Ibis Styles Kuala Lumpur Sri Damansara Reviews
Ibis Styles Kuala Lumpur Sri Damansara
5 Jalan Cempaka Sd 12/5, Jalan PJU 9, Petaling Jaya, Selangor, 52200, MalaysiaView Hotel Details
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Ibis Styles Kuala Lumpur Sri Damansara Guest Reviews
4.2/5
Very Good
153 review
Verified reviewsLocation4.3
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(153)
Positive reviews(145)
Reviews with photos/video(43)
Clean and tidy(24)
Easy to get around(19)
Friendly owner(19)
Convenient location(16)
Close to metro(15)
Delicious breakfast(14)
Great value for money(10)
Well designed(6)
Negative reviews(8)
Anonymous User
Standard Twin Room
Stayed in Mar 2024
Family
27 review
Outstanding
Posted on Mar 15, 2024
The location if this hotel is superb. It is right next to the Sri Damansara Barat MRT station. Just hop on to the train and can get to anywhere in no time. The room is spacious, well equipped and clean. Staffs who attend to you is friendly and helpful. It is a home away from home.
Response from Property: Dear Valued Guest, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara.It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
iqbal_mike
Standard Queen Room
Stayed in Mar 2024
Business travelers
44 review
Amazing
Posted on Mar 3, 2024
A proper 3 star hotel with spacious and sleek designs room with a good hotel service. A must peek hotel if you seek for their comfortable bed which what I do. Covered car park in the basement provided (limited)
The room is not 100% sound proof especially in the alleyway. A noise is easily and frequently can be heard from hotel guest if they don't treat other guest right esp during weekend (late night until 2.00am).
Its Located just beside the main road, thus a bit noisy if traffic occur especially during weekend.
Response from Property: Dear Iqbal Mike, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
Guest User
Standard Twin Room
Stayed in Jan 2024
Solo travelers
3 review
Outstanding
Posted on Jan 23, 2024
The room is quite spacious for a solo traveler. The bed is suitable for tall people. I really enjoyed the overnight stay.
Response from Property: Dear Valued Guest, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
Ili
Standard Queen Room
Stayed in Jun 2024
Business travelers
3 review
Outstanding
Posted on Jun 13, 2024
Nice facilities, near to MRT Station.
But need to improve brakfast food thats to cold to eat, even porridge also cold
Response from Property: Dear Ili, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
Fazreen
Standard Queen Room
Stayed in Jul 2024
Family
5 review
Great
Posted on Jul 7, 2024
Great hotel for budget traveller. Parking indoor and room was very clean
Response from Property: Dear Fazreen, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
DuongSin Low
Standard Twin Room
Stayed in Feb 2024
Family
9 review
Very Good
Posted on Feb 24, 2024
Ibis is a great choice for short trip. It's strategically located near a MRT which makes it convenice to commute to KL. Ibis provide nice and cosy room for a conformable stay. The only one thing is that it didn't offer the choice of controlling the temperature of the room. There was one night with warm weather outside and the temperature inside the room was close to 27-28C. There were little being done despite I celled to the service desk.
Response from Property: Dear DuongSin Low, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also accept our apologize that your experience did not meet your expectations. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
Nur
Standard Queen Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Apr 23, 2024
love it, the room condition is great. more privacy and good staf treatment will repeat booking
Response from Property: Dear Nur, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates RaoHotel Manager
azreen
Family Suite with 1 Queen Size Bed and Living Room with Sofa
Stayed in Jul 2023
Family
6 review
Amazing
Posted on Jul 23, 2023
very clean, great design n size for family suite room, have plenty of chairs and confy sofa. Great for short vacation stay for family.
Response from Property: Dear Azreen, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely, Vengkates Rao Hotel Manager
Ping Hoo
Standard Queen Room
Stayed in Jul 2023
Solo travelers
11 review
Very Good
Posted on Jul 18, 2023
I had an absolutely excellent stay in the hotel room! The cleanliness and comfort were top-notch, providing a relaxing environment. The room was tastefully decorated and had all the necessary amenities, ensuring a convenient experience. The plush bed made for a restful sleep, and the friendly and accommodating staff added a personal touch to my stay. I would highly recommend this hotel room for its outstanding quality and exceptional service.
Response from Property: Dear Valued Guest, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely, Vengkates Rao Hotel Manager
mumu khan
Standard Twin Room
Stayed in Jun 2023
Business travelers
10 review
Outstanding
Posted on Jun 4, 2023
Like it very much and nice food even though room and toilet small but enjoy
Response from Property: Dear Mumu Khan, We very much appreciate your comments regarding your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
CH Choy
Standard Queen Room
Stayed in Oct 2023
Business travelers
11 review
Posted on Oct 10, 2023
The access from Kepong to the hotel is very confusing. Overall the hotel is pleasant that meets the reputation. In other words, value for money
Response from Property: Dear CH Choy, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
Jack
Standard Queen Room
Stayed in Mar 2024
Solo travelers
3 review
Very Good
Posted on Mar 22, 2024
The service is good and the cleaniless is very clean.
Response from Property: Dear Jack, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
leongtrip
Standard Queen Room
Stayed in Mar 2023
Couples
66 review
Posted on Mar 24, 2023
The only pro is near to mrt.
Cons nearby no food stall, room was moulding and toiletries limited
The breakfast is good but need extra charges. Previously it's included on room charges
The hotel seriously need renovation especially on its bathroom
Response from Property: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Styles Kuala Lumpur Sri Damansara. Our apologize that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager
Guest User
Family Suite with 1 Queen Size Bed and Living Room with Sofa
Stayed in Sep 2023
Business travelers
6 review
Very Good
Posted on Sep 19, 2023
Good location Damansara, close to Sungai Buloh.
A medium budget hotel with family room facility.
Decent breakfast.
Response from Property: Dear Valued Guest, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely, Vengkates Rao Hotel Manager
Anonymous User
Standard Twin Room
Stayed in Feb 2023
Friends
5 review
Great
Posted on Feb 12, 2023
The receptionist and the service is very good. I was quite satisfied with the location since it is just beside MRT Damansara. The only downside is that the room is quite small and since I stayed with my friend, I hope they can improve the bathroom door to make sure it is not translucent haha.
Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager