Phu Hai Beach Resort & Spa Phan Thiet

Phu Hai Beach Resort & Spa Phan Thiet Reviews

Phu Hai Beach Resort & Spa Phan Thiet

Km 8, Nguyen Dinh Chieu Street, Phu Hai, Phan Thiet, Binh Thuan Province, VietnamView Hotel Details
Phu Hai Beach Resort & Spa Phan Thiet
Phu Hai Beach Resort & Spa Phan ThietPhu Hai Beach Resort & Spa Phan ThietPhu Hai Beach Resort & Spa Phan Thiet
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Phu Hai Beach Resort & Spa Phan Thiet Guest Reviews

4.2/5
Very Good
41 review
Verified reviews
Location4.1
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(41)
Positive reviews(18)
Reviews with photos/video(9)
Awesome stay(9)
Delicious breakfast(6)
Clean and tidy(5)
Loved the beach(5)
Negative reviews(1)
Guest User
Deluxe Garden View
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
It’s an absolutely gorgeous place to stay. Room is quite big and comes with a nice balcony, where you can have a beautiful view of the ocean and tropics planets. The beach is very clean and two minute walk away from our room, so it’s very convenient to get up in the morning and go directly to the beach. The staff are friendly and helpful as well. The only thing that I’m not quite satisfied with is probably the air conditioner in the room. The room feels hot sometimes and can make it really difficult to fall asleep. Besides that, everything else is great!
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Response from Property: Dear the esteemed guest,Thank you very much for your valuable comments and reviews.Phu Hai is honoured and delighted to serve you throughout your holiday in Mui Ne beach village, and we hope you have a fantastic experience.We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Best regards,From Your Phu Hai Team
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phglinhh
Deluxe Garden View
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Sep 24, 2023
Phu Hai is really near the beach and I like that so much. The beach there is also beautiful, but the room is not that pretty. But it is still fine. And the food was great but there were lots of flies. The price was reasonable so I was really satisfied
6/9
Response from Property: Dear Phglinhh,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Phu Hai Beach Resort & Spa Phan Thiet Team
Guest User
Deluxe Garden View
Stayed in Sep 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Oct 7, 2023
Lovely resort, amazing location. Nice staff, high courtesy, the independt villas are super. I would definitely go back again here
Response from Property: To the esteemed guest,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Phu Hai Beach Resort & Spa Phan Thiet Team
Shami_
Grand Deluxe Ocean View
Stayed in Mar 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Stay was amazing
Response from Property: Dear ShamiThanks for your feedbackWe look forward to welcoming you in the nearest futurebrg, Minh/ms Reservation Manager
Oksana_by_Russia
Deluxe Garden View
Stayed in Dec 2024
Couples
4 review
4.0/5
Very Good
Posted on Jan 21, 2025
Great location, quiet clean beach, hotel surrounded by greenery, good varied breakfasts. Staff is helpful, but does not speak English, which creates certain difficulties. Overpriced restaurant and bar, so they are always empty. The main problem is inexperienced and poorly understanding staff. Twice they forgot to clean the room. If we traveled again, we would stay there, the best beach in Mui Ne, for those who need a quiet holiday.
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Response from Property: Dear Oksana,Thank you for your kind feedback and for choosing to stay with us.We’re delighted you enjoyed our peaceful location, beautiful beach, greenery, and breakfast offerings. Your kind words about returning mean a lot to us.We apologise for the language barriers and any service lapses during your stay. Please rest assured we’re working on staff training to improve the guest experience.Thank you for your comments about the restaurant and bar—we’ll review them to enhance our offerings. We look forward to welcoming you back for an even better stay!Warm regards,Phu Hai Beach Resort & Spa Phan Thiet Team
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Guest User
Studio
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 26, 2024
The hotel is very beautiful, breakfasts are good, we liked everything. A little bit away from Mui Ne, but there is a cheap taxi, we ordered through Grab. I recommend!
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Response from Property: Dear our valued guest,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Phu Hai Beach Resort & Spa Phan Thiet Team
Guest User
Beach Front Villa Suite
Stayed in Jan 2025
Travel with friends
5 review
4.7/5
Amazing
Posted on Jan 17, 2025
A wonderful green hotel for a very relaxing holiday
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Response from Property: Dear Valued Guest,Thank you so much for your kind words! We’re delighted to know you enjoyed your stay at our resort and appreciated the relaxing, green surroundings we work hard to maintain.Your satisfaction is our greatest reward, and we’re thrilled that your holiday was such a positive experience. We hope to have the pleasure of welcoming you back for another relaxing getaway in the near future.Warm regards,Phu Hai Beach Resort & Spa Phan Thiet Team
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VIKTORIIA CHIRIKOVA
Grand Deluxe Ocean View Non Smoking
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Oct 3, 2024
We had a rest in September 2024, it is the off-season here). It was impossible to go into the sea - strong waves, knocking you off your feet. The sky is cloudy and it has been raining heavily for half a day. But overall, it is a wonderful beach: clean, wide, with excellent sand. Midges bite on the beach. The hotel territory is very beautiful, green and well-groomed. There is a pond with fish. The pool is good, with different depths and beautiful lighting, it is open until late. Breakfasts are not bad, not very varied in terms of main courses and fruits, but very tasty - there is a separate station for preparing soups and egg dishes. The restaurant is large overlooking the pool. There are very few people in the hotel. Friendly and welcoming staff, the girl at the reception helped us figure out how to board the sleeper bus - she called the company. The hotel is located slightly on the outskirts and far from the Phan Thiet - Mui Ne road. Nearby, opposite, there are only a couple of cafes and a shop on the road. Wi-Fi on the hotel grounds is generally normal, but sometimes it disappears. The room was on the second floor - spacious with a cool terrace, everything works.
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6/9
Response from Property: Dear Viktoriia,Thank you very much for your valuable comments and reviews.Phu Hai is honored and pleased to serve you during your vacation in our Mui Ne beach village and hope that your trip is a memorable one. This joy will certainly be welcomed and shared by all Resort staff.Best regards,From Your Phu Hai Team
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Guest User
Premium Garden View
Stayed in Jan 2025
Travel with friends
2 review
3.5/5
Posted on Jan 17, 2025
The hotel environment is very comfortable and the on-site waiters are very enthusiastic! Gym equipment is unusable There was an activity on the first night, and it was very loud, which somewhat affected the quiet mood of going on vacation! Variety of breakfast options!
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Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We’re delighted to hear that you found our hotel environment comfortable and appreciated the enthusiasm of our on-site team. It’s also wonderful to know you enjoyed the variety of options at breakfast—we aim to start your day on a delicious note!However, we sincerely apologise for the inconvenience caused by the gym equipment and the noise from the activity on your first night. Your comfort and relaxation are our priorities, and we regret that these aspects impacted your stay. Please rest assured that we will address the gym equipment issue and review our event noise management to ensure a more peaceful experience for all our guests in the future.We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a stay that exceeds your expectations.Warm regards,Phu Hai Beach Resort & Spa Phan Thiet
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Alena Pavlenko
Deluxe Garden View
Stayed in Jan 2025
Solo travelers
38 review
3.0/5
Posted on Jan 17, 2025
Old hotel, noisy old air conditioning. Breakfasts are not very good. The hotel needs renovation. There are comfortable sofas and armchairs in the lounge. They check you in only around 2:00 p.m., even if there are free rooms.
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Response from Property: Dear Alena,Thank you for taking the time to share your feedback with us. We truly appreciate hearing about your experience, as it helps us identify areas where we can improve.We regret to hear that some aspects of your stay did not meet your expectations, including the condition of the air conditioning and your thoughts on our breakfast offerings. Please rest assured that we are taking your comments seriously and will review them with our team to enhance the guest experience.Regarding check-in time, we adhere to a 2:00 p.m. check-in policy to ensure all rooms are properly cleaned and prepared for incoming guests. However, we will review how we can make this process more flexible whenever possible.On a positive note, we are glad you found our lounge with its sofas and armchairs comfortable.We value your input and hope to have the opportunity to welcome you back in the future, where we can provide you with a more enjoyable stay.Warm regards,Phu Hai Beach Resort & Spa Phan Thiet Team
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Maksim
Grand Deluxe Ocean View
Stayed in Nov 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 16, 2025
Great hotel! Great clean beach. Great breakfast, great territory. A small minus is that you have to take a taxi to walk around the shops or cafes, but it's 5 minutes away and costs 1 dollar. Overall, the hotel is great! I recommend it.
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Response from Property: Dear Maksim,Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed our hotel, clean beach, delicious breakfast, and beautiful surroundings. Your kind recommendation means the world to us!We appreciate your understanding about the short taxi ride to nearby shops and cafes. While our location offers a peaceful retreat, we’re glad it’s easy and affordable to explore the local area.It was truly a pleasure having you as our guest, and we hope to welcome you back for another wonderful stay in the future!Warm regards,Phu Hai Beach Resort & Spa Phan Thiet
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Анастасия
Garden View Villa
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
I liked the hotel very much. Very clean, cozy, quiet. We rented a villa, we liked it very much. It is obvious that they take very good care of the territory, of the housing stock, everything is neat, whole, new. The breakfasts are excellent. You should take into account the distance from the action-packed places (cafes, spas, shops, bars). We took a bike, this option is ideal: the hotel is quiet, calm, and at the same time on the bike it is close to all the infrastructure of Mui Ne.
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Response from Property: Dear Анастасия,Thank you for taking the time to provide feedback on your recent stay at our serene resort.We are pleased to know that you have been satisfied with our resort during your stay. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.Thank you, and we are always ready to host you at Phu Hai Beach Resort & Spa Phan Thiet.Sincerely,Phu Hai Beach Resort & Spa Phan Thiet Team
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Anonymous User
Grand Deluxe Garden View
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Aug 13, 2024
The pool is clean and large, and it's fun with things like a fountain and a waterfall. There is also a private beach, so it's great for relaxing! Breakfast is fun, with everything from bread to noodles, and a wide variety of dressings. There is a small shop in front of the hotel, and a restaurant where you can drink beer. I didn't do any sightseeing, so I can't say whether it's easy to get to sightseeing from the hotel.
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Response from Property: To the esteemed guest,Thank you for taking the time to provide feedback on your recent stay at our serene resort.Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.Once again, thank you so much and we are always ready to host you at Phu Hai Beach Resort & Spa Phan Thiet.Sincerely,From Your Phu Hai Team
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Ekaterina)
Family Garden View Villa
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Oct 10, 2024
We stayed at Phu Hai Beach Resort & Spa in the off-season - in July, in a family bungalow with a view of the garden. The advantages are that the hotel is located in a quiet place away from roads and a large number of people, a large, well-kept area, a clean beach. Sun loungers and towels are provided. There is a swimming pool with different water levels, which is good for children. A varied buffet. Very friendly staff and the ability to pay for services in rubles UnionPay. The disadvantages are sand fleas, whose bites are difficult to treat, and long service in the restaurant. In the off-season, only one cafe is open nearby, so we had to use a taxi. Although the second is compensated by the fact that you can order food to the bar by the pool or to your room.
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Response from Property: Dear Ekaterina,Warm greetings from Phu Hai Beach Resort & Spa!Thank you for taking the time to reach out to us regarding your experience at our resort.If you have any further concerns or questions, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Your faithfully,Phu Hai Beach Resort & Spa Phan Thiet Team
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David-Sơn
Grand Deluxe Ocean View Non Smoking
Stayed in Jun 2023
Couples
1 review
3.2/5
Posted on Jun 21, 2023
Temporarily okay. Breakfast buffet has little food, not delicious. The price of a bowl of pho is 180k, 1 meal to 1 million is too expensive. This area is empty and sad
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Response from Property: Dear Mr. Son, Thank you and your family for resorting to Phu Hai beach resort & spa Phan Thiet! Thank you for taking the time to give feedback. Phu Hai is very sorry that we could not bring our family a vacation. think perfect. We would like to acknowledge your sincere contribution and will try to improve the quality of our services to provide our customers with the best services. Wishing you and your family good health. We look forward to welcoming you and your family in the near future.
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