HanxiA
November 18, 2024
Service: There is no water in the room, no disposable items, and no mopping. It is not convenient to travel and vacation. I can't find the service desk. I asked several places before I found it. It was in a convenience store. It was not convenient to find it. When I left the hotel in the morning, the convenience store was closed. I made many calls and waited for nearly an hour to check out and get my passport. I almost missed the boat ticket I bought! The check-out and check-in front desk service experience is the worst among all the hotels Ctrip has booked!
Facilities: The room is average, the curtains cannot be pulled up to let in light, the bedding is polyester cotton, not all cotton, and it is a bit pilling and uncomfortable to use
Hygiene: The bathroom facilities are average, there are not enough hangers in the room, the pillows don't feel clean, and I sleep with my own bath towel at night.
Environment: The hotel is an apartment-type hotel. The environment in the apartment area is okay, but the room environment is average.
In addition, adding a room separately, the cash charge is ridiculously expensive, which is doubled compared to the price booked 2 days in advance!
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