Isabella Resort

The hotel is very tired. It was seriously damaged by the pandemic when it was not working. They painted what they could, but the rooms still smelled of mold. They should replace the pillows with new ones and wash the curtains. The location is one of the best in On Lang, the territory is surrounded by greenery. There is a great beach nearby. The guys working at the hotel are very friendly, they try to make the guests' stay more comfortable.

Isabella resort was a nightmare in my family's trip. Dirty. Smelly. The first day I checked in, I had to sleep on a bed that hadn't been changed for a long time, the smell of sweat from old guests, and the bed was full of sand, so scary, it felt like I was in an abandoned house, not a 3-star resort like the reviews. I told the manager to change the sheets and clean the room, but 3 days later, they still said there was no staff. On the 4th day, my family didn't go out and waited for the cleaning staff to come in and clean the room. There was also a power outage from midnight the night before until 2pm the next day. My whole family struggled to wander outside, more tired than being in prison. So heartless. They collected enough money from the guests but didn't hire any service staff, they always said there was a shortage of staff... the restaurant serving breakfast smelled musty and moldy, the drinking cups weren't even washed, I picked up the cup but didn't dare to drink. , food, besides boiled corn, boiled eggs, 4-cornered bread, sausages, there are some moldy, rotten mango pieces... In general, this is like an abandoned ******* house. No drinking water. Mosquitoes bigger than beans. Spiders, dragonflies flying freely. Frogs jumping around in the toilet... Oh my god, nightmare.... We are workers who have saved up for years to have money to travel to strengthen family relationships, but how could we do that? This is a form of fraud, knowing the psychology of customers who only come once and have already received the room rental fee, so they are forced to stay to keep the service fee. So evil... my family's trip has an old father who is nearly 80 years old and has never been to Phu Quoc, his legs hurt but there is no proper place to eat and sleep. This hotel has ruined all the good impressions of the trip, even creating a bad impression and making me feel like I don't want to visit Phu Quoc island a second time It is shameful to see foreign tourists also renting rooms here with faces showing clearly dissatisfied attitude. Some people are willing to lose money and leave the room to go elsewhere, some people because they paid and could not get it back, reluctantly stayed in the shade, frustrated, dissatisfied and contemptuous.... Those of you who are planning to travel to Phu Quoc Island should stay away from Isabella resort to avoid losing money and losing inspiration to travel like my family.

If you are not a picky tourist, then everything is ok) the sea is very close, breakfast is also normal - eggs, sausages, rice. There is no cleaning in the rooms, but the price-quality ratio pleased me $ 27 for three with breakfast is quite normal. We rented a bike on site - no questions.

Good budget hotel for the money. Breakfast is a bit meager, but you won't go hungry. The rooms are nice and big, there is a shower, air conditioning, TV. The rooms are a bit dirty and need renovation. But the staff deserves special praise. The guys are great, ready to help 24/7, although some of them don't speak Russian or English. We communicated easily through a translator and called a taxi, etc. The local taxi at the hotel has the same prices as a grab, and we used it. The beach is just a bomb. The best place in Fukuoka. If you go to the right of the beach 1 km. There is just a fabulous wild place. In general, the hotel is good and needs renovation, and if you are ready to put up with some nuances that are inherent in Asia, the hotel will suit you