Empire House, Phnom Penh Reviews

Response from Property: Thank you for sharing your feedback with us. We're delighted to hear that you found our front desk service accommodating and that you enjoyed a clean, comfortable room with effective air conditioning. Your proximity to the museum must have made exploring convenient!We apologize for any disturbance caused by morning noise and assure you that we continuously strive to minimize any inconvenience to our guests. Your comments are valuable to us as we work to enhance our guests' experiences.We look forward to welcoming you back for another enjoyable stay whenever your travels bring you to Phnom Penh.

Response from Property: Thank you for your review. We're glad you found our hotel's clean rooms to be of good value. We're committed to maintaining competitive prices while upholding high standards.If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back soon.

Response from Property: We're delighted you had an enjoyable stay at Empire House; it was a pleasure to have you here.We look forward to welcoming you back soon!Kind regards,Empire House

Response from Property: Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found your stay at our hotel to be basic, comfortable, and clean. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we were able to meet your expectations in this regard.We are also pleased to learn that you found the price to be excellent and that you felt value for your money. Providing affordable accommodations while maintaining high standards of quality is something we take great pride in.It's wonderful to hear that you enjoyed the hotel's location, especially its proximity to the markets and the convenience for your early morning runs at the stadium. We strive to offer a convenient and accessible setting for our guests to explore and enjoy the surrounding area.Your suggestions regarding having a fan in the room and providing water for refilling bottles are greatly appreciated. We will definitely take them into consideration as we continuously strive to enhance the guest experience.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another comfortable stay in the future.Warm regards,Empire House

Response from Property: Thank you for sharing your feedback regarding your recent stay with us. We are disappointed to hear about your experience with the WiFi, and we sincerely apologize for any inconvenience it may have caused.Upon receiving your concerns, our team took immediate action by rearranging your room to one closer to the WiFi router in an effort to enhance connectivity. Furthermore, our staff have confirmed that the WiFi is operating normally, and we have not received similar complaints from other guests. It is possible that the issue may be related to the settings on your device.We take great pride in providing excellent service to our guests, and it's disheartening to hear that you did not feel this was the case during your stay. Please rest assured that your feedback has been taken seriously, and we will continue to strive for excellence in all aspects of our service.We value your patronage and hope to have the opportunity to welcome you back in the future for a more positive experience.Warm regards,Empire House

Response from Property: We're glad to hear that your stay at Empire House was wonderful; having you here was a pleasure. We can't wait to see you again soon! Kind regards, Empire House

Response from Property: We appreciate your feedback, and we will definitely take it into consideration to make your next visit even better and more wonderful. We look forward to seeing you again soon! Warmest regards, Empire House

Response from Property: Thank you for sharing your experience with us! We're delighted to hear that you had a nice stay at our hotel and enjoyed our comfortable rooms. Providing a pleasant and relaxing environment for our guests is always our top priority, and we're glad we could meet your expectations in this regard.We look forward to welcoming you back for another enjoyable visit in the future. If there's anything we can do to enhance your next stay, please feel free to reach out to us.

Response from Property: Thank you for taking the time to share your positive review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and comfort to our guests is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back for another fantastic experience in the future!

Response from Property: Thank you for your review highlighting our clean rooms and competitive pricing. We're thrilled to know you found value in our offerings.Should you have any additional feedback or if there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to ensure your stays are consistently exceptional.Looking forward to welcoming you back soon.

Response from Property: Thank you for choosing Empire House for your recent stay. We are delighted to hear that you enjoyed your time with us and found our facilities well-maintained. At Empire House we take pride in offering great quality at an affordable price, and we are pleased that you appreciated this aspect of your stay. We are glad you enjoyed our new hot showers and air conditioning, and we appreciate your kind words about our staff. Your satisfaction is our priority, and we are continuously working to enhance our guests' experiences. We hope to welcome you back soon.Warm regards,

Response from Property: Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had an overall positive experience during your recent visit.It's wonderful to know that you found your room clean and comfortable, and that our amenities met your needs. We're especially glad that you found our staff to be wonderful - providing excellent service is something we take great pride in.We appreciate your feedback regarding the noise from the street and the WiFi connectivity on the 7th floor. Rest assured, we will do our best to address these issues and improve the overall experience for our guests.We're delighted that you found our hotel to be a great value for short stays, and we hope you'll consider us again for future visits, whether it's for a short stay or a longer one.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon for another enjoyable stay.Best regards,

Response from Property: Thank you for taking the time to share your feedback with us. We appreciate your detailed description of your experience at our guesthouse.We understand that our establishment may not offer the typical amenities found in larger hotels, but we strive to provide a comfortable and clean environment for our guests to rest during their travels. Your comments regarding the age of the furniture and the condition of the bathroom have been duly noted, and we will look into ways to improve these aspects of our accommodations.We​ are delighted to hear that you found our staff friendly and accommodating. Providing excellent service is a priority for us, and we are glad to see that reflected in your review.As for our location, we are situated just a couple of streets away from the bustling Orussey market, where guests can immerse themselves in the local culture and cuisine. We understand that our proximity to tourist attractions may not be as close as other establishments, but we hope that our unique location provides guests with a different perspective of the city.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,

Response from Property: We appreciate your feedback, and we will definitely take it into consideration to make your next visit even better and more wonderful.We look forward to seeing you again soon!Warmest regards,Empire House