NagaWorld Hotel & Entertainment Complex

NagaWorld Hotel & Entertainment Complex Reviews

NagaWorld Hotel & Entertainment Complex

Samdach Hun Sen Park, Samdech Techo, Khan Chamkar Mon, Phnom Penh, 12300, CambodiaView Hotel Details
NagaWorld Hotel & Entertainment Complex
NagaWorld Hotel & Entertainment ComplexNagaWorld Hotel & Entertainment ComplexNagaWorld Hotel & Entertainment Complex
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NagaWorld Hotel & Entertainment Complex Guest Reviews

4.4/5
Very Good
1080 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(1080)
Positive reviews(1045)
Reviews with photos/video(229)
Delicious breakfast(103)
Small room size(21)
Perfect for business trips(20)
Delicious buffet(18)
Located downtown(18)
Friendly front desk staff(15)
Luxurious(11)
Tasty restaurant(10)
Negative reviews(35)
Guest User
Superior Room at Naga 2
Stayed in Dec 2024
Business travelers
20 review
3.7/5
Posted on Jan 16, 2025
Good to have a little enjoyment after work at the casino. Room is clean and comfortable and location is good that u can easily find food near the hotel.
Response from Property: Reply from the property:Dear Sir/Madam, Thank you for your feedback and positive review of NagaWorld Hotel. Our management team strives to optimize the hotel's facilities and service standards to provide our guests with the most comfortable stay experience possible. We look forward to welcoming you back to NagaWorld Hotel and hope you will recommend us to your friends and colleagues. Wishing you all the best! Sincerely, NagaWorld Hotel Customer Service Team
Zaie Sanchez
Superior Room at Naga 2
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Only encountered two issues: WiFi didn’t work properly (probably coz of the demand on countdown night I don’t know) and the room wasn’t equipped with enough toiletries needs, had to ring them to bring over. But overall, twas a pleasant stay with fireworks sight by the window. Happy New Year!
Response from Property: Dear sir/madam, Thank you for sharing your feedback and for your kind review of NagaWorld Hotel. We truly appreciate you taking the time to let us know about your experience.We regret the inconvenience caused by the WiFi connectivity and the initial shortage of toiletries in your room. Your comments are invaluable in helping us identify areas for improvement, and we will address these concerns with our team to ensure a more seamless experience for all our guests, especially during peak times.We are delighted to hear that, despite these minor setbacks, you enjoyed your stay and had a memorable New Year's celebration with a spectacular view of the fireworks from your room. Creating moments like these is what we strive for, and we are thrilled to have been part of your celebration.We look forward to welcoming you back to NagaWorld Hotel and promise to make your next stay even more enjoyable. Please do not hesitate to recommend us to your friends and colleagues—we would love to extend our hospitality to them as well.Wishing you a prosperous and joyful New Year!Sincerely,NagaWorld Hotel Customer Service Team
Rosy_K2340767G
Superior Room at Naga 2
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
This place is very centrally located. It has a casino within the building and a basement walkway to Nagaworld 1. The walkway is lined with duty free shops. Breakfast is excellent with many choices. The only set back we had was our bedroom. Every 15 mins, it makes a loud noise like the air-conditioning is going to break down but we had a good view of the river. Overall, we love this hotel. Will definitely come back again.
Response from Property: Reply from the property:Dear Sir/Madam, Thank you for your feedback and positive review of NagaWorld Hotel. Our management team strives to optimize the hotel's facilities and service standards to provide our guests with the most comfortable stay experience possible. We look forward to welcoming you back to NagaWorld Hotel and hope you will recommend us to your friends and colleagues. Wishing you all the best! Sincerely, NagaWorld Hotel Customer Service Team
艾瑪小姐
Superior Room at Naga 2
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Clean and nice hotel ,recommend to you if visit this city ,also near Aeon 1 mall
Response from Property: Reply from the property:Dear Sir/Madam, Thank you for your feedback and positive review of NagaWorld Hotel. Our management team strives to optimize the hotel's facilities and service standards to provide our guests with the most comfortable stay experience possible. We look forward to welcoming you back to NagaWorld Hotel and hope you will recommend us to your friends and colleagues. Wishing you all the best! Sincerely, NagaWorld Hotel Customer Service Team
AryanaMaru
Superior Room at Naga 2
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Our stay is good, will book again. The staff is friendly and accommodating
Response from Property: Reply from the property:Dear Sir/Madam, Thank you for your feedback and positive review of NagaWorld Hotel. Our management team strives to optimize the hotel's facilities and service standards to provide our guests with the most comfortable stay experience possible. We look forward to welcoming you back to NagaWorld Hotel and hope you will recommend us to your friends and colleagues. Wishing you all the best! Sincerely, NagaWorld Hotel Customer Service Team
La sharkey
Superior Room at Naga 2
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Best value for money the make everyone feel like a vip All staff are so friendly from the manager to the great cleaners.
KevinLiau
Superior Room at Naga 2
Stayed in Jul 2024
Business travelers
15 review
4.5/5
Great
Posted on Oct 7, 2024
I had a great stay at Nagaworld 2. The room was clean, spacious, and well-furnished with modern amenities like fast Wi-Fi and a comfortable bed. The staff was friendly and efficient, and the check-in process was smooth. I especially enjoyed the luxurious rainfall shower and the tasteful room decor. The hotel’s location is perfect, with easy access to entertainment and dining options. Overall, a fantastic experience—highly recommend for both business and leisure stays.
Response from Property: 尊敬的先生/女士感謝您的反饋,以及對金界酒店的好評。金界酒店管理團隊盡其所能,最大限度地優化酒店的硬件設備以及服務水平,力求為客人提供最舒適的入住體驗。我們期待您再次入住金界酒店,並將金界酒店推薦給您的朋友和夥伴們。祝您生活愉快!
Marc Allorde
Superior Room at Naga 2
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Aug 29, 2024
We loved our stay here. Our room was spacious enough for 2 people and the breakfast buffet is scrumptious. The only issue i see is we need to walk from tower 2 to tower 1 to go swim since the pool is located in tower 1.
channaro
Superior Room at Naga 2
Stayed in Nov 2024
Travel with friends
4 review
3.7/5
Posted on Jan 1, 2025
Nice view
Response from Property: Reply from the property:Dear Sir/Madam, Thank you for your feedback and positive review of NagaWorld Hotel. Our management team strives to optimize the hotel's facilities and service standards to provide our guests with the most comfortable stay experience possible. We look forward to welcoming you back to NagaWorld Hotel and hope you will recommend us to your friends and colleagues. Wishing you all the best! Sincerely, NagaWorld Hotel Customer Service Team
C_Y_F
Superior Room at Naga 2
Stayed in Jun 2024
Business travelers
3 review
4.5/5
Great
Posted on Jul 23, 2024
We went to Phnom Penh for business trip and decided to stay in this hotel. The location of the hotel is great and convenient. Many restaurants and entertainment activities are available nearby. The only downside of this hotel was that the room is quite small. Everything else is good for me.
Guest User
Superior Room at Naga 2
Stayed in Nov 2024
Couples
61 review
4.5/5
Great
Posted on Dec 26, 2024
Gamblers' paradise. Definitely not a place for family with kids. No need to leave hotel, everything under one roof.
Response from Property: Thank you for your feedback! While we’re known for our entertainment and casino offerings, we strive to provide a variety of experiences for all guests, including families, with options like dining, shopping, and spa services. We’re glad you enjoyed the convenience of having everything under one roof, making your stay seamless and enjoyable. Although some areas are more suited for adults, we continue to improve our family-friendly spaces and offerings to ensure everyone feels welcome. We appreciate your input and hope to provide an even better experience on your next visit!
Anonymous User
Superior Room at Naga 2
Stayed in Nov 2024
Business travelers
22 review
4.5/5
Great
Posted on Jan 16, 2025
Stay at naga every time when at Cambodia but naga 2 the security guards are not friendly and well trained
Response from Property: Dear Valued Guest,Thank you for your feedback and loyalty to NagaWorld. We regret your experience with the security team at Naga 2 and assure you this concern is being addressed to uphold our commitment to exceptional service.Your input is invaluable, and we look forward to providing a seamless and pleasant experience on your next visit. Please don’t hesitate to reach out if we can assist further.Sincerely, NagaWorld Hotel
Superior Room at Naga 2
Stayed in Jul 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Sep 9, 2024
reasonable price, room is quite small, but still good and clean.
DEVIDD BONG
Superior Room at Naga 2
Stayed in May 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Jul 1, 2024
Good place for business meetings. I have a few business meetings clinched the deal over here.
Naphesis
Superior Room at Naga 2
Stayed in Jun 2024
Travel with friends
40 review
4.0/5
Very Good
Posted on Jul 28, 2024
Great plan e go relax and chill with friends. Great amenities!