Americas Best Value Inn & Suites Phenix City

Great price , pretty pool, comfy bed… that’s all. Killed 3 cockroaches in my room . No CO 2/ smoke detector in ceiling receptacle. No stopper for the sink.Most of the vending machines don’t work. Room AC filter was filthy and frame was broken. Tissue box receptacle was empty and rusted. Partial paint job done on damaged plaster. No bulb in the lamp. TV screen was damaged, only got the upper half of the picture. First room offered wreaked with mildew and urine odor , AC cord had been spliced together the second had all the other issues.The list goes on… Front desk tried to help but was herself embarrassed by the hotel’s appearance, felt sorry for her. To much ignored here for too long . To the owner. Get a decent maintenance guy before you loose all your business. You could have a great place.

Dirty natsy filthy run don't come . Floors dirty walk across barefoot get feet dirty. Homeless people would run. Smelly, trash all around outside Room is out dated , no food , holes in walls, shower curtain dirty beds are very old. 3-11 lady is very nice . The lady 11-7 was outside being loud with guest ,very loud and vaping would never guest she was the person behind the desk. Feels unsafe here . Trash outside every where tv don't work Phone don't work . I say I rate it negative 10 This hotel is trashy

Stayed here as a stopover on our way back to Panama City Beach after thanksgiving and for the price, it wasn’t bad. So we booked a room for a stopover on our way back the day after Christmas. Booked a king suite, thinking it would be better. Checked in to our room, dirty linens, sock beside bed, musty, but ok good price just stopping to break up the drive. There were two tvs, and like last time, no remotes. Went to desk , lady was nice and tried several times. After multiple tries, no remote worked. We said No worries, going to go out for supper. Assured us when we get back would be taken care of. Get back, No better, then realized power cords were missing to tv. By that time I was on trip advisor looking for a room. After a cockroach crawled across the counter we booked a room at Holiday Inn down the road! Left the keycard on front desk as no one was there, lost the money for the room, but at least we can sleep tonight! Horrible hotel!