggerated negative reviews that are slightly less than what you expected. Please avoid it. If you are unable to comply with the check-in instructions and cannot comply with the accommodation regulations, please avoid it. Our hotel is a backpacker inn, which requires high-quality and empathetic customers to stay in order to maintain the quality of accommodation. Otherwise, the hotel will not provide services during non-stay periods, including free luggage storage and stay in the lobby before check-in on the day and after check-out on the day. Any low-cost purchases without consent will be charged double the time limit.
But substantial positive feedback is the biggest motivation to encourage everyone. We are happy to provide services to guests who are kind, friendly and willing to give encouragement.
蔡皓元
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Good environment and service
Original TextTranslated by Google
Tendollar
Standard Double Room
Stayed in Jun 2023
Couples
1 review
3.5/5
Posted on Jun 8, 2023
Convenient location
But it’s being decorated next to it
So it's a bit noisy
Original TextTranslated by Google
Guest User
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Sep 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 2, 2023
The boss is very nice
Original TextTranslated by Google
Ziyuan
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 18, 2023
Very good, very good
Original TextTranslated by Google
Response from Property: Thank you for your comments and using this forum to promote
*Policies in response to changing times: Policies are changing in response to various factors such as environmental protection, water shortage in Penghu, cherishing water resources, and wave of labor shortages. From now on, the hotel will no longer provide free disposable supplies (it is recommended to bring your own), limited replacement/or additional towel service.
‼ ️Maintain no 24-hour on-site counter service personnel, reduce the time of on-site counter personnel at the counter, increase store holidays and shorten business hours during periods of low order volume.
‼ ️If you don’t bring your own, if you need disposable supplies such as toothbrush/paste, razor or shower cap, please bring your own change and put coins in the honest shop next to the counter to purchase. (Backpackers are recommended to bring their own towels from now on. The hotel will no longer provide free towel rental services.) All relevant instructions shall be subject to on-site notifications.
‼ ️One quilt is provided for each bed, and a double quilt is provided for each double bed. Those who have necessary needs for extra pillows and quilts/customized services are required. They cannot adapt to the standardized services of backpackers and meet private needs. Low score and negative rating If so, please suggest a detour. Or please book two beds directly, bring your usual items and meet your personal needs such as one quilt and one pillow per person!
‼ ️Recommended contact information: The hotel does not have a fixed permanent on-site counter staff. Personnel on duty will be arranged at the counter only when check-in is required (or will be notified separately). For urgent matters, please call us. For non-urgent matters, please contact the dedicated staff. Guests who are checking in Please call the mobile phone number of the on-duty staff left on the counter.
Different people are on duty, and there is no line to provide services.
‼ ️No wishing fountain must-have service: The museum does not lend charging heads and charging cables, baby bathtubs, strollers, mobile power supplies, stationery, printers, no helpers, and no taxis (due to late arrivals due to customers abandoning the car, The driver has to simply help the hotel that called the taxi to compensate the guest), no change, no help to buy meals, no collection of goods, no transfer of items, no advance payment of various amounts, free service to send items, no wishing fountain mission Service is a must. Please do not force the front desk to help find a solution even after being told that this service is not available. In response to the coming wave of labor shortages, please allow us more time to clean the room and give priority to completing our work in the hotel industry.
‼ ️Added anti-Australia policy (the store is unable to serve customers, please pay attention to the customer base): Please be polite when asking, do not yell loudly, use sarcastic words, those with low scores, create a dirty environment, smoke in the hotel, please call when checking in People who are in a hurry and refuse to wait in line are also one of the factors causing shortage of work in the service industry. For customers who cannot empathize with each other and understand each other, we will deal with it in accordance with the regulations. For example, if you request that all luggage be taken away immediately after check-out at 11 o'clock, we will not Allow people and items to stay in the lobby. Otherwise, there will be low consumption problems and we will refuse to provide additional services other than non-service items.
‼ ️Note: In addition, due to various reasons such as the increasing number of hotel holidays and tight room availability, the hotel is unable to provide follow-up services to guests who have checked out after 11 o'clock. Each regulation has its own story, and it is impossible to explain it all due to lack of manpower. and reply.
‼ ️When we have the manpower, we can provide additional services as appropriate. Please give us a full score and give everyone some encouragement. Many additional services cost the store a lot of money, but they often do not get substantial encouragement from high-score reviews. On the contrary, the customer group with little service proactively gives a full score and a higher proportion of praise. high. Please do not mention the last time... This will affect our enthusiasm for providing additional services, and will not let our enthusiasm for additional services become pressure in the future. We will be really grateful to you!
➡️If you are unable to cooperate with the following, please do not place an order (please do not transfer money to book a room, please proactively notify the hotel to cancel the order)
In response to the wave of labor shortages, we would like to remind you that we are a backpacker inn and have customized service needs. We are not guests with self-guided travel spirit. We kindly ask you to move to a hotel that can provide you with attentive service. Thank you very much!
I'm sorry to have mentioned the issue of fee increases many times. In response to the inertia and strong demands of customers and thinkers, the hotel has provided services beyond the capabilities of the hotel, resulting in additional working hours, overwork, and loss of staff, which have seriously affected the operation of the hotel.
If you are unable to check in between 15:00 and 21:00, please do not place an order. Check-in time is from 15:00 to 21:00; the hotel does not have a 24-hour counter service (due to labor shortages, etc., there is no fixed on-site counter staff, so it is not possible to check in at 15:00) -If you check in after 21:00, please do not place an order, otherwise there will be overtime charges for early check-in/late check-in, or it will be regarded as a No Show after 21:00, and there will be no refund.)
�The latest check-out time is before 11:00 am. Personal belongings must be cleared and keys returned, otherwise the late check-out rate will apply. Please do not go upstairs after checking out. During your stay, you must inform yourself of the check-in instructions and obtain the consent of the front desk before you can store your luggage during your stay (only the storage space is provided without any responsibility for storage). There is no overnight luggage storage service, otherwise there will be additional charges.
Please pick it up before 21:00 on the same day. If you leave it overnight without permission, you need to pay for a single piece within 100*100 cm/10 kg.
Only $1000/item can be claimed.
Our store does not have a service for lending frozen items. If you need frozen items, please do not place an order. Or if freezing is necessary, we will coordinate the renter's freezer storage within 100*100 centimeters/10 kilograms to pay $1000/piece per day, and need to Responsible for the loss of frozen items.
�The whole hotel is non-smoking and pets are not allowed inside. Otherwise, fines/increased cleaning fees will be incurred, and you will be refused check-in without refund and will report smoking hazard prevention issues.
�Eating and drinking are not allowed in all backpacker bed rooms, please go to the lobby on the first floor; dormitory rooms are not open to children under five years old (private rooms are an exception), otherwise they will not be allowed to check in and no refund will be given.
The hotel only has a user-paying policy for residents. Foreign visitors and guests who have checked out are not allowed to enter for free. Please do not bring your companions in without permission and use the public spaces for free (including the lobby, public toilets, dormitories, etc. are not open) For non-residents), if you disturb your roommates when visiting the dormitory, you will be charged according to the price otherwise.
Guests who do not check in on the same day and check out on the same day (open subject to availability), foreign guests who do not inquire with the hotel, and use public toilets, showers, etc. without permission, will be charged double the fee of $150/person*2=$300 (lower consumption is in the lobby) Use/seat/shower in public toilets is limited to $150/person for 1.5 hours - does not include garbage disposal and cleaning fees, and must leave the hotel before 21:30). Those who are asked to leave and receive a star will publish the monitor screen and be blacklisted if necessary list
�The hotel's room types and bed types are not open to designation; if the staff insists on spending a lot of time arranging rooms and beds according to preferences, the hotel will not be able to accept orders.
Penghu is short of water and labor, so our hotel does not provide services such as extra bath towels, extra pillows, extra quilts, etc.
Passengers who enjoy the cash rate discount for consecutive nights. In view of Penghu's lack of work and water shortage, the hotel has the right to refuse to renew the stay and provide replacement bath towels, cloths, and replacement supplies. Otherwise, the cash rate for consecutive nights and the direct booking discount will be cancelled. .
One quilt is provided for each bed, and one double quilt is provided for each double bed. If there is a necessary need for extra pillows and quilts/customized services are required, which cannot be adapted to the standardized services of backpackers, please directly book two beds and bring your own habits The items used can meet your personal needs such as one quilt per person!
Book a single bed, book a double suite for two people (maximum one child under five years old is free), book a room for as many people as you want, otherwise the hotel has the right to refuse check-in and no refund will be given!
Or if room availability permits, the hotel reserves the right to request the originally booked suite/private room type, and those over 8 years old to purchase additional beds in different rooms, while those under 8 years old to pay double the low-cost fee on time - spare parts not included (extra spare parts if any) ); those over five years old in the backpacker room need to purchase additional beds according to the number of people (backpack beds in the dormitory are not open to those under five years old).
�Please do not change beds on your own or bring unpaid friends to sleep with you, otherwise you will be charged additional fees and blacklisted. Even if the hotel agrees to change beds, it does not mean that you can change to a location you like without notifying the hotel. You must inform the hotel in advance Get approval from the hotel and change the system.
�In order to comply with the policy of environmental protection, plastic reduction and water resource conservation, the hotel does not provide free disposable supplies. Guests are asked to bring their own. If needed, please bring your own change and insert coins into the wooden box of the honest shop at the counter to purchase.
Please do not regard it as a hotel's initiative to provide free supplies. Please be polite! Inertial communication with low scores and negative reviews, please do not place an order, the store cannot accept it, do not enter the counter by yourself or steal spare parts without inserting coins, otherwise it will be regarded as theft.
➡️Backpackers will no longer provide free rental towels from now on
�After checking on Google and the platform, there are low scores and exaggerated negative reviews that are slightly less than what you expected. Please avoid it. If you are unable to comply with the check-in instructions and cannot comply with the accommodation regulations, please avoid it. Our hotel is a backpacker inn, which requires high-quality and empathetic customers to stay in order to maintain the quality of accommodation. Otherwise, the hotel will not provide services during non-stay periods, including free luggage storage and stay in the lobby before check-in on the day and after check-out on the day. Those who do not agree will be charged double the time limit.
But substantial positive reviews are the biggest motivation to encourage everyone. We are happy to provide services to guests who are kind, friendly and willing to give encouragement.
Guest User
Bed in Bunk Bed Mixed Dormitory Room
Stayed in Apr 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 10, 2022
Convenient location, friendly service staff
Original TextTranslated by Google
Response from Property: Thank you for your comments and using this forum to promote
*Policies in response to changing times: Policies are changing in response to various factors such as environmental protection, water shortage in Penghu, cherishing water resources, and wave of labor shortages. From now on, the hotel will no longer provide free disposable supplies (it is recommended to bring your own), limited replacement/or additional towel service.
‼ ️Maintain no 24-hour on-site counter service personnel, reduce the time of on-site counter personnel at the counter, increase store holidays and shorten business hours during periods of low order volume.
‼ ️If you don’t bring your own, if you need disposable supplies such as toothbrush/paste, razor or shower cap, please bring your own change and put coins in the honest shop next to the counter. (Backpackers are recommended to bring their own towels from now on. The hotel will no longer provide free towel rental services.) All relevant instructions shall be subject to on-site notifications.
‼ ️One quilt is provided for each bed, and a double quilt is provided for each double bed. Those who have necessary needs for extra pillows and quilts/customized services are required. They cannot adapt to the standardized services of backpackers and meet private needs. Low score and negative rating If so, please suggest a detour. Or please book two beds directly, bring your usual items and meet your personal needs such as one quilt and one pillow per person!
‼ ️Recommended contact information: The hotel does not have a fixed permanent on-site counter staff. Personnel on duty will be at the counter only when check-in is required (or will be notified separately). For urgent matters, please call us. For non-urgent matters, please contact the dedicated staff. Guests who are checking in Please call the mobile phone number of the on-duty staff left on the counter.
Different people are on duty, and there is no line to provide services.
‼ ️No wishing fountain must-have service: The museum does not lend charging heads and charging cables, baby bathtubs, strollers, mobile power supplies, stationery, printers, no helpers, and no taxis (due to late arrivals due to customers abandoning the car, The driver only needs to help the hotel that called the taxi to compensate the guests), no change, no help to buy meals, no collection of goods, no transfer of items, no advance payment of various amounts, free service of sending items, no wishing fountain mission Service is a must. Please do not force the front desk to help find a solution even after being told that this service is not available. In response to the coming wave of labor shortages, please allow us more time to clean the room and give priority to completing our work in the hotel industry.
‼ ️Added anti-Australia policy (the store is unable to serve customers, please pay attention to the customer base): Please be polite when asking, do not yell loudly, use sarcastic words, those with low scores, create a dirty environment, smoke in the hotel, please call when checking in People who are in a hurry and refuse to wait in line are also one of the factors causing shortage of work in the service industry. For customers who cannot empathize with each other and understand each other, we will deal with it in accordance with the regulations. For example, if you request that all luggage be taken away immediately after check-out at 11 o'clock, we will not Allow people and items to stay in the lobby. Otherwise, there will be low consumption problems and we will refuse to provide additional services other than non-service items.
‼ ️Remarks: In addition, due to various reasons such as the increasing number of hotel holidays and tight room availability, the hotel is unable to provide follow-up services to guests who have checked out after 11 o'clock. Each regulation has its own story, and it is impossible to explain it all due to lack of manpower. and reply.
‼ ️When we have the manpower, we can provide additional services as appropriate. Please give us a full score and give everyone some encouragement. Many additional services cost the store a lot of money, but they often do not get substantial encouragement from high-score reviews. On the contrary, the customer group with little service proactively gives a full score and a higher proportion of praise. high. Please do not mention the last time... This will affect our enthusiasm for providing additional services, and will not let our enthusiasm for additional services become pressure in the future. We will be really grateful to you!
➡️If you are unable to cooperate with the following, please do not place an order (please do not transfer money to book a room, please proactively notify the hotel to cancel the order)
In response to the wave of labor shortages, we would like to remind you that we are a backpacker inn and have customized service needs. We are not guests with the spirit of self-guided travel. We kindly ask you to move to a hotel that can provide you with attentive service. Thank you very much!
I'm sorry to have mentioned the issue of fee increases many times. In response to the inertia and strong demands of customers and thinkers, the hotel has provided services beyond the capabilities of the hotel, resulting in additional working hours, overwork, and loss of staff, which have seriously affected the operation of the hotel.
If you are unable to check in between 15:00 and 21:00, please do not place an order. Check-in time is from 15:00 to 21:00; the hotel does not have a 24-hour counter service (due to labor shortages, etc., there is no fixed on-site counter staff, so it is not possible to check in at 15:00) -If you check in after 21:00, please do not place an order, otherwise there will be overtime charges for early check-in/late check-in, or it will be regarded as a No Show after 21:00, and there will be no refund.)
�The latest check-out time is before 11:00 am. Personal belongings must be cleared and keys returned, otherwise the late check-out rate will apply. Please do not go upstairs after checking out. During your stay, you must inform yourself of the check-in instructions and obtain the consent of the front desk before you can store your luggage during your stay (only the storage space is provided without any responsibility for storage). There is no overnight luggage storage service, otherwise there will be additional charges.
Please pick it up before 21:00 on the same day. If you leave it overnight without permission, you need to pay for a single piece within 100*100 cm/10 kg.
Only $1000/item can be claimed.
Our store does not have a service for lending frozen items. If you need frozen items, please do not place an order. Or if freezing is necessary, we will coordinate the renter's freezer storage within 100*100 centimeters/10 kilograms to pay $1000/piece per day, and need to Responsible for the loss of frozen items.
�The whole hotel is non-smoking and pets are not allowed inside. Otherwise, fines/increased cleaning fees will be incurred, and you will be refused check-in without refund and will report smoking hazard prevention issues.
�Eating and drinking are not allowed in all backpacker bed rooms, please go to the lobby on the first floor; dormitory rooms are not open to children under five years old (private rooms are an exception), otherwise they will not be allowed to check in and no refund will be given.
The hotel only has a user-paying policy for residents. Foreign visitors and guests who have checked out are not allowed to enter for free. Please do not bring your companions in without permission and use the public spaces for free (including the lobby, public toilets, dormitories, etc. are not open) For non-residents), if you disturb your roommates when visiting the dormitory, you will be charged according to the price otherwise.
Guests who do not check in on the same day and check out on the same day (open subject to availability), foreign guests who do not inquire with the hotel, and use public toilets, showers, etc. without permission, will be charged double the fee of $150/person*2=$300 (lower consumption is in the lobby) Use/seat/shower in public toilets is limited to $150/person for 1.5 hours - does not include garbage disposal and cleaning fees, and must leave the hotel before 21:30). Those who are asked to leave and receive a star will publish the monitor screen and be blacklisted if necessary list
�The hotel's room types and bed types are not open to designation; if the staff insists on spending a lot of time arranging rooms and beds according to preferences, the hotel will not be able to accept orders.
Penghu is short of water and labor, so our hotel does not provide services such as extra bath towels, extra pillows, extra quilts, etc.
Passengers who enjoy the cash rate discount for consecutive nights. In view of Penghu's lack of work and water shortage, the hotel has the right to refuse to renew the stay and provide replacement bath towels, cloth towels, and replacement supplies. Otherwise, the cash rate for consecutive nights and the direct booking discount will be cancelled. .
One quilt is provided for each bed, and one double quilt is provided for each double bed. If there is a necessary need for extra pillows and quilts/customized services are required, which cannot be adapted to the standardized services of backpackers, please directly book two beds and bring your own habits The items used can meet your personal needs such as one quilt per person!
Book a single bed, book a double suite for two people (maximum one child under five years old is free), book a room for as many people as you want, otherwise the hotel has the right to refuse check-in and no refund will be given!
Or if room availability permits, the hotel reserves the right to request the originally booked suite/private room type, and those over 8 years old to purchase additional beds in different rooms, while those under 8 years old to pay double the low-cost fee on time - spare parts not included (extra spare parts if any) ); those over five years old in the backpacker room need to purchase additional beds according to the number of people (backpack beds in the dormitory are not open to those under five years old).
�Please do not change beds on your own or bring unpaid friends to sleep with you, otherwise you will be charged additional fees and blacklisted. Even if the hotel agrees to change beds, it does not mean that you can change to your favorite location without notifying the hotel. You must inform the hotel in advance Get approval from the hotel and change the system.
�In order to comply with the policy of environmental protection, plastic reduction and water resource conservation, the hotel does not provide free disposable supplies. Guests are asked to bring their own. If needed, please bring your own change and insert coins into the wooden box of the honest shop at the counter to purchase.
Please do not regard it as a hotel's initiative to provide free supplies. Please be polite! Inertial communication with low scores and negative reviews, please do not place an order, the store cannot accept it, do not enter the counter by yourself or steal spare parts without inserting coins, otherwise it will be regarded as theft.
➡️Backpackers will no longer provide free rental towels from now on
�After checking on Google and the platform, there are low scores and exaggerated negative reviews that are slightly less than what you expected. Please avoid it. If you are unable to comply with the check-in instructions and cannot comply with the accommodation regulations, please avoid it. Our hotel is a backpacker inn and requires high-quality and empathetic customers to maintain accommodation quality. Otherwise, the hotel will not provide services during non-stay periods, including free luggage storage and stay in the lobby before check-in on the day and after check-out on the day. Any low-cost purchases without consent will be charged double the time limit.
But substantial positive feedback is the biggest motivation to encourage everyone. We are happy to provide services to guests who are kind, friendly and willing to give encouragement.