Four Seasons Hotel Philadelphia at Comcast Center

If you value modern design, high-tech amenities, and the best views in Pennsylvania, this is the place to stay. It is a "destination hotel" where the property itself is as much of an attraction as the city.

I recently stayed at the Four Seasons Philadelphia with my wife, daughter, and dog for a quick night away over a particularly cold and bleak weekend in January. It was also our dog’s 10th birthday, so we wanted to spend it at a dog-friendly property with her. The Four Seasons Philadelphia was a perfect oasis in the clouds for our quick getaway. We had everything we needed without having to leave the premises. This was our second stay at the property, with the first being about two years ago, when my wife and I visited just before our daughter was born. While our prior stay had been generally positive with some exceptions, this one was significantly better and made us really love the hotel. I was particularly impressed that in almost every area in which I noted that the property needed to tighten service or amenities last time, things had improved. Combined with the fact that the Four Seasons Philadelphia currently has a great staff who executes coordinated luxury service seamlessly, we couldn’t have been happier with our visit. Trip Planning: I usually book Four Seasons stays through a Four Seasons Preferred Partner travel agent (which I highly recommend), but for this stay I booked through the Chase Luxury Hotel Collection using my Chase card. The benefits were very similar, though slightly better with Preferred Partner. Booking through Chase, our reservation included a room upgrade at check-in based on availability, priority early check-in and late check-out, a $100 hotel credit, and a $60 daily breakfast credit to use at Skyhigh or via in-room dining. A couple weeks before our stay, I used the Four Seasons app to submit room requests and book a dinner reservation. As always, service through the app was very prompt. The only odd interaction came when I inquired about a Saturday night dinner reservation at Skyhigh, and was simply told there was no availability other than very late times. While the restaurants are popular and reservations can be difficult for non-hotel guests, I was reaching out weeks in advance and knew from our prior stay that hotel guests are supposed to have priority for dinner reservations and tables are held back for the hotel from general availability. The hotel then suggested Vernick Fish instead of Skyhigh, which we also love, but I pushed back and asked them to confirm that there was truly no space for hotel guests anytime earlier at Skyhigh that night. A table at Skyhigh at our desired time suddenly became available after that. I appreciated the effort to ultimately secure the reservation, but didn’t understand why I had to push and express displeasure to get it. It felt like the hotel was steering us toward Vernick Fish solely because it had better availability and was easy for them, rather than doing the best they could for us from the start. Before the trip, I also emailed the hotel manager, Jimmy, since I had correspondence with the former manager after our last stay, and that had included an offer to ensure

Went with an adult daughter for a pampering weekend getaway. She had spa services (two massages and a mani/pedi) which she thoroughly enjoyed. Comfortable beds and spectacular views everywhere as the hotel occupies the top couple of floors of the building. We also ordered room service several times and were pleased. We used the gym and went in the infinity pool. It is 60 feet long, maybe just long enough to do laps, but a little too warm for that and not really wide enough if there are other people hanging out. We had a nice meal of vegetarian dishes at the Skyview restaurant, which was perhaps the most reasonably priced of all our meals there. We also used the included valet service and found it friendly and efficient. Every staff member we encountered was exceptionally professional. The exterior glass elevator used to access the lobby was a blast. Since a complete review includes quibbles, I will add I would have expected the coffee to come in a thermal carafe to keep it warm and there was sometimes a momentary pulse of cold water when switching between the various options in the showering hardware. Petty indeed. I have already written so much and yet I feel this review is not helpful in deciding whether to stay here. I found everything offered was pretty close to perfect and obviously super expensive. But we were two grown women on a getaway weekend where we mostly wanted to lie around and be pampered. The footprint of the hotel, while offering spectacular views, is quite limited. If you are a tourist, there is not an expansive lobby to plop down in after an exhausting day of sightseeing (there is some limited seating in the back of the Skyview restaurant that serves as a lounge, plus a few benches against the wall in the reception area). If you are a family--and we did see a few kids--there is no separate breakfast room or coffee shop or game room or really any other place to hang out with your children besides the pool, which doesn't even have a deck around most of it. I saw a sort of grumpy faced mom leading her pre-school daughter from the pool area, and then back again a little while later, and I thought to myself that didn't look fun. My advice is to think of this Four Seasons as sort of a boutique hotel and choose wisely. My daughter and I had a fabulous time and left feeling happy and refeshed.

Everything was perfect throughout my stay. I stayed at the hotel for New Year’s Eve and couldn’t have had a better experience. Everyone from the valet driver to the spa attendants were friendly and helpful. I was in room 5019 and the view of the city was so nice. I had a massage at the spa and it was great. The pool area is beautiful and I had the whole pool to myself for two hours the next morning. Breakfast at the Skyhigh was delicious. I ordered room service and it was just as good as if ate in the restaurant. The concierges and housekeepers were attentive and made sure I had everything I needed to ensure my stay was wonderful. It exceeded my expectations!