The Artist Residence Reviews

I liked my room very much, on the top floor with a great view, quite despite being on the road. There is a washing machine and you can cook, everything is there. Lovely people on the reception. The building is old and needs some renovation. Water pressure isn't strong.

Location is excellent, and the people are incredibly friendly and welcoming. The Wi-Fi connection, however, was unreliable at times, making it difficult to work. While the breakfast selection was decent, offering more variety would be appreciated. Overall, despite these minor issues, I would recommend this hotel for its central location and comfortable accommodations.

The location, property, and the staff are good, I am satisfied with this stay.

Great to be in the centre of the city !

Nice place, very good location.

It was an amazing experience staying here for 3 days. The room were clean, neat and true to what they posted online. The washing machine tho, it’s so great to have it in the room and we’re able to wash our used clothes. The staffs we’re absolutely friendly, they’re paying attention to their guests and help us with our concerns. Location? It’s perfect! When you walk around the area you can find good restaurants, bars, convenient store, and even street foods. If there’s a chance of coming back, I’ll definitely stay here again.

Quirky place in a great location. Was initially underwhelmed with the room but the next day we found out they had put is in the wrong room. New room was much nicer but be warned the mezzanine bed level has low ceilings and a steep stairwell. Would stay again.

As stated in a review from a few years ago, the TV is broken and even though the power is on, there is no image. When I asked, they just said "broken. sorry" and that was it. Looking more closely, I saw rusty electric cooking equipment with the dials missing, dirty pots and pans, a fan with no suitable outlet, I didn't want to put food in the microwave, and even when I plugged the washing machine in, there was no sign of it working. The only things that were decent were the electric kettle and the hair dryer. The shower had no power and the hot water didn't come out easily, and the water didn't drain. I had to take 5-6 breaks to wash my head and wash off the sweat from my body, otherwise the toilet would overflow. I asked for the room to be made up once, but they didn't replenish the toilet paper or tissues in the room. They only cleaned up the trash. The used bath towels smelled a bit. The store was noisy at night and noisy outside in the morning. It felt like a warehouse of broken electrical appliances that wanted to advertise their facilities.

This is my second time staying here. What I like the most is the service. The staff are very cute and friendly. Even though the room is not the best, the staff make me want to come back and stay again. I can ask to change rooms, but the broken bathroom door is still broken. When will they fix it? Hurry up and fix it. And you should put a curtain on the window that faces the hallway so it will look safe.

The location is very good, close to museums and the Royal Palace. Also the staff are friendly and helpful. I stayed on the third floor. I knew there was no elevator due to the height of the floors, but it was a little more difficult than I expected. It seems good for health. The floor looks like it hasn't been cleaned at first glance as there are traces of paint and sealant falling on it, but it's fairly clean. The air conditioner cools, but the air conditioner's louver is broken and won't open, so I used vinyl tape after installing it? It needs to be fixed. The fixed shower didn't seem to be connected to the water heater in the first place, and the water heater that was connected to the shower hose was out of order, so there was almost no hot water. It's perfect for a body that gets flushed from walking outside, but it might be unbearable for a body that has been chilled by the air conditioner. Also, the tip of the shower head was clogged and water leaked from the connection between the hose and the head, making it impossible to use it properly. I removed the head and used it directly from the hose. There is a wall hanging bracket for the TV, but there is no TV itself. There was only a remote control for some reason. The number of mosquitoes is small, but a few are flying around. It is better to use insect repellent.

On the plus side, I can mention a good location, close to the embankment, with many interesting places around. Nice atmosphere in the cafe on the ground floor. The University of Arts is nearby, so artists gather in the cafe. You can watch them draw while you drink your coffee. Drinks in the cafe are at a reasonable price ($1.5-2). The whole house is decorated in an original way. As you climb up, it’s like walking through an art gallery. The room has everything you need and a small but fully functional kitchen and a washing machine (no powder, take it with you) in working order. Clean bed linen and towels. It's quiet at night, despite its proximity to the center. The room has a nice original design. Cons: There are small insects in the room, mosquitoes or small midges that bite. I had a fumigator with me, it helped me. One socket does not work and one is loose, making it difficult to use. The bathroom has two shower heads and two taps. One shower has cool water. This is great during the day when it's hot. From the other - hot through the heater. Hot water does not switch from tap to shower. I think the staff would help me with this. But I discovered this late in the evening before leaving. Clothes dryer is bad, falling apart and needs to be replaced. Bad Internet connection. By night the speed drops so much that it is impossible to even watch a movie. Non-essential things for me that are worth mentioning because they may be important: there is no elevator in the house, but there are steep stairs. The bed is on the second level. I'm 1.58 tall and still had to bend over. If you are taller, it will be difficult. I think this is a good place to stop in Phnom Penh for a couple of days and take a walk. I would not recommend it for remote work or long-term stay.

Very very friendly staff!! Thanks to the staff, this is a place I would like to visit again. The price is cheap, but the facilities are disappointing and there is no elevator.

I think the location is good. However, this may be a general situation that is not unique to this hotel, but there are small insects (probably ants) in the room, so please be careful if you leave food exposed in the room as it will be full of insects. Around the hotel, there are old men in tuk tuks desperately trying to attract people, which is annoying.

The hotel is just super, the price and the location are wonderful. The only minus is that there is no elevator!