Hotel Rivijera

Location and garden is nice but you look at two disgusting unfinished buildings that seem to be the situation for a decade ? Our room was terrible. No possibility to shower normally because basic equipment is missing. Dirty terrace, no bedlamps in the lampholders, NO Airco functioning, Rug dirty, Door refrigerator broken, TV hanging crooked, 7 nights and despite of several complaints only TWO (2) times cleaning and towels. No toiletpaper. We had to find other open rooms to replenish it etc.etc. Breakfast and Dinner was like a 6 out of 10.. Nothing special about it. Staff: Only a few were nice and friendly but most of them were curt and distant. No contact or good day... Problems weren't solved accordingly. Absolutely NO 4 (!!) star Hotel !!

I'm not usually one to leave negative reviews, but this holiday was a special mum n girls trip that we were so looking forward to, and we were quite disappointed. We arrived via private taxi ride and dropped in a garage area of an abandoned hotel,so first impressions not good.On arriving the receptionist was too busy on her mobile with a personal call cackling and chatting to check us in.Another member of staff had to step in to ask her to attend to us.She couldn't find our booking at first but thank goodness it turned up! Ended up with an upgrade..or that's what we were told.Bedroom was ok, little old fashioned but appeared clean and spacious. Balcony overlooking trees which meant no view or sun.First evening meal a disappointment.Buffet style with dry meats, watery mashed potato and cold veg.no vegetarian option.Slow service with waiter to get drinks.Desserts not much better.We stayed 4 days and ate out 2 of 3.Breakfast a little better with options of eggs,bacon,toast etc.No fresh juice.just cordial.Rooms were never cleaned once over our 4 day stay .Although on day of check out the maid knocked at door at 9 to tell us to get ready to leave..check out was 10.Position of hotel was ok.Near to seafront down a path.Grounds were looking neglected, pool full of leaves,garden furniture piled up.Really looked like they couldn't wait to finish the season and they still had 3 weeks to go.Staff not very helpful.Wouldn't recommend and won't be going back.

Think carefully before booking this hotel it’s more like 2* and not 4*. The pool and grounds are very unkept and surrounded by derelict buildings. The room and bedding were clean and there was hot water but the rooms are very tired. Unfortunately our room was broken into and items were taken. We also knew of two other rooms that were broken into on the same day. Very upsetting experience. If staying here ensure all valuables are locked in the room safe.

So, my husband and I are currently staying here. We arrived on Fridsy 27th September. On arrival ot appeared that they was no booking under our name. After some time, the receptionist found us a room. The room itself is spacious, and on first glance clean and acceptable. However... the room is very tired no door on the shower, cold water! Carpets are worn. On to the food.. I'm not that fussy having travelled extensively world wide, but it really is worse than school dinners, cold food, meat like leather, no hot drinks or water at dinner time. Breakfast is the same, the coffee machine spits out something that resembles coffee! The table cloths are mouldy, and there are hose pipes and buckets in the dining room plus huge cobwebs everywhere! Today I asked at reception if there was a bus to nearby Sventi Stefan, reluctantly she went in her phone to find out. Such a disappointment as the area of Petrovac is lovely. The hotel needs a ton of investment and the staff some customer service training. We have decided to move on tomorrow , and have booked elsewhere for the remainder of our holiday. I will be contacting my holiday provider on my return. There would be more photos but I'll leave that for you to decide.

Do not go this hotel if you have just a little bit of standard and cleanliness in you. The pictures of the hotel is deceptive. It’s a very old hotel that is not maintained well at all. The pool was a very sad sight and it feels like if you ever get in it, you could contact skin infection. The reception area/lobby was nice enough but that’s where it ends. Once you step into the elevator, you fear for your life as it doesn’t seem solid. Getting into our room (which was supposed to be an upgrade), I would have rather stayed back in my house. Very dirty. We saw a bug on our bed. A killed bug on the wall. More killed bugs around the room. Toilet looked like something from the 1920s and wasn’t clean. We checked out 2 hours after checking in and booked another hotel in Budva. If it cost me 2k Pound Sterling to book another hotel, I would have (thankfully it didn’t). That’s how bad I couldn’t stay there for even 1 more hour. Really pathetic

The Hotel was terrible. The pictures being advertised are not what the hotel looks like. It’s dirty and the swimming pool area as well as the garden area are In terrible state , the food was a joke ended buying food in restaurants , no housekeeping was done for the whole 8 days we stayed , staff not friendly it was a horrible experience

I had the best experience our room was clean and the staff are very friendly and welcoming . The food was ok you still have the option of eating at other restaurants if you feel you want something different .l would recommend this hotel to anyone visiting Petrovac

My partner and I stayed at this hotel as a part of a package deal in September 24. Unlike the beautiful hotel advertised on the website, the hotel is vey run down dirty and literally dropping to bits. The pool area is shadowed by two derelict half built hotels, which have been in this state apparently for years. On arrival we had to trudge, with our luggage through a waterlogged muddy car park. I needn’t have been worried about the mud on the suitcases wheels as the hotel was that dirty. Our bedroom, bathroom and balcony were dirty. Broken shower, shower screen, headboard. The dining room was terrible, dirty tables and chairs, buckets dotted around to catch water coming through the ceiling. The food was buffet style and the worst I’ve ever seen. We were supposed to be half board but decided we couldn’t possibly eat there. There was a bar but it was not open, probably because they were short staffed. The outside area was pretty bad, dirty pool with broken tiles, sun beds dropping to bits and lots of stray cats , food was left rotting on the ground for them, disgusting. I would definitely give this place a miss unless it has a massive overhaul, I really can’t believe we were sold this hotel and I have contacted our travel provider with all the details. I must say the staff were friendly but spoke little English. Petrovac itself was small but friendly with nice costal trails leading to four beaches. The coast line and mountains are beautiful and worth visiting