Best Hotels in Phong dien, Vietnam

The lovely owner Quy and his wife absolutely bent over backwards to look after me during my stay here. A few examples: I couldn’t find a DMZ tour that was running, so Quy organised a trip with a friend of his by private car for a very reasonable price. I bought a bus ticket to Hoi An and the bus company rang the hotel to cancel- by the time I found out about it, the owners had already been on the phone trying to find me an alternative. I could not have asked for a better experience, thank you so much Quy and your lovely family for making me so welcome. I should also say that the room was lovely and extremely clean, plus it was in a great location. I would recommend Canary Boutique to anyone but particularly solo travelers as the level of care I got here absolutely floored me. Would give them 11/10 if I could!

A beautiful and stylish resort nested in a lush tropical setting in a quiet and authentic neighborhood just outside Hue. The very efficient, polite and friendly staff provide a perfect service. Comfortable, spacious and very pleasant rooms. Plentiful, well attended breakfast with an very satisfying and complete choice of food options. Big, beautiful and very pleasant pool. The staff kindly but firmly make sure the rules are respected to keep the place quiet and pleasant for everybody. The complimentary 30 minutes spa therapy is a pleasant plus. Kindly upgrade on my second stay. Nothing to fault this lovely place really. Thank you Xin Chao for the kind supervision of my reservation and stay. Looking forward to my next stay at the wonderful Pilgrim Village.

Lovely hotel, great location for little street markets, the river and local restaurants. The staff here are outstandingly thoughtful and helpful, always welcoming and cheerful. My friend had a broken ankle and the staff were really kind. He was also able to borrow a hotel wheelchair which enabled him to get out and about much more than if he'd only been able to use his crutches.

Fantastic stay. Such friendly staff, convenient location, clean room and great recommendations for the city tour. We also booked the bus ride with 4 stops to Hội An and the boat ride to the temple. Definitely worth looking into it. Breakfast was also delicious. Would come back again

Amazing stay at Vinpearl Hue. The staff was amazing ( all the front desk employee , the concierge was really helpful since we wanted to have some info for the imperial city. Pool attendants both amazing and really attentionned to small details). Vinpearl was one of our highlights of our trip ! Room was really clean and the view was incredible . Nice sky bar. Truly a 5 stars hôtel with the small attentions they give you!

We seemed to have had a very different experience from everyone else. I know Mrs Trinh won’t like this review and despite her constantly grabbing my arm and telling me everything was ok, is was not. She may view me as a difficult woman but I am very well travelled, used to live in Asia and I can only tell the truth from what we experienced. I asked before we arrived, if possible, we would like a high floor or top floor room - oh how I wish I hadn’t asked. I take responsibility for asking for the top floor but regardless they shouldn’t give out substandard rooms and especially not at the price they charged. We arrived after 10pm, to find Mrs Trinh shouting at a member of staff and turning to us, telling us he was giving her big problems as he has given away the top floor room. We were then made to wait while they woke some poor person up and made them move, which made us very uncomfortable. When we finally got in the room it was truly horrible. Tiled from ceiling to floor it felt like sleeping in a public toilet. The sink plumbing wasn’t connected and poured all over the floor and you had to hold the shower in your hand as the wall attachment was broken and room did not feel clean. The balcony was literally one foot wide, so forget about sitting on it and the door didn’t lock. There was no view anyway. The sheets were stained and had a hole in. If we had paid the normal £10-15 maybe it was all fair enough but because of the public holiday we were charged £45 !!!!!! No where else in Vietnam did we suffer such a price hike. Our next hotel in Hoi An was glorious with a pool and was £12 whilst still in the public holiday period. We asked to move the next day and had a better room but checked out a day early. If you pay £10-15 fair enough but whatever you do, don’t ask for the top floor. I suspect it might be staff accommodated, if not, waking up a paying guest late at night and making them move is unacceptable. Truthfully our worse hotel experience in Vietnam and we moved on a day early.

Great experience overall. The hotel is at a good location, right by Hương River. The entire staff is very friendly and helpful, from the front desk receptionists to the bellman, Mr. Loi. All of our requests and concerns were accommodated and addressed. The breakfast buffet offers various options. As vegetarians, we greatly appreciate the effort the staffs and chefs put in to accommodate us. We really enjoyed our stay.Highly recommended.

It maintains the appearance of a five-star hotel in the past (wooden floors and antique furniture), but Compared to older hotels, it seemed to be well maintained and there were no inconveniences. The attitude of the staff was so good that I could clearly feel the difference from a business hotel. A group came in, but the location makes it a good place to walk to the royal palace or tourist street.