67 Oknha Nou Kan Street (St. 105), Khan Prampir Meakkakra, Phnom Penh, 12258, CambodiaView Hotel Details
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MARCO POLO HOTEL Guest Reviews
4.6/5
Great
842 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(842)
Positive reviews(828)
Reviews with photos/video(142)
Awesome amenities(59)
Delicious breakfast(35)
Well decorated(14)
Friendly front desk staff(14)
Located downtown(14)
Perfect for business trips(11)
Stayed multiple times(9)
Loved the view(8)
Negative reviews(14)
Guest User
Superior Twin Room
Stayed in Des 2024
Family
2 review
4.7/5
Amazing
Posted on 8 Des 2024
The hotel is conveniently located, and the breakfast buffet is palatable. One member of the hotel staff, Ju Ju, was especially attentive. She was happy to assist us with various needs, and even helped us to book transportation during the day.
Response from Property: Dear valued guest, Thank you for giving us a good rating and good review for our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.
lowba
Superior Double Room
Stayed in Feb 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on 4 Mar 2024
This is the 2nd time I stayed here. Though a bit expensive, but the rooms were recently renovated. So it's interior is new. The set back is no swimming pool. Unable to do sun tanning.
Response from Property: Dear valued guest, Thank you for giving us a good review for our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
6 review
4.0/5
Very Good
Posted on 23 Jul 2024
Very good
Response from Property: Dear guest, thank you for your praise and recognition. We are very happy. The hotel is our foundation and service is our fundamental. The humanistic style is here, the warm feeling is here, and the comfortable experience is here. We only go out to get spiritual relaxation and spiritual enrichment in the city. This is us. We look forward to your next wonderful encounter, we are always waiting for you on the road!
Anonymous User
Executive King Room
Stayed in Agt 2024
Business travelers
22 review
3.0/5
Posted on 5 Sep 2024
The trip was overall okay. The hotel is trying to flexible on check in and out.
Response from Property: Dear valued guest: Thank you so much for choosing Marco Polo Hotel and bring positive comments to us. We are glad to hear that you have a wonderful staycation with us. We are looking forward to having you again in our hotel.
RTGallanes
Superior Double Room
Stayed in Nov 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on 28 Nov 2023
My overall experience staying in this hotel is fantastic it is near in everything the staff are friendly and helpful. The food is okay I must commend that the room is high tech with automatic open and close curtain.
Response from Property: Dear valued guest, Thank you for giving us a good rating and good review for our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.
Guest User
Deluxe Double
Stayed in Apr 2024
Couples
8 review
4.0/5
Very Good
Posted on 30 Apr 2024
All in all this is a great hotel
Best breakfast ever
Downside is that we were at this hotel a couple of months ago
There is a small shop
The youth in the shop tried to overcharge me but I found him out
The same guy tried to do it to me again on this visit so I’m sure he does it to most foreigners
Beware ….
Response from Property: Dear Valued Guest. Thank you for taking the time to share your detailed experience with us. Please accept my apology for any inconvenience. Thank you again for your feedback and I do hope to be able to welcome you back.
Alexis Codilla
Superior Double Room
Stayed in Jul 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on 31 Jul 2023
One of the best hotel in Phnom Penh. Indeed it is a Smart Hotel. The facilities, the room, the staffs are the best. The hotel is just near to everything. The breakfast is so good too. I will comeback to Phnom Penh stay in Marco Polo and book in Trip.com
Response from Property: Dear valued guest: Thank you for choosing with Marco Polo Hotel and bring your positive comments. We are glad to hear that you had a wonderful staycation with us. We will continue the best services and hope see you soon again.
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
7 review
2.5/5
Posted on 24 Jan 2024
Waiting so long for check in and check out . Lots of Chinese customers and breakfast with limited selection
Response from Property: Dear Valued Guest. Thank you for taking the time to share your detailed experience with us. Please accept my apology for any inconvenience. Thank you again for your feedback and I do hope to be able to welcome you back.
Givelove
Superior Double Room
Stayed in Jun 2023
Couples
5 review
5.0/5
Outstanding
Posted on 28 Jun 2023
The room is beautiful and equiped qith modern devices. We especially love the bed and the toilet~ haha. We had a nice view and the breakfast was delicious. We enjoyed our stay!
Response from Property: Dear valued guest: Thank you for choosing with Marco Polo Hotel and bring your positive comments. We are glad to hear that you had a wonderful staycation with us. We will continue the best services and hope see you soon again.
DANNY KA KIT
Deluxe Double
Stayed in Des 2023
Couples
30 review
5.0/5
Outstanding
Posted on 20 Des 2023
It's not bad but its not worth $60 a night. After smell of smoking in hallways and hotel
Overall its decent but there are way better hotels with same price in the area
Response from Property: Dear valued guest, Thank you for giving us a good rating and good review for our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.
Boris Yeong
Superior Double Room
Stayed in Jul 2024
Business travelers
6 review
4.2/5
Very Good
Posted on 23 Agt 2024
Improve breakfast. Especially baguette bread.
Response from Property: Dear Valued Guest. Thank you for taking the time to share your detailed experience with us. Please accept my apology for any inconvenience. Thank you again for your feedback and I do hope to be able to welcome you back.
Guest User
Superior Double Room
Stayed in Okt 2023
Business travelers
2 review
4.7/5
Amazing
Posted on 29 Des 2023
Good facilities, limited option for breakfast for travelers with restricted diet. Suggesting to add more of Indian Breakfasts in menu.
Response from Property: Dear valued guest, Thank you for giving us a good rating and good review for our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.
:):)
Superior Double Room
Stayed in Nov 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on 1 Des 2023
Good location. Room is clean and nice. Price is affordable, will definitely stay there again.
Response from Property: Dear valued guest, Thank you for giving us a good rating and good review for our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.
Big J
Superior Double Room
Stayed in Sep 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on 26 Sep 2023
Good hotel
Response from Property: Dear valued guest Thank you for choosing with Marco Polo Hotel and bring your positive comments. We are glad to hear that you had a wonderful staycation with us. We will continue the best services and hope see you soon again.
Dr. Joern Henning Kiepe
Executive King Room
Stayed in Sep 2023
Solo travelers
48 review
5.0/5
Outstanding
Posted on 20 Sep 2023
It’s already my second stay. Excellent hotel in the center. Very comfortable mattress and pillow. It seems it’s made for Chinese people, particularly. That’s why I like it too! 👍
Response from Property: Dear valued guestThank you for choosing with Marco Polo Hotel and bring your positive comments. We are glad to hear that you had a wonderful staycation with us. We will continue the best services and hope see you soon again.