Luxcity Hotel & Apartment Reviews

Name: Luxcity Hotel & Apartment
Address: St. 118 Sangkat Mittapheap, Khan 7, Khan Prampir Meakkakra, Phnom Penh, 12252, Cambodia, St. 118 Sangkat Mittapheap, Khan 7, Overseas, Cambodia
Rating: 4.4

Luxcity Hotel & Apartment

St. 118 Sangkat Mittapheap, Khan 7, Khan Prampir Meakkakra, Phnom Penh, 12252, CambodiaView Hotel Details

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Rooms and Guests

Luxcity Hotel & Apartment Guest Reviews

4.4/5

Very Good

326 review

Verified reviews

Location4.3

Amenities4.4

Service4.4

Cleanliness4.5

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All reviews(326)

Positive reviews(317)

Reviews with photos/video(88)

Awesome stay(59)

Friendly owner(50)

Awesome rooms(48)

Great location(21)

Delicious breakfast(20)

Large rooms(19)

Great swimming pool(14)

Loved the view(11)

Negative reviews(9)

Nakhan

Executive Residence

Stayed in 2024 年 11 月

Solo travelers

8 review

3.7/5

Posted on 2024 年 12 月 17 日

Hotel location is situated in the good area of Phnom,Some tourist attractions around the hotel.Having inside restaurants, spa, pool, helpful staff,ets Room is nice with everything you needed, including a dining table, crockery, cutlery, and everything else you needed. Over all it's good to stay here.

6/11

Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. We hope to welcome you back again and provide better service. / Luxcity Hotel & Apartment Team.

Nitaya P..

Studio Queen

Stayed in 2024 年 11 月

Business travelers

2 review

5.0/5

Outstanding

Posted on 2024 年 11 月 21 日

Good Location, Room Clean

Response from Property: Thank you for staying with us and spending your time to give us a review. We appreciate it and are glad to hear that you had a good experience and were satisfied with your stay at Luxcity Hotel & Apartment. We’re looking forward to welcoming you again during your next trip to Phnom Penh.

Makara Ung

Studio Queen

Stayed in 2024 年 10 月

Travel with friends

17 review

5.0/5

Outstanding

Posted on 2024 年 10 月 11 日

Very good and clean room

Dean Toone

Studio Queen

Stayed in 2024 年 11 月

Business travelers

34 review

3.0/5

Posted on 2024 年 11 月 29 日

20 minutes to check in and it was getting towards that on checkout when in the end I just said I am going. Front desk needs to be improved. It's a nice hotel but comes short on my expectations for it to be classed as 4 star.

Response from Property: Dear Valued Guest, Thank you for staying with us during your trip to Phnom Penh and for spending valuable time sharing your experience. We sincerely apologize that you had a negative experience with our hotel service. Our management acknowledges this matter and is willing to be revised. We hope to have another opportunity to make up for this mistake and provide you with a better service during your next trip to Phnom Penh. / Luxcity Hotel & Apartment Team.

Cozy33

Studio Queen

Stayed in 2024 年 5 月

Business travelers

26 review

5.0/5

Outstanding

Posted on 2024 年 5 月 21 日

Everything is the perfect hotel! All the staff are bright and kind! In Phnom Penh, Luxcity Hotel!!!!!

Response from Property: Dear Cozy33, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

Paul

Studio Twin

Stayed in 2024 年 5 月

Family

1 review

5.0/5

Outstanding

Posted on 2024 年 5 月 4 日

Had a great time staying at Luxcity! Beautiful facility, wonderful staff, good English, great selection for continental breakfast with good service! They rooftop pool also has an amazing view of the city

Response from Property: Dear Paul, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

Jackkk109

Executive Residence

Stayed in 2024 年 10 月

Business travelers

4 review

5.0/5

Outstanding

Posted on 2024 年 10 月 16 日

Good👍👍👍

Ali from OC California

Studio Twin

Stayed in 2024 年 9 月

Solo travelers

8 review

4.7/5

Amazing

Posted on 2024 年 9 月 16 日

The hotel is faily new and very clean. Also it is about 10 minutes away by TukTuk from river walk.Thus, far away from the noise and crowd. The surrounding area is being developed for business. Very safe since it faces the Minstry of Defence and the ally way to the hotel is a ristricted area because it is also house to many high ranking military officers( no kidding folks). Check out the amazing view from the roof-top pool.

Response from Property: Dear Ali, thank you for taking the time to give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, our rooftop lounge will be finished by October and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

Yonto DY

Deluxe Premium

Stayed in 2024 年 8 月

Business travelers

26 review

5.0/5

Outstanding

Posted on 2024 年 8 月 25 日

My go too accommodation in Phnom Penh. The rooms are always clean and the breakfast is always delicious. I’ll be back soon.

Response from Property: Dear Yonto, thank you for taking the time to give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, our rooftop lounge will be finished by October and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

Volkana

Studio Twin

Stayed in 2024 年 11 月

Business travelers

2 review

5.0/5

Outstanding

Posted on 2024 年 11 月 8 日

The room is clean and large enough. Allowed me to late check out.

Mutita Sathya

Studio Twin

Stayed in 2024 年 2 月

Couples

25 review

5.0/5

Outstanding

Posted on 2024 年 3 月 21 日

Love staying here, perfect location and safety reasons.

Response from Property: Dear Value Guest, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

B. Malone

Studio Queen

Stayed in 2023 年 12 月

Couples

78 review

4.7/5

Amazing

Posted on 2023 年 12 月 26 日

Quite a nice hotel. Very clean room and nice swimming pool. Also a very good breakfast.

Response from Property: Dear B.Malone, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

Cody Ko

Executive Residence

Stayed in 2024 年 7 月

Business travelers

1 review

5.0/5

Outstanding

Posted on 2024 年 7 月 5 日

Good for business ,and hotel very comfortable ,I will been. To there next time.

Response from Property: Dear Cody Ko, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

S1524L

Studio Queen

Stayed in 2023 年 10 月

Other

24 review

5.0/5

Outstanding

Posted on 2023 年 11 月 1 日

The hotel room is big and clean it is comfortable, with big swimming pools and nice 👍 especially the hotel staff was very nice and friendly,

Response from Property: Dear Coral Tea , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

Guest User

Executive Residence

Stayed in 2024 年 12 月

Business travelers

2 review

1.0/5

Posted on 2024 年 12 月 10 日

this is reception，service attitude so bad

Response from Property: Dear Valued Guest, Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. We sincerely apologize that you had a negative experience with our hotel service. Actually, your inquiry on that day was for four rooms, but we didn’t have enough rooms to accommodate your group. Furthermore, your group smoked in the forbidden area, so our receptionist had a duty to guide you to smoke at the smoking area nearby. Our commitment is to secure our guest’s stay safety, hygiene, and the best environment. On behalf of the entire team, I would like to apologize to you once again if you had any unexpected experience with us. Best Regards, PIDOR HENG (Ms.)E-Commerce Manager