Hotels near Château de Soiron, Pepinster

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.

The facilities were perfect, and it was comfortable to have a cable car dedicated to guests who could go directly to therme in the bathrobe figure. However, despite the advance payment via Trip.com, a deposit was charged 50 euros at check-in. It was said that it was refunded after the adjustment of room service etc. However, the refrigerator was empty. There should be no additional. I thought it would be paid back at check-out, but it was said that it would be refunded via the card company after 2 － 3 days. However, even after a week, it has not yet been refunded.

Good points: Warm, friendly staff at the reception; clean, functional and sufficient WCs and shower areas on each floor; breakfast included (very basic with hot beverages, toasts and cereals, but with some fruits); fully functional kitchen and plenty of cozy space in the common areas to chill alone or in groups. Can be improved: dormitory beds were not very clean when I arrived (previous bed sheets were still on, and some sweets were left behind on the bed... though these might be a bit hard to control on the hostel's side). Other than that, there was not much else to complain. I had a very comfortable stay and would recommend it to anyone visiting Liège on a budget. One thing to note: Location is a bit far off from the Liège-Guillemins station by foot: better to reach by bus.

We stay a lot in Van der Valk hotels in The Netherlands so we thought let's try out this hotel in Liège as we are always pleasantly suprised by the high standards and quality of the rooms, staff, etc. We booked an executive room and as it is very spacious (almost twice the size of a standard room) it lacks some features that we are accustomed in Van der Valk hotels. The most notable is the lack of a separate shower in the bathroom. We did have bathtub with a showerhead but no option to hang it up. So we ended up sitting in the tub whilst holding the shower! Even the most basic rooms at other Van der Valk hotels have a separate rainshower and most of the time also a bathtub. The bed itself was okay, but the pillows were substandard and shouldn't even be used anymore. The total cleanliness of the room could be a bit better. The staff in the hotel is kind and helpful, except for the lady at the breakfast service. I think that this wasn't her day. We don't speak French and the staff doesn't speak Dutch so we talked English. Not all of them where very fond of changing to English instead of French. When we had diner our waitress was very kind and attentive. So a big shoutout to her. All with all this is not a Van der Valk hotel that lives up to the reputation that we know and love it by. The possibility for us visiting this hotel again in the future is very slim.

Small stay 1 night in couple. With regard to the reception, it was, staff was very pleasant and explaining things quite well. Attention to your arrival, their underground parking is expensive ( € 20 ) and this is not specified in the description. The rooms are very clean and modern, but to sleep it was horrible. The matlas, for my part, was horrible, too soft, but my girlfriend, she, appreciated. The room was very comfortable and the room was very comfortable. There were 3 ”” Offer ”” drinks in the refrigerator, that was really very good. For lifts, it's quite special, there are three but one one who goes to the SPA. They are very flippant, very small, make huge noise, you don't have to be claustrophobic, especially that once we are staying temporarily blocked in because the reception button did not work. The spa is super, there is a classic sauna, a Finnish sauna, a wave sauna, a hammam, a swimming pool ( quite small unfortunately ) and a beautiful jacuzzi, if you have the chance to enter it, because it always has people in it. The breakfast was perfect, a huge choice, nothing to reiterate. In conclusion, it is a beautiful hotel, but it doesn't deserve the price to pay ( 170€ per night, and it was still with remise.. ) and that is more equivalent to a 4-star than a 5-star, based on previous experiences. For the outside, Liège, we don't have too much appreciation, first and last time. Very poor, abandoning, in work, very dirty.. We are happy to come back, it's sad to say.

My wife and I thoroughly enjoyed our 5 night stay in this beautiful (newer built) well kempt 90 room hotel . . . and it’s less than a five (5) minute walk to the track !!! The hotel is immaculate and the rooms/bathrooms are very clean, not to mention very quiet in this non-smoking hotel. Everything you would desire in your room . . . from black-out blinds, refrigerator, safe, mini bar, coffee maker, desk, etc. The entire staff (including the kind and attentive manager) were very accommodating, spoke great English and all went above and beyond in ensuring you enjoyed your visit/stay with them. The hotel has high-speed Internet/Wi-Fi, a business center, pool table, a gym, laundry service . . . and as a side note, the area has fantastic cellular phone coverage/reception. A full bar, great restaurant and a nice breakfast buffet with all that you would want/desire to get your day started. If that wasn’t enough, they also have secured parking under the hotel. Reserve your room, before it’s too late!