Okay Boutique Hotel Reviews

I was happy to book a four-star hotel with a 78% discount, but the discounted rate was reasonable. It doesn't feel like a four-star hotel at all. The replies to my inquiries before the trip were cut off, and when I complained about the refrigerator being broken during my stay, they did nothing. I also requested a 12-hour laundry service, but it didn't arrive on time, and they even tried to push the responsibility onto me, saying that you requested a 24-hour . I can't complain about the old facilities or the rag-like bath towels because that's the price, but if that's the case, I wish they would have listed the price as the regular price from the beginning. I was naive to think I could stay at a good hotel for such a cheap price.

The room was huge and really cozy. It has an intricate interior design and looks amazing. It's like a resort in the middle of the city, it truly gives a great holiday vibes. Location is also very convenient and accessible. The hotel offers travel and laundry services, there's an ATM outside, and oh, a pool and restaurant in the 14th floor! Really awesome.

Amazing location. It's near Bassac Lane, Eclipse Sky Bar, Sora, Night Market, Royal Palace and many other bars and restaurants. Friendly staff. Quick check in and check out. Good food and reasonable price.

Everything was fine, but they kept me in a room where the door lock was broken, and they gave me a manual key to use, which I couldn't use normally. It was very hard to use, and every time I wanted to open the room, I had to call reception for help. Despite this, they didn't give me another room to stay in. Later, in a hurry, I forgot the key in the room and locked myself out. They couldn't even provide me with a duplicate key because they didn't have one. I informed the receptionist and waited outside the room for about two hours. After this time, they provided me with another room to stay in for just 10 minutes. I went to rest, and after 10 minutes, somehow they managed to open the door and called me to move back to the same room. They requested that I not forget the key inside again instead of giving me another room to stay in permanently. What a terrible experience; I wasted a day and a night there.

We stayed here again before leaving PP, and the service was even better. Staff were super friendly and happy for us to chill at the pool all day after checkout as we waited for a late night flight. Would definitely go back again next time I'm visiting Phnom Penh

The hotel was conveniently located near famous tourist attractions and downtown. The room was spacious and had a balcony where I could smoke. The staff was also very nice. However, there was one day when a small child who looked like a street child was hanging around all the time on the floor where I stayed. Also, the door to the room across from mine was open all the time, and I often saw a tattooed, gruff-looking person smoking in the room. I don't know if he was a guest or an employee of the hotel, but I spent 3 nights there feeling unsafe.

This hotel stay was the best! From the entrance you can tell is a nice choice, where you are received by the staff with a cold and scented towel to freshen up upon arrival and a cup of cold and sweet water (maybe lemonade?). Really tasty. Rooms are spacious and clean, amenities are good, location is GREAT, and the view from the rooftop pool is also amazing! Will be staying here for sure when back to Cambodia. Food is also really good and with a nice price.

Great location and the rest I would say okay but would not stay here again. Very poor and outdated. Staff is doing their best to provide good service but I think the place needs new management . Swimming pool water was like vinegar.

Has ants in the room Has ants in the room

The photos look like they were taken a long time ago. I didn’t feel safe in that location and someone tried to open my door using the keycard

Lost my phone on arrival at hotel. Reception team could not have been more helpful. Room was spotless and breakfast good. But staff were the highlight of the visit. Very very happy customer

Bo and K at the front desk were very friendly and incredibly accommodating. They helped us with airport pick up, organizing tours, and setting up buses to other cities. The breakfast area and the pool were lovely. Would stay again.

The best part was the rooftop pool and the cocktails! It was the kind of relaxing I needed!

Nice hotel for the price, good location, great rooftop pool and bar.