Best Hotels near Royal Palace, Phnom Penh

This place has the best view in Phnom Penh. Team is extremely nice and kind, bed is comfy, room is spacious and feels like a cool studio with microvawe and water dispencer. Breakfast is good. I havent had a chance to swim but pool is very cool. However it is full of cockroaches. If one person mentioned this in their comments i wouldnt stay at this hotel. Not just one or two. I killed 15 16 teenager and 5 baby cockroaches. Didnt have a chance to meet parents. A friend of mine was staying another room and he left the hotel earlier and said there were even cockroaches in his pillow. So sad cockroaches took over the place!

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Very nice hotel and beautiful view. Recommend for booking this hotel. It's not far from Phnom Penh airport

From the moment I stepped into the hotel, I was greeted by an array of breakfast options that were as diverse as they were delightful. The variety ensured that every morning was a new experience, catering to all tastes and dietary needs. The staff at the hotel deserve a special mention for their exceptional friendliness and helpfulness. They went above and beyond to ensure that my stay was comfortable and my needs were met with a smile. The facilities were nothing short of excellent. The fitness center was well-equipped, allowing for a great start to the day or a relaxing session in the evening. The food court boasted a wide selection of cuisines, making every meal a culinary adventure. The internal entertainment provided endless fun without the need to step out of the hotel, and the tax-free shops were a haven for shopping enthusiasts, offering a variety of goods at great prices. In conclusion, the hotel excels in every aspect, from its varied breakfast and courteous staff to its outstanding amenities. It's a place I would recommend without hesitation and look forward to visiting again.

I am a well seasoned traveler who travels frequently for both work and leisure. Let me start by saying that the service at this hotel was great. The staff were warm and welcoming when I arrived with my partner. The gym and pool area are outstanding. As fitness lovers this was great to see. However, there were two things that were really problematic that I must point out. The former being the most pertinent of the two: 1. Cleanliness: One of the towels in my hotel room had been soiled with dry excrement. I was shocked when I saw this and thankfully I spotted it before using it. I have stayed in a lot of hotels over the years, but I have never experienced this ever. This was extremely disappointing and immediately changed my view of this hotel. This simply should not have happened. 2. Breakfast: My view here may be more subjective, but I thought the breakfast could have been better. The selection seemed very limited in terms of both food and drinks. I would recommend that they look into this, as competitors in this price range offer a far more varied option. Unfortunately, due the the cleanliness issue this wouldn’t be a hotel I would want to visit again. I do however recognise that mistakes happen. However, the extreme nature of this error was very off putting and ruined our stay.

Wonderful experience - I spoiled myself with the strict belief that I should start the new year aa you end it - in style during my 1 week trip through Cambodia. The Raffles fulfilled all my expectations. Super comfortable king bed with excellent mattress, spacey room with elaborate furniture. Small welcome dessert and for new year a platter with chocolates and macaroons. Service flawless, breakfast excellent and my first buffet in the last 2 years. Great help in regards of getting the necessary PCR test (even offer to use hotel telephone number and address). I couldn’t ask for anything more - this is my 3rd Raffles experience and i am still excited staying there. Combination of traditional and classy with high comfort

I booked this hotel last minute and it was definitely worth the price. It was clean and the internet was ok enough to support a zoom meeting, with occasional glitches. I am a walker and the location was a little heavy on the traffic and light on sidewalk, but the royal palace is close enough to get there on foot. The cons were that there is only one elevator for 14 floors. Also, while many of the staff were great, I felt some were a bit ”cold” compared to other hotels in the city and county.

My recent stay at Capri Phnom Penh was an absolute delight, thanks to the exceptional service provided by the entire staff. While every member of the team contributed to the welcoming atmosphere, one individual stood out in particular – Mr Pattya. Mr Pattya's level of service was nothing short of exceptional. His commitment to going the extra mile and ensuring that guests feel not just welcomed but truly valued is something that deserves recognition. His warm demeanor and proactive approach to guest satisfaction set a standard that other establishments should strive to achieve. It's important to note that the excellence in service extends beyond Mr Pattya to the entire staff at Capri Phnom Penh. From the friendly greetings at the entrance to the attentive service in the restaurant and bar, every team member played a role in making our stay memorable. The restaurant and bar, with their stunning views and live music from Thursday to Saturday, added an extra layer of enjoyment to my overall experience. The ambiance created by the live music complemented the already pleasant atmosphere, making it a perfect spot to relax and unwind. The cleanliness and comfort of the room further solidified my positive impressions of Capri by Fraser, Phnom Penh. It's evident that the entire team takes pride in maintaining high standards, and the result is a space that feels like a true home away from home. In conclusion, while every staff member at Capri by Fraser, Phnom Penh deserves commendation for their excellent service, Mr Pattya's exceptional efforts truly stood out. My stay at Capri Phnom Penh was not just a hotel experience; it was an immersion into exceptional hospitality. I wholeheartedly recommend this establishment to fellow travelers seeking a remarkable stay in Phnom Penh.

Fabulous hotel. The rooftop pool is gorgeous and the gym is ideal. Beautiful views for working out. The rooms are lovely and clean. Location is good as it’s close to the old market. Would stay here again.

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