Hotels near Kien Svay Plaza, Phnom Penh

Overall a comfortable and great value stay! The view from the room was amazing, I loved seeing the sun rise or watch the sky turn dark as the city lit up. As long as you're not too freaked out by the small cockroaches that will come out at night. Anyway I solved the issue by buying ”trap a roach” kits from Mr DIY at AEON mall, it was highly effective. Self service washing machine, microwave and toaster oven available at level 29. The swimming pool, steam room and gym was amazing at level 39. Note you are not allowed to wear the bath robe there, you need to be covered in your own clothes and change there. You need a separate access card to enter. Note u can change lifts at level 3A from the mall to reach level 28/29 too. There is a convenient Chinese supermarket at the ground floor of the mall, and you can easily get many things. Food delivery has to be collected from the ground floor, as building security won't allow them to go up, but not an issue. Remember to hang housekeeping tag outside the door if you want them to clean the room.

Opposite AEON 1 for nice shopping and eating. There are 3 AEON malls in Phnom Penh now. Tuktuk booked via an app costs 6,000 Riels to Night Market. The Reception lady is so sweet. She booked me a tuktuk and I paid by cash directly to the driver. Thank you very much. From my memory Reception staff doesn’t work from 3am to 8am. Room is large and things are made from high quality materials. I love the pool on 41th floor. Breathtaking river views and city views up there. The restaurant is on the same floor so we walked pass it to use the pool. No other guests were there when both of us swam. Pool opens from 7am. Small changing room and toilet are near the pool. Fitness Room is on 7th floor. High quality and great services. No one was there when we worked out. After the guest finishes using the walking machine and sweats, a male staff comes to wipe the machine. Very good! Towels are readily available for guests to use both in the Fitness Room and Pool. The checked in and out were smooth. They returned the 50 USD deposit in both USD and Riel. In other cities, a room like this often costs 70 USD. Here the price is very good. The building is Celeste Building opposite Sofitel and AEON and we walked through it to the next building to see SF Hotel table in the corner. Excellent value for money. Btw it was Caesar Hotel before so room amenities and towels have that brand. Room is a bit wear and tear but clean and comfortable. Air con takes a long time to cool the room as they has a cover in front of it to avoid direct air flow to the bed. Carpeted walk way from elevator to the rooms. We enjoyed our stay very much and wish to come back to swim again.

I have nothing to complain about here. Good location, easy to access, the big square is at opposite, the environment is fresh and quiet. It's a pity that I don't have time to explore this area, because I like the hotel room so much that I don't want to go out. The room is spacious, it has a balcony overlooking beautiful large buildings. Friendly and cute staffs. Very worthy for the price. There is a daily mart, a souvernir shop and cafe shop near here, but the price aren't cheap

Natalie BAUMANIS, Guest Experience & Brand Quality Manager is a great help during my stay. All of the employees are very friendly and kind. It opened only two months ago, so it's brand new. The food in restaurant is awesome and the price is very reasonable. It is located in the center of the city. It is very convenient for us to visit downtown and all the tourist attractions. It had very modernized room. Air conditioning is so powerful, the beds are so comfortable. There are so many outlets that I can charge my cell phone and all other electric devices. Amenities are in good quality. I highly recommend Novotel bkk. I definitely want to visit here next time. Thank you all Novotel!

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

My overall experience staying in this hotel is fantastic it is near in everything the staff are friendly and helpful. The food is okay I must commend that the room is high tech with automatic open and close curtain.

Very convenient location. Staff are nice and accomodating. The room still have dust and the bedsheet and towels got staines. The room was still comfortable though. Stayed for overnight only but if for few days I guess it cannot be tolerated.

booked this hotel again after returning from siem reap. an excellent value for money hotel that is well placed in the city. well maintained and the rooms are very clean and the air con is delightfully cold. all the staff has conversational level of english and are always polite and helpful. overall this hotel has my fullest recommendation.

Only stayed 2 nights but was nice enough. Clean and friendly. Breakfast was good. Staff very politeand helpful. Quite far from city centre. It says half hour drive but with traffic can take 1hr. Close to airport

We wanted somewhere to stay the night before our flight and this was located close to the airport. The room was a good price and clean. The beds were soft and toothpaste, conditioner etc was provided. Check-in and check-out were swift (check out time is a generous midday) and there are several pools you can use. My son enjoyed the pool table and table tennis. The place is well-staffed and and very clean throughout. It looks like its photos on Trip. We didn’t find the wider local area particularly inviting, and we spent a while looking for a restaurant that wasn’t where Trip Advisor said it would be. In the end, we ate at the hotel restaurant (chicken fried rice and spaghetti bol) and they were both fine.